All Seasons Self Storage

Dear Revdex.com,We appreciate you bringing this matter to our attentionWe have contacted the customer directly, refunded their payment, and cancelled the accountPlease consider this matter closed as resolved.Regards,Michael B***Manager, Marketing***
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Dear Revdex.com,We have received the complaint for *** ** ***, # ***.Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriatelyThe
client was sold a package without a long term agreement, a month to month basisThe client did not read the terms and conditions signed which states the notice needed to cancel the accountThe payment for the second month was billed on 9/** and the client emailed to cancel on 9/**We apologize for any frustration that may have occurred while the client was cancelling his accountAs a customer courtesy we have offered the client a refund of that month for $Once he has accepted the agreement we would be happy to process that refundWe want nothing but the best for him and his business in the future.Thank you,Ashley P***Executive OfficeWeb.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com, We have received the complaint for *** *** *** * *** We apologize, for the client’s most recent experience with our companyPlease know that we take customer dissatisfaction very seriouslyAs a result we have arranged to have our Finance
department refund the customer three payments out of the four months paidThank You, Shalisa C*** Executive Office Web.com

Dear Revdex.com: We are very sorry to hear *** *** did not have a better experience with our servicesPlease know this is not the type of experience we would like for any of our 50,000+ customersWe are currently working with him on a resolution and should he have any questions, he can reach out to
Ron L*** at ###-###-####Best, ***

Dear Revdex.com: We're sorry to hear that MrB*** didn't have a better experience with usWe're happy to report that we have contacted MrB*** and have reached a mutual agreementBest, GB

Dear Revdex.com,We have received the complaint for *** ***, complaint #***.We have reviewed the client's concerns and have been able to terminate the contract and refund the unused portion of the account as requested as wellWe apologize for any frustration this issue may have
caused and wish nothing but the best for *** ***.Thank you,Kellin H***Executive OfficeYodle, a web.com company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com, We sincerely apologize for poor customer experience *** *** received. We have agreed to a refund amount of $for *** *** and have received a signed settlement agreement. Her account has been closed as well. We thank her for her time
with us and hope for the best with her future endeavorsThank you, Jonathan B*** Executive Office Web.com

Dear Revdex.com, We have received the complaint for *** ***, complaint # *** We apologize, for the client’s most recent experiencePlease know that we take customer dissatisfaction very seriouslyAs a result we have arranged to have our Finance department refund the customer a
refund for $which was processed on 12/**/Thank You, Shalisa C*** Executive Office ***

Dear Revdex.com: We are very disappointed to read about *** ***'s experienceWe're committed to delivering the best possible results for our customers, and we're sorry that this wasn't his experienceAfter leaving a few voice mails and emails, we have been unsuccessful at reaching him but we are
hoping to be in touch with him next weekWe have every intention of resolving this matter amicablyHe can reach Ron L*** or Trevor B** at ###-###-#### who will work with him directly on these issuesThank you, *** ***

Dear Revdex.com - we have resolved this issue with *** ***We're very sorry that he didn't have a better experience with Yodle, and wish him the best of luck.Thanks,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:The amount offered for resolution is not agreeableI have responded to the business with additional questions and suggestions on a more feasible solution and am awaiting a response. Thank You! ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Revdex.com,We have received the complaint for *** ***, complaint #***.We have reviewed the client's billing concerns and can confirm that the refund in the amount of $has been processed for the clientWe can also confirm that the services have been terminated so
there will not be any further billing associated with servicesWe certainly apologize for any frustration this issue may have caused and wish *** ***r nothing but the best in his future endeavors.Thank you,*** ***Executive Office***

Dear Revdex.com,We sincerely apologize for the experience *** *** had The clients account was never charged due to charge failure We have also voided the past due payments and closed the account in good standing. Thank you,Jonathan B***Web.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com: We have resolved this issue with *** and closed her accountWe're very sorry that she didn't have a better experience with Yodle, and we wish her the best of luck

Dear Revdex.com: A member of our team has spoken with *** and is currently working through a resolutionWe appreciate him keeping us updated on the situation and we are happy we were able to reach a mutual agreementBest, **

Dear Revdex.com: Thank you for bringing this issue to our attentionWe have made multiple attempts to reach *** *** but have not been able to do soWe will continue to work towards getting this matter resolvedBest, GB