Advanced Rebar Placers

Dear [redacted] ,Thank you your feedback.Let me start by apologizing personally for your experience We really want to work with you to make this right.I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Once again we apologize for any inconvenience we may have causedThank you for your support and patienceBest RegardsRosegal Customer Service

Dear [redacted] ,Thank you for recent commentsI want to start by apologizing unreservedly to you for what has happened.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.We value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is PROVISIONALLY satisfactory to me and the matter has been resolved FOR NOW.The response I sent to the company is as follows: This is acceptableI appreciate you making up for your website falsely representing the shipping time for my orderI will give until February [redacted] for my item to be deliveredIf it is not by then, I will expect my order to be cancelled and to be given a refund for the balance of what I paid.Thank you for your prompt attention to this matter.So the matter is still pending its full resolution, and we will see if they comply by the deadline they gave me of February *** Sincerely, [redacted]

Dear [redacted] ,Thank you for your important feedback.We regret any inconvenience or frustration that your experience has caused youOur team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Once again we apologize for any inconveniemce we may have causedYours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did respond to the email, immediatelyHowever, I have been told 15-business days before I get a refundI am leaving my complaint until the issue is resolved and the money is returned In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Rosegal.com regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They are lying, I just logged in my Rosegal.com online account and there is no reply message to the "claim ticket" I submittedIf they want to resolve this they need to credit my card back and REPLY HERE that they have done so and provide some kind of confirmationOtherwise they will continue to lie, as I said my account does not even show an order being placed but my credit card clearly shows that Rosegal charged it In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] ,Thank you for notifying us of your complaint.I wish to start off by telling you that we are extremely sorry about the situation.Please kindly note we have refunded you on November **, about more details we have sent an email to you.Can you please check it and reply ? Thank you very much for your cooperation.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for recent commentsFirst, I want to offer my sincerest apologies to you for the issueI have followed up your case and our team has solved it for you in the ticket.Can you please send us your reply ? Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.They did refund my money when the merchandise was not received after months Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Rosegal has stated that they resolved my complaint. Their resolution was simply an email stating that they sent the package out but are willing to refund my money. I have not received a package or a refund. Therefore, I fail to see how this can be considered a resolution. When either one, or both, appear, I will consider it resolved. Best regards,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear ***,Thank your for your message.I want to extend my sincere apologies for the problems you have experienced.We are here to help youI have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Once again, we cannot apologize
enough for any inconveniences this case may have caused you.Thank you for your support and patience.Best RegardsRosegal Customer Service

Dear ***,Thank you so much for your important feedbackI want to extend my sincere apologies for the problems you have experienced.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.Thank
you for your support and patience.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for notifying us of your complaint.I want to extend my sincere apologies for the problems you have experienced.We are here to help you.Our team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your replyCould you please answer us
?Once again we apologize for any inconvenience we may have caused. Thank you very much for your collaborationBest RegardsRosegal Customer Service

Dear , Thank you for taking your time to write your review and we apologize for any inconvenience . You were dissatisfied with the received item.We should have allowed a return in a timely manner according to our terms and conditions here :*** Our team has reviewed your complaint and offered you a solution in the ticket. Could you please answer us ? If any question, please email to *** or submit a ticket ***.Yours sincerely, Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
with all the aggravation I had to deal with rosegal I find it best not to do business with this company--never have I had to deal with so much garbage in trying to purchase a product---it would have been easier to talk with someone instead of dealing with their "tickets" that they have to resolve issues
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,Thank you for your important feedback.I want to start by apologizing unreservedly to you for what has happened.We have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Once again, we cannot apologize
enough for any inconveniences this case may have caused youYours sincerely,Rosegal.com Customer Service

Dear ***,Thanks to you for providing your extremely valuable feedback to us.We are extremely sorry for your disappointment.Our team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Once again we apologize for any
inconveniemce we may have causedYours sincerely,Rosegal.com Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I refuse the business response for the following reasonsAlthough I appreciate the partial refund on the articles that have never been receivedThe articles I received are not suitable for wearingIt is completely transparent even though it has a slipit is misshapen and made of paper like clothI am afraid to touch it, much less wear it in publicWith all due respect, it would not even be suitable for a cleaning rag since I fear it will disintegrate in my handsThe packaged that arrived was all mangled and the items inside completely messed up into a ballthe bathing suit it not made for a human body as it has uneven sides I would appreciate the FULL refund because NONE can be used NOR donated.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***