Advanced Rebar Placers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
11/**/15In response to your note regarding the order number: I DO NOT HAVE THE ORIGINAL ORDER NUMBER, SEEMS TO ME YOU WOULD HAVE THAT ON FILE ALONG WITH MY NAME AND ADDRESS AND THE SHIPPING DATE. I DO HAVE MY RETURN *** RECEIPT SHOWING WHEN I RETURNED THE PACKAGE TO YOU. ON 10/**/I TOOK THE PACKAGE TO *** IN GRESHAM, OREGON WITH TRACKING NUMBER ***. THIS RECEIPT SHOWS WHEN IT WAS DELIVERED AND PROBABLY THE PERSON'S NAME OR INITIALS WHO ACCEPTED BACK AT YOUR STATEN ISLAND ADDRESS. PLEASE REIMBURSE THIS MONEY BACK TO MY CREDIT ONE CREDIT CARD AS SOON AS POSSIBLE. IF YOU NEED ADDITIONAL INFORMATION, PLEASE EMAIL ME AGAIN*** ** *** 11/**/

Dear ***,Thank you your feedback.I want to extend my sincere apologies for the problems you have experienced.We are here to help youYour case has been taken cared of by our support teamCould you please refer to your ticket? We have resolved it there and we are now awaiting for your
reply.Once again we apologize for any inconvenience we may have caused. Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear ***,Thanks for your message!We are so sorry that you did not receive the order .We have shipped your order out and send you the shipping information email .The deliver information:Tracking number: ***,shipping date: 2016-08-** 02:04:19,tracking
website:*** , estimated time: 7-business days.You can check on the tracking website that the parcel has arrived in your local place and will be delivered soon.Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons. As you are our valued customer, we will refund you 26.86USD in your payment account and you can check the refund in 7-business days.Please feel free to contact us anytime.Best Regards Rosegal Customer Service***

Dear ***,Thank you for taking your time to write your reviewWe are extremely sorry for their disappointmentOur team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Thank you very much for your collaborationYours
sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your valuable feedbackLet me start by apologizing personally for your experience We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Again, I am extremely sorry for the
frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]Although they finally answered my complaint for a refund I haven't gotten that refund or the clothing I orderedI would like the refund of $Also, they email they send for me to respond is a "no response" type emailThis company is a fraud and I have seen many complaints on Face BookWish I had seen them before orderingThanks for your time and immediate response to this matter*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***, Thank you for taking your time to write your reviewWe are so sorry for replying so late as we just got the message due to the system
issuesFor the unresolved complaint , please rest assured that we will try our best to resolve it to your satisfactionUnfortunately , we cannot find the order number with your name and email address on our website. Could you please tell us your order number or your registered email on our website? We really hope you could give us the information we need and after your confirmation we will resolve this for you immediatelyWe have sent you an email to your email: *** Could you please check and send us a reply? Rosegal.com

Dear *** ,We hope this message finds you well. Thank you so much for placing an order with Rosegal. We regret that you have not received the orders *** and ***.For flat rate shipping, if you haven’t purchased the
tracking number during the check out, there will be no tracking number. Although there is no tracking number for this shipper, the standard delivery time will be around 10-business days.We kindly suggest you checking in your local post office first in case they receive it. As you are our valued customer, please kindly note that we are now arranging the full refund of 9.11+9.12=USD to your original payment account.For PayPal accounts, please allow up to hours for the transaction to appear in your account. Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible Best Regards Rosegal Customer Service***

Dear ***,Thank you for providing your extremely valuable feedback to us.First, I want to offer my sincerest apologies to you for the issueYour case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your
reply.Thank you very much for your understanding.Yours sincerely,Rosegal.com Customer Service

Dear ***,I want to start by thanking you for notifying us about the issueWe regret any inconvenience or frustration that your experience has caused youWe have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to
us ?Thank you very much for your understanding.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your valuable feedbackWe regret any inconvenience or frustration that your experience has caused youOur team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Thank you for your support and
patience.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The business responded to my email but now they aren't responding againThey had me upload pictures of the products and said they would resolve after seeing the pictures, however I'm once again waiting for a response.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear *** ,We hope this message finds you well. Thank you so much for placing an order with Rosegal.We regret that you have not received the order .The delivery information*** *** *** *** *** ** *** *** * *** *** *** ***
*** *** *** *** *** *** ** *** *** *** *** *** ***
*** * * * For the parcel ***, you can track here:***As you can see from the tracking information, your order is still on the way and will be delivered soon. As you are our valued customer, please kindly note that we are now arranging the full refund of USD to your original payment account.For PayPal accounts, please allow up to hours for the transaction to appear in your account.You may continue to wait for your package, and when you receive it, please accept it as a gift from RosegalThere is no need to return the items to us. Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible Best Regards Rosegal Customer Service***

Tell us why here...Dear ***,Thank you for taking the time to give us feedback.As explained that we did not receive any payment for this order ***We have checked with Paypal that this payment clearance failed and the payment has been returned to your account.Please kindly check the proof in the attachments from Paypal that your order has been cancelledThe payment has not been received by us since the payment failed.Kindly note that this is the result we confirmed several times with Paypal.If you still have any problems with this payment, please contact Paypal for the details.The order status shows paid in our system due to the technical issue and we will try to fix this system bug later.We are looking forward to hearing from you.Thank you for your understanding.Best Regards Rosegal Customer Service***

Dear *** ,We hope this message finds you well. Thank you so much for placing an order with Rosegal. We regret that you have not received the order . Please kindly note that you placed the order on April **,and we shipped the order on April **,2017.You
can see that you choose teh slowest shipping method which usually takes 10-business days. Here is the delivery details of your order:The delivery information*** *** *** *** *** *** *** *** *** * *** *** *** *** *** *** *** *** *** ***
*** *** *** *** ***
*** *** *** *** *** *** *** *** *** For flat rate shipping, if you haven’t purchased the tracking number during the check out, there will be no tracking number. Although there is no tracking number for this shipper, the standard delivery time will be around 10-business days . We kindly suggest you checking in your local post office first in case they receive it. As you are our valued customer , please kindly note that we are now arranging the full refund of USD to your original payment account . For *** account holders; please allow up to hours for the transaction to appear on your *** account.If you do not have *** account, please allow 7-business days. As an exceptional offer, once you receive your item you will not need to return it to us, but accept it as a giftIf the items are not up to your expectations, we kindly ask that you donate them to charity. Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible Best Regards Rosegal Customer Service***

Dear ***,Thank you for your valuable feedbackLet me start by apologizing personally for your experience Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.Thank you for your
support and patience.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your valuable feedbackI want to start by apologizing unreservedly to you for what has happened.We have refunded you and sent you an email about more details about the refund.Could you please check and reply the ticket in your Rosegal account?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for notifying us of your complaintWe regret any inconvenience or frustration that your experience has caused youI have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Again, I am extremely sorry for the frustration
this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Dear *** , Thankyou for notifying us of your complaint and let me apologize for this situation. Some of the item were back-ordered which has slow-down the
delivery.Your case has been taken cared of by our support team.Could you please refer to your ticket? If any question, please email to ***or submit a ticket here:***.Yours sincerely, Rosegal.com Customer Service

Dear ***,Thank you for taking your time to write your review.I want to extend my sincere apologies for the problems you have experienced.We are here to help youWe have taken care of your complaint and offered a resolution via the ticket centerCould you please check your rosegal
account and answer to us ?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you very much for your understanding.Best RegardsRosegal Customer Service