Advanced Rebar Placers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I HAVE NOT RECEIVED MY INSTRUCTIONS ON HOW TO RETURN THE ITEMS, YOUR LINK YOU HAVE SENT DOESN'T WORK
I TRIED TIMES LAST NIGHT, TO NO AVAILPLEASE SEND LINK THAT WORKS AND WE CAN CLEAR THIS MESS UP
REGARDS-----*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thank you for your important feedback.We are extremely sorry about the situationWe have process the refund to your *** account and sent emails to you, could you please check it and apply?Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your important feedback.We are extremely sorry about the situationI have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Once again, we cannot apologize enough for any inconveniences this case may have caused
you.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your important feedback.Let me start by apologizing personally for your experience We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Thank you very much for your
understanding.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank your for your message.I want to extend my sincere apologies for the problems you have experienced.We are here to help youWe have taken care of your complaint and offered a resolution via the ticket centerCould you please check your rosegal account and answer to us
?Once again, we cannot apologize enough for any inconveniences this case may have caused.Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear ***,Thank you for your response.We had send you another ticket, please check there again.Please keep communication there for best solution.Thank you for your support.Best RegardsRosegal Customer Service

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[They have not resolved anything; they say how sorry they are and ask me to submit pictures I want to send back and when I fill everything out and try to submit it, it says Rosegal has deleted my ticket per above attachment]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Denise,Thank you for notifying us of your complaint.We very much regret issue and are fully committed to resolving it to your satisfaction.I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Once again we apologize for any
inconvenience we may have caused. Thank you for your support and patience.Best RegardsRosegal Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I am still awaiting to see if the refund they state they will reimburse will actually happen. Once this happens, as in it states a deposit in the form of payment for the full amount, I will be satisfied. Thank you for waiting with me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thank your for your message.I want to extend my sincere apologies for the problems you have experienced.We are here to help you.Your case has been taken cared of by our support teamCould you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.Once
again we apologize for any inconvenience we may have caused. Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear ***,Thank your for your message.We very much regret issue and are fully committed to resolving it to your satisfaction.I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Once again, we cannot apologize enough for
any inconveniences this case may have caused you.Thank you very much for your collaboration.Best RegardsRosegal Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am VERY upset this complaint has been closed!!!! Rosegal.com STILL continues to send me spam, I have "unsubscribed", repeatedly!!!!! I have told them I am NOT interested in their "junk" but they CONTINUE to send me sale announcements,etc!!! This remain the WORST company I have EVER dealt with and I still want to pursue a claim/complaint against them!!!! I should receive a refund for the JUNK they sent me!!! They keep stating that they are "sorry" for this situation which I feel is a load of CRAP because if they were they would just issue a refund stop sending me sale announcements, etc!!! I responded to your latest email, I stated I do NOT accept their response, OR apology!!!!! Thank you *** * ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thank you for notifying us of your complaint.Let me start by apologizing personally for your experience We really want to work with you to make this right.I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply
? Once again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you very much for your collaborationBest RegardsRosegal Customer Service

Dear ***,Thank you for your response.We feel sorry for this issue.Would you mind to keep communication in your support ticket?Hope to receive from you there.Best RegardsRosegal Customer Service

Dear Amanda,Thank you for taking your time to write your reviewFirst, I want to offer my sincerest apologies to you for the issueYour case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your
reply.Thank you very much for your cooperation.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I placed the order almost months agoThey have told me they would refund but I want all my money returnedI have been trying to contact the company for almost months now about my orderThe company has said nothing to me until I posted this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Tell us why here...Dear ***,We hope this message finds you well. Thank you so much for placing an order with Rosegal.We noticed that you have paid on Paypal via echeck which takes 3-business days to Please note thta we can only ship your order out as soon as your payment appears on our
paypal account.Unfortunately, we have not received any payment till now.Can you please send us the transaction ID and screenshot to show your payment?Once we get this, we will contact out financial colleague to check the payment for you.Otherwise, please contact Paypal to refund you.Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Rosegal Customer Service
***

Dear ***,Thank you for recent commentsI want to extend my sincere apologies for the problems you have experienced.I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Again, I am extremely sorry for the frustration this has caused you
and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I received your notification that the complaint had been closed as I had not respondedI was waiting to update the complaint as I had received further correspondence from RoseGalI was also unsure as to how to update this on the website without marking the complaint as resolved.RoseGal have apologised and offered to re-send the items free of chargeI accepted this offer however they then offered me a full refundI informed them that either solution would be acceptable to me but I needed clarity on which it would beThey stated that the balance of my order had been refunded to my *** account and it should be received in 5-daysThis period has elapsed and I have received no such refund through ***.As such I would be grateful if you could re-open my complaint.Kind regards,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***