All Seasons Self Storage

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Yodle, Inc had nothing to do with any rectification. It was a [redacted] rep I have been working with. Yodle, Inc as with their affiliate [redacted] are notorious unethical business with unscrupulous business practices. I will never have anything to do with them or recommend them. Stay Far away!I simply rejecting their response as to discredit their attempted claim to fame - This company has caused more harm and wasted my time than any good.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory  and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com, We have received the complaint for [redacted], complaint # [redacted] We apologize, for the client’s most recent experience with our company. Please know that we take customer dissatisfaction very seriously. As a result we have arranged to have our Finance department...

refund the customer three of the seven months paid. Thank You,                                         ...⇄ Shalisa C[redacted] Executive Office [redacted]

The company contacted me shortly after I told them I was filing this and I also asked for a review of the recorded sales call. They then offered to refund me the amount I requested. Once I do receive the money I will consider this complaint resolved. That should be by Friday of next week,  ...

Please advise

Dear Revdex.com,We appreciate you bringing this matter to our attention. This customer's website has been been removed as of 10/*, and the payment of 19.47 has been refunded. We appreciate you considering this matter closed as resolved.Regards,Michael B[redacted]Manager, MarketingWeb.com[redacted]...

[redacted]
[redacted]

Dear Revdex.com - Thank you for bringing this issue to our attention. We're sorry that [redacted] didn't find success with Yodle. We are happy to report that we have reached out to [redacted] and have come to a mutual agreement. Thanks, GB.

Dear Revdex.com: We have spoken with [redacted], closed her account and have reached a mutual agreement. We are very sorry she did not have a better experience with our services and we wish her all the best in her future endeavors. Best, JM.

Dear Revdex.com,  Our [redacted] support team has reviewed this client's complaint and has made a determination to offer a partial refund, as well as allow the client to terminate the initial contract they have agreed to. As per [redacted] policy, an approved refund of an amount greater than...

$500, does require the return of a signed agreement by the client. This agreement has been sent to the client, offering a refund amount of $598.00. This refund amount was determined from the corresponding sales call and contract agreement. To date, we are awaiting a reply/return of the signed agreement from this client. We will commit to processing the approved refund amount upon obtaining the required documentation and confirmation of cancellation of services.  Sincerely, Executive Office[redacted]

Dear Revdex.com,We have received the complaint for [redacted], complaint #[redacted].We have reviewed the client's concerns and can confirm that the client has been provided with a refund in the amount of $248 as requested. The services have also been terminated and no further action is...

required. We apologize for any frustration this issue may have caused and wish [redacted] nothing but the best in future endeavors.Thank you,Kellin H[redacted]Executive Office[redacted]

At this time, I have been contacted directly by Yodle, Inc. regarding complaint ID [redacted], however my complaint...

has NOT been resolved because:
The company finally refunded me my money. Only after I had to make a complaint against them. I still consider them a very dishonest company and this matter was handled very poorly.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
Rani Calderon

Dear Revdex.com,We have spoken to [redacted] and have reached a settlement. We are sorry that [redacted]'s experience with Yodle didn't live up to the expectations he had when he initially decided to work with us. Although we do not believe our sales calls are misleading we will investigate further...

what happened with [redacted]'s account. Yodle prides itself on delivering strong service and value and it's very disappointing to hear about the problems [redacted] encountered with his website and advertising campaign.We wish [redacted] well with his future online marketing endeavors.Best,[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We're sorry that [redacted] didn't have a better experience using Yodle. We are happy to report that we contacted [redacted] and have reached a mutual agreement. Thanks, GB.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
nobody from yoodle contacted me. Thanks [redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Yodle has sent an agreement to us to sign before they will issue a refund to us. The document is long and contains legal jargon. We are currently having our attorney review prior to signing to ensure that there are no more hidden surprises.Once we are satisfied with the legal review, we will submit and ask to receive the refund. The process is pending, ongoing and has not yet been resolved. Thank you.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Revdex.com,We appreciate you bringing this matter to our attention. We have released the customer from the contract, and closed the account as of 9/**/2016.Please consider this matter closed as resolved.Regards,Michael B[redacted]Manager, Marketing[redacted]
[redacted]...

[redacted]
[redacted]

Dear Revdex.com: Thank you for
bringing this matter to our attention. We have contacted [redacted] directly
and have come to a mutual agreement. We are very sorry she did not have a
better experience with Yodle and please know this is not the type of experience we would
like for any of our...

50,000+ customers to have. We wish her all the best. Thank
you, **.

Dear Revdex.com: Thank you for bringing this issue to our attention. We are sorry to hear that [redacted] didn't have a better experience with us. We have contacted [redacted] and have reached a mutual agreement. Thanks, GB.

Dear Revdex.com:  We are very disappointed to read about [redacted]'s experience. We're committed to delivering the best possible results for our customers, and we're sorry that this wasn't his experience. After leaving a few voice mails and emails, we have been unsuccessful at reaching [redacted] but...

we are hoping to be in touch with him next week. We have every intention of resolving this matter amicably. He can reach Ron L[redacted] or Trevor B** at###-###-#### who will work with him directly on these issues. Thank you, Jessica M[redacted].

Dear Revdex.com: We have been able to discuss this issue with [redacted] and have come to a mutual agreement. We're committed to delivering the best possible results for our customers, and we're sorry that this wasn't his experience. We wish him all the best for future success.Thank...

you,Jessica M[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We have contacted [redacted] about these issues and we are glad we were able to reach a mutual agreement. Best, JM.