Advanced Rebar Placers

Dear [redacted] ,Thank you for your important feedback.I want to start by apologizing unreservedly to you for what has happened.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.Thank you for your support and patience.Yours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They are not telling the truthThere is no ticket number because it never would let me submit a claimAll they send is a form to electronically fill out but there is no way to submit itNo email addressNo phone numberAnd it looked like they had a way of getting my passwords when I tried to fill it outMy passwords that no one knows came up in textThey are criminalsIdentity theirI looked at online reviews and many others are having the same experienceTotal scamIf they are leget they should send me the size I orderedThey sent an XS instead of a XLI only ordered that size because reviews said they run so smallThere is no size on the garnetIt's purposely doneJust to get my credit card informationThe form they want you to fill out is so complexThey want you to download pictures of the garnetThey were showing my files on my computer when I clicked on it In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] ,Thank you for recent comments.I want to extend my sincere apologies for the problems you have experienced.We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Thank you very much for your collaborationYours sincerely,Rosegal.com Customer Service

At this time, I have been contacted directly by Rosegal.com regarding complaint ID [redacted] , however my complaint has NOT been resolved because: The business responded to me via email on 12/**, over a month after my initial inquiry They asked me to take a picture of the item that I received and to tell them the item number They did not address the other two items that I ordered and paid for on 10/ [redacted] and still have not received as of 12/** My initial inquiry to them was about tracking my order and they did not answer this The other issue was that I ordered a sweater and received a different item, a shirt that did not resemble what I ordered at all I have not yet responded to them since their response time takes so long The bigger issue is that I paid for four items and have only received two after two months They have not addressed this bigger issue Two items are still missing In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear ***,Thank you for your valuable feedbackI want to start by apologizing unreservedly to you for what has happened.We have refunded you and sent you an email about more details of the refundPlease understand the refund time depends on your credit card and its intermediaries.Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely, [redacted] Customer Service

Dear [redacted] ,Thank you for taking your time to write your review.First, I want to offer my sincerest apologies to you for the issueOur team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your valuable feedback.Let me start by apologizing personally for your experience We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your site_name account and answer to us ?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] ,Thank you for your important feedback.We are extremely sorry about the situationWe have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ? We value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your response.We apologize that you are not satisfied with the solution.Would you mind to provide us specific information about the issue?Please rest assured that we will figure out the best solution after confirmed.Looking forward to hearing from you in your support ticket.Best RegardsRosegal Customer Service

Dear [redacted] ,Thank you so much for your important feedback.I want to extend my sincere apologies for the problems you have experienced.I have followed up your case and our team has solved it for you in the ticket.Can you please send us your reply ? Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank your for your message.We very much regret issue and are fully committed to resolving it to your satisfactionOur team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your replyCould you please answer us ?Once again we apologize for any inconvenience we may have causedThank you very much for your cooperation.Best RegardsRosegal Customer Service

Dear ***,I want to start by thanking you for notifying us about the issueLet me start by apologizing personally for your experience Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.We value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I looked at the ticket online and you are asking me to return the items in a way that isn't possibleYou specify to not ship via DHL, which is the shipping method by which I can get a tracking numberThe regular mail option you require does not provide a tracking numberBoth methods cost more than the value of the items I'm returning, which makes me a very unhappy customerI would like a refund right away to resolve my issuePlease clarify how to do this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear ***,I want to start by thanking you for notifying us about the issueWe regret any inconvenience or frustration that your experience has caused youPlease kindly note we have refunded your payment on November [redacted] and sent new email to youCould you please check them and reply?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] , Thank you for taking your time to write your reviewPlease kindly note taht the order was shipped on 2016-08- [redacted] 02:08:and the extimated shipping time is 7-business days (only from Monday to Friday)We are offering you the shipping cost 10.26USD on your payment account now and you can check in your account in hours.Our team has reviewed your complaint and offered you a solution in the ticketCould you please answer us ? If any question, please email to [redacted] or submit a ticket here: [redacted] .Yours sincerely, Rosegal Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: NO, ROSEGAL IS STILL SCAMMING METHEY SENT ME THE MERCHANDISE FINALLY AFTER MANY WEEKS, AND IT IS SO SMALL IT WOULD FIT A CHILDI WANT A FULL REFUNDAND, NO......I CANNOT GET IN TOUCH WITH THEMIT IS IMPOSSIBLE In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]I have gotten the same response from them multiple times Every time they ask me to "visit them in the ticket" you have to log in and when I try, they say that I have to enter a valid email Ironically, that is the same email that they send me their correspondence This same thing has happened multiple times When I've read many other customers complaints they are exactly the same They do not want to communicate with you at all In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedI have now received the rerund for the items in question Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have given you that paypal numberI have contacted paypal and this is exactly my complaintYou have been paidYou even just said the order has been paid yet you wont send the order and keep just repeating the same thing over and over and over In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear ***,Thank you for taking your time to write your review.Let me start by apologizing personally for your experience We really want to work with you to make this right.We have taken care of your complaint and offered a resolution via the ticket centerCould you please check your rosegal account and answer to us ?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you for your support and patience.Best RegardsRosegal Customer Service