Advanced Rebar Placers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:I've paid in good faith in advance for items with the expectations that I would recieve all that I ordered These items were ordered almost two months before Christmas because some of the items were supposed to be gifts Since I never recevied but one item and then began with constant emails back and forth never was there a toll free line where I could speak with a representitive or manager I was told that I had to contact post office, ask my neighbors , my family if they had any knowledge of packages that were supposibly delivered I did follow through with all directiions that were given to me and then responded back with the information that no packages were ever delivered at my address and or waiting for me to be pick up I was then told that there could be nothing done till Feb **, 2016, I then received an email telling me that they were very sorry for the inconvienence and they offered to resend my package but I would have to pay half of the total which I had already paid and additional $dollars since they were not responsible for my lost packages The reson why I ordered online was to avoid the hassles of shopping during the holidays but now I'm out $no gifts , its Feb Christmas is long past , I've done all that was asked of me to do in order to find my packages which I feel is there responsibility not the consumers and now there offer is to pay additional monies twords packages that were never recieved, why so they can be lost again ? and again I lose my money ? This is the worst experience I've had with online ordering I do not have money to throw away I want my refund and do not want the merchandise any longerOne last question I have is what guarentee is there that the second time around the package worth $would actually make it to my front door if all items were lost on the first attempt Does not make any sense to me I just want my money back and do not want to have to deal anymore with this company .
Sincerely,
*** ***

Dear ***,Thank you for taking your time to write your review.We very much regret issue and are fully committed to resolving it to your satisfaction.Your case has been taken cared of by our support teamCould you please refer to your ticket? We have resolved it there and we are now awaiting for
your reply.Once again we apologize for any inconvenience we may have caused. Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear ***,Thank you for taking your time to write your reviewWe very much regret that the issue has occurred.We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Once again we apologize for any
inconveniemce we may have causedYours sincerely,Rosegal.com Customer Service

Dear ***,Thank you so much for your important feedbackLet me start by apologizing personally for your experienceWe have taken care of your complaint and offered a resolution via the ticket center.Could you please check your site_name account and answer to us ?We value your patronage and wish
to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Part of their scam is that they make it impossible to login to their centerThey are saying that they have a resolution waiting but you can't access it They can sent it to MY emailI no longer wish to try to contact their shady business My email is *** I am DONE trying to contact them because it is impossible via chat, telephone, email etc....they are pretty clever I will say that!!! Terrible! Read the comments that they are receiving!!!!!!!!!!!!!!!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thanks so much for placing order with Rosegal.com.I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customerPlease kindly note that we have refunded you 26.97USD on your payment account on 2016-**-16:04:Could you
please tell us if you have received the refund and do you have any other problems about this order ? Once again , we wish to apologize for any inconvenience and we look forward to hearing from you.We want to thank you for your constructive comments, which are always most welcomeThank you so much for using our site and for providing your valuable feedback to usBest Regards Rosegal Customer Service***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They sent me a response to attached photos of the clothing I have orderedI attempted to do that and wrote a response back and have not heard from them since 11/**/I am not sure the pictures I have attached even worked with their website, and asked them to contact me if they did not receive them
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI am awaiting the refund to be processed
Sincerely,
*** ***

Dear ***,I want to start by thanking you for notifying us about the issueWe regret any inconvenience or frustration that your experience has caused you.We have refunded you and sent you an emailCould you please check it and reply?Thank you very much for your cooperation.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for recent commentsI want to extend my sincere apologies for the problems you have experienced.Please kindly note we have resolved the issue and refunded youAbout more details we have sent an email to you, please check it and reply.Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,Thank you for notifying us of your complaint.I want to start by apologizing unreservedly to you for what has happened.Please kindly note we have resolved the issue and refunded youAbout more details we have sent an email to you,please check it and reply.Once again, we cannot apologize enough for any inconveniences this case may have caused you.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your message.We apologize for the inconvenience that have caused.We had contacted you for this issue and waiting for your reply, would you mind to keep communication there for the best solution?Hope to receive from you there.Thank you for your support.Best RegardsRosegal Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
they are only asking if I received my goods and if they have my correct address. They also told me to check at the Post Office which I have been doing.They state a commitment to customer service for valued customers, but at this point, in my opinion, the items have been lost or damaged in transit so I would still like a refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thanks for providing your extremely valuable feedback to us.We wish to let the customer know that we are extremely sorry for their disappointmentPlease kindly note we have resolved the issue and refunded youAbout more details we have sent an email to you, please check it and reply.Thank you very much for your collaborationYours sincerely,Rosegal.com Customer Service

Dear ***,Thank your for your message.I want to extend my sincere apologies for the problems you have experienced.We are here to help youYour case has been taken cared of by our support teamCould you please refer to your ticket? We have resolved it there and we are now awaiting for your
reply.Once again, we cannot apologize enough for any inconveniences this case may have caused you.Thank you for your support and patienceBest RegardsRosegal Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is overall satisfactory to meWhile I am not being reimbursed in full unless I pay to ship items back to the company overseas, I believe this is reasonableAssuming that I do in fact receive the funds credited to me, I will consider the matter resolved
Sincerely,
*** ***

Revdex.com:HelloThere was no solution madeAll that the seller had said was that they reviewed the cased and Our team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your replyCould you please answer us ? I am not sure what it means that they offered me a solution in the ticket??? Please help
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,Thank you for taking your time to write your reviewWe wish to let the customer know that we are extremely sorry for their disappointmentWe have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us
?Thank you very much for your understanding.Yours sincerely,Rosegal.com Customer Service

Dear *** ,We hope this message finds you well. Thank you so much for placing an order with Rosegal.Please consider the following details:1.The total order amount of the order *** is 84.38USD.One item *** of the order is not available and we have
refunded 8.41USD to your Rosegal walletWe will transfer this amount and refund to your original payment account in hours.2.About the item you received smallWe are extremely sorry about this size issue. Please note that we do our very best to offer provide accurate measurements in the size chart under product informationWe recommend that you use your exact measurements along with our sizing chart to choose the correct size before purchasing. About this issue, please check our warranty terms and policy here: *** As you can see : Notes: All returns must be authorized by the Rosegal Team via the Support CenterReturned item without an Return Merchandise Form (RMA) will not be accepted. After checking your ticket history , we found that you have returned the items and as shown on tracking website *** , the returning package has been delivered.*** *** ** ***, Delivered, Front Door/Porch, Your item was delivered at the front door or porch at 3:pm on February **, in MEDFORD, OR ***.Unfortunately, we did not received the returning package although it shows deliveredWe are afraid that you returned the package to the wrong address.Can you please tell us the address you returned the parcel? Once we receive it, we will resolve this issue to your satisfaction.3.About the items you have not received:As we have informed you that the delivery has a two-month deadline.Buta s you are our valued customer, we can refund you the item cost 13.06USD to your payment account.Can you please tell us the returning address and confirm we can go ahead? We have sent you a ticket about this and please reply us there.Once again , we wish to apologize for any inconvenience and we look forward to hearing from you. You are a valued customer, and we are committed to providing you with the best service possible Best Regards Rosegal Customer Service***