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Advanced Rebar Placers

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Advanced Rebar Placers Reviews (392)

Revdex.com:At this time, my complaint, ID [redacted] regarding Rosegal.com has been resolved.
Sincerely,[redacted]

Dear  [redacted],I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you. Please kindly note we have refunded you on November **. About more details of the refund we have sent an email to you. Could you please check it and reply? We value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for recent comments. I want to extend my sincere apologies for the problems you have experienced.Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.Could you please answer us ? Thank you very much for your...

cooperation.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] ,We hope this message finds you well.  Thank you so much for placing an order with Rosegal. Due to the stock issues, we split your order into two parcels, please check the details below:The delivery informationcustomers: [redacted]...

[redacted]Tracking number: [redacted],shipping method: [redacted],tracking site: [redacted]shipping date: March **, 2017 15:02:16,estimated time: 7-12 business days, sku*quantity:[redacted] ** Reference number: [redacted],shipping method: [redacted],tracking site: [redacted]shipping date: March **, 2017 05:12:58,estimated time: 10-25 business days, sku*quantity:[redacted] **  As you can see that the remaining two items are still on the way and you can wiat for them patiently. As you are our valued customer , please kindly note that ... full refund of 28.2 USD to your original payment account .For [redacted] account holders; please allow up to 48 hours for the transaction to appear on your [redacted] account.If you do not have [redacted] account, please allow 7-14 business days.As an exceptional offer, once you receive your items you will not need to return them to us, but accept them as a gift. If the items are not up to your expectations, we kindly ask that you donate them to charity.  For the items you received, can you tell us the meaning that "They are so mailed no one can were them"? Form your saying we cannot confirm the detailed problem.Are they not fit or they have a quality problem ?Rest assured that we will offer you the right solution after your confirmation. We currently only have a phone line open for our US customers. Our phone number is: 1 888 320 8188. This service is available from 7:30 - 21:30. At this time, we do lack of staff to answer the phone and the live chat, especially during night time in China where we are located. Can you tell us when you called us and what is your phone number? We will check this for you soon.As for after-sale issues, we mainly complete it via the ticket center within 24 hours.  Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible.  Best Regards  Rosegal Customer Service[redacted]

Dear [redacted],Thank you for taking your time to write your review. First, I want  to offer my sincerest apologies to you for the issue. Please kindly note we have refunded the payment to you. About more details of the refund we have sent 3 emails to you, could you please check it and reply?Once again we apologize for any inconveniemce we may have caused. Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for your important feedback.I want to extend my sincere apologies for the problems you have experienced.I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply ? Again, I am extremely sorry for the frustration this has...

caused you and hope that this will set things right. Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for notifying us of your complaint. I want to start by apologizing unreservedly to you for what has happened.I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply ? We value your patronage and wish to continue serving...

you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
this has NOT been resolved at ALL!!!  I returned this package via [redacted] to the address of origin on the package as that was the ONLY address I had!!!  Rosegal FINALLY responded to me AFTER or VERY close to their allotted return period!!!   I feel they are not as APOLOGETIC as they state!!!   I have been indunated with tons of "red tape" instead of just offering a refund. they offered me a refund of $50 less than HALF of the amount I paid for the items I received that were sadly of ATROCIOUS quality. As I have previously stated I have yet to see a favorable comment or remark on this company!!  I am APPALLED they think it is okay to take advantage of people the way they do!!!  MOST of the remarks state that either the customers didn't receive their items or did and they barely fit a child OR REMOTELY resembled the photos they post!!!  This company should be earmarked as a SCAM company!!!  I have seen MANY comments that say they are a SCAM!!!!   Their customer service also comes under attack in the many comments I have read!!!  I WISH I had read these BEFORE ordering!!!!   They have HORRIBLE customer service!!  I feel SORRY for ANYONE who thinks about or actually orders from them ESPECIALLY for Christmas !!   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

It does not  work for me. I emailed them about canceling my order well before this. I never received an answer or any indication that they even got my email.  I also tried calling the number they have listed to try to cancel the order but the number said it was not in service. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear [redacted],Thanks for providing your extremely valuable feedback to us.We wish to let the customer know that we are extremely sorry for their disappointment.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now...

awaiting for your reply.Once again we apologize for any inconveniemce we may have caused. Yours sincerely,Rosegal.com Customer Service

Dear [redacted],Thank you for taking your time to write your review. We really appreciate the feedback.We very much regret that the issue has occurred.We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us...

? Thank you very much for your cooperation.Yours sincerely,Rosegal.com Customer Service

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Address: 172A-37428 Range Road 273, Red Deer, Alberta, Canada, T4E 0A1

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