Advanced Rebar Placers

Dear [redacted] ,Thank you for notifying us of your complaint. I want to start by apologizing unreservedly to you for what has happened.We have refunded full of the order amount to your [redacted] account on March [redacted] and provided screenshot of the refund for you.Could you please check the refund again and reply us?We value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] ,I want to start by thanking you for notifying us about the issue. We regret any inconvenience or frustration that your experience has caused you. We have sent you several emails and informed that there are some problems with your payment account,we are not able process the refund.We are willing to resolve the issue for you, could you please coordinate with us and provide us your paypal account?Once again we apologize for any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you for your valuable feedbackLet me start by apologizing personally for your experience I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? Thank you very much for your cooperation.Yours sincerely,Rosegal.com Customer Service

Dear ***,Thank you so much for your important feedbackWe very much regret that the issue has occurred.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your replyOnce again we apologize for any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: Please see attached image of screens hot of my reply to companyI requester the order be cancelled and my credit card be refunded due to upcoming move and will not live at current location during projected delivery time I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear [redacted] ,Thank you for contacting usWe are so sorry that you think so and we wish to apologize for this inconvienceAs we have explained in the previous message taht the package was returned due to the United States customs inspection and held the goods which was completely out of our control We also feel let down by the shipping company and we want to help you to resolve this issue to your satisfactionPlease kindly note that we have refunded you 26.97USD on your payment account on 2016-**-16:04:Could you please tell us if you have received the refund ? At present, our products,services and warranty have been improved significantlyWe want to personally invite you to try Rosegal again.For this, we are glad to offer you a cash coupon of USD.You can use as a discount for your next purchase on our store.Check out our newest arrivals here: [redacted] Enjoy our best deals here: [redacted] Can you confirm whether we can go ahead?Once you delete or update the review and rating, please kindly let us know at once and we want to send you other coupon as a privilege on your next orders to show our thanks for you time and your assistanceOnce again, please accept our apologies for any inconvenience.Thank you for your patience and understanding.Best Regards Rosegal Customer Servicehttp://www.rosegal.com/

Dear [redacted] ,Thank you for contacting Rosegal.As we have explained in the previous message that since you have opened a case regarding this order, the order now is at an abstatus.We need to handle this case issue first and we can only operate the order when it is in the normal conditionWe kindly ask you to close the case and we will change the item and ship your order soon.Otherwise, we can only cancel and refund you from the case.Can you please tell us your decision?Thank you for your patience and understanding.Best Regards Rosegal Customer ServiceThank you for contacting Rosegal.As we have explained in the previous message that since you have opened a case regarding this order, the order now is at an abstatus.We need to handle this case issue first and we can only operate the order when it is in the conditionWe kindly ask you to close the case and we will change the item and ship your order soon.Otherwise, we can only cancel and refund you from the case.Can you please tell us your decision?Thank you for your patience and understanding.Best Regards Rosegal Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here:dear Rosel gal The link you sent me in your email is not a working link/url: [redacted] You are conveniently make it difficult to communicate with you in order not to cancel my order or refund my moneyDo you have a working email address that I can use to communicate with you? I originally contacted you at rose gal.com before you shipped the order and asked you to cancel itYou chose not to respond and you say you shipped the order our anywayThat is not right! Once we have received your reply, we will typically respond you within hours (except weekends and public holidays) In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] ,Thank you for notifying us of your complaintI want to start by apologizing unreservedly to you for what has happened.I have followed up your case and our team has solved it for you in the ticketCan you please send us your reply ? We value your patronage and wish to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Dear [redacted] ,Thank you for your important feedbackWe regret any inconvenience or frustration that your experience has caused youOur team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Again, I am extremely sorry for the frustration this has caused you and hope that this will set things rightYours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am checking with my credit card company right now and they do not see a credit come through for [redacted] or [redacted] for my disputed amount In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] ,Thank you for recent commentsI want to extend my sincere apologies for the problems you have experienced.Our team has reviewed your complaint and offered you a solution in the ticketWe are waiting for your reply.Could you please answer us ? Thank you very much for your cooperation.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] ,Thank you for taking your time to write your review.First, I want to offer my sincerest apologies to you for the issuePlease kindly note we have resolved the issue and refunded youAbout more details we have sent an email to you, please check it and reply.Once again we apologize for any inconveniemce we may have caused.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] Thank you so much for your important feedback.I want to extend my sincere apologies for the problems you have experienced.Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.Once again we apologize for any inconveniemce we may have causedYours sincerely,Rosegal.com Customer Service

Dear [redacted] ,Thank you for notifying us of your complaintWe regret any inconvenience or frustration that your experience has caused youWe have taken care of your complaint and offered a resolution via the ticket center.Could you please check your Rosegal account and answer to us ?Thank you very much for your cooperationYours sincerely,Rosegal.com Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I can not get onto their system to send them a message about the product like they asked forI am not able to reach them at allAt this time, I have a late poorly made product and no way to contact them In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear ***,Thank you so much for your important feedback. We very much regret that the issue has occurred.We have resolved the issue and refunded you already. In addition, we have sent you an email about more details about the refund. Could you please check it and reply?Once again we apologize for... any inconvenience we may have caused.Yours sincerely,Rosegal.com Customer Service

Dear [redacted] ,Thank you for recent comments. Let me start by apologizing personally for your experience. Your case has been taken cared of by our support team.Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.We value your patronage and wish... to continue serving you in the best way possible.Yours sincerely,Rosegal.com Customer Service