All Seasons Self Storage

Dear Revdex.com, We have received the complaint for [redacted], #[redacted]. Please know that we take customer dissatisfaction very seriously. We have confirmed that the client did have a package with us. There is a standard wait time of 90 days for marketing to show results for us...

to build off of. The client did cancel at the beginning of the third month. We are able to resolve with a partial refund of $448.00 and apologize for any frustration. Thank you, Ashley P[redacted] Executive Office Web.com

Dear Revdex.com, Thanks for the bringing this matter to our attention. We have contacted the client and reached an agreement to resolve the issue. Please consider this matter closed as resolved.Regards,Michael B[redacted]...

[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,We have received the complaint for [redacted], # [redacted].Please know that we take customer dissatisfaction very seriously. We have spoken with [redacted] and addressed her concerns. After further discussion the client was offered three months of service refunded,...

totaling $900.09. [redacted] has agreed to this refund and it is currently being processed.We sincerely apologize for the her experience.Thank you,Ashley P[redacted]Executive Office[redacted]

Dear Revdex.com,We sincerely apologize for the experience [redacted] had.  We spoke with [redacted] and have agreed to refund $897.  A signed settlement agreement is attached to this message.  We thank [redacted] for her patronage and wish her the best in her future endeavors. Thank you, Jonathan B[redacted] Executive Office, Web.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They are fully aware inoffice the facts. Being pretentious, knowingly obstructing a refund through this pretentious demand of verbal communication.  If they were truly interested in being honest ando not stealing from small business. If they get away with this with a mere 500,000 businesses they in essence would have hijacked small business America of nearly  $150,000,000. Not bado for a criminal act hiding behind a facade of a more corrupt and sinister objective of stealing from those who probably ignore the fight for justice.  They certainly don't have any trouble using the credit card information to charge the card, but to credit the card for funds wrongly charged,  these circumstances stand out so clearly and speak for themselves. The operation is acting like a criminal enterprise through extortion and/or fraud. Credit the card. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We have contacted [redacted] about this issue and we are glad that we were able to reach a mutual agreement Best, GB.

Revdex.com:
I have received a verbal response made by the business (Mr. Ron a[redacted]) in reference to complaint ID [redacted], and find that his resolution is satisfactory to me and the matter has been resolved.  It turns out that Capitol One was the culprit and started the...

unauthorized charging when they added the "chip" to my card!  
Sincerely,
[redacted]

Dear Revdex.com: First we would like to appologize on behalf of Yodle for the issues [redacted] described in reaching our customer service team. This is not the type of experience we want our 50,000+ customers to have and we take feedback like this very seriously. We have contacted [redacted] directly to...

discuss these issues and we are glad we were able to reach a mutual agreement. We wish him all the best in his future endeavours. Best, JM.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I reviewed the response by Yodle, and I am not satisfied.  I would like to keep the case open, as I am also pursuing this issue with the credit card company.Please let me know if you need further information to process this complaint.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Agreement has been made with Yodle, but the terms have not been met, I will deem this resolved when the terms are completed. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Revdex.com: Thank you for bringing this issue to our attention. We're happy to report that we've contacted [redacted] and have reached a mutual agreement. Best, GB.

Dear Revdex.com: After speaking with [redacted] and his team, we are glad we were able to reach a mutual agreement. We are very focused on delivering the best possible service for our customers and we are very sorry he did not have a great experience with Yodle. We also want him to know that we take feedback like this very seriously and we have shared it with all the appropriate team members internally. We thank him for bringing these issues to our attention and wish him all the best. Thank you, JM.

Dear Revdex.com: We are very disappointed to hear [redacted] did not have more success with our services. While it does take time to build traction with our local online marketing strategies, please know this is not the type of performance or  experience we would like for any of our 50,000+ clients....

We have connected with [redacted] about these issues, reached a mutual agreement and we have closed his account. We wish him all the best in his future endeavors and we greatly appreciate him bringing this to our attention. All the best, JM.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,We have spoken to [redacted] and have agreed upon a settlement. We aim to deliver great value and service to all of our clients, and are disappointed that [redacted] didn't receive the strong return on investment that so many of our 50,000+ customers enjoy.We wish [redacted] all the very...

best for his business.Best,Radley

We have received the complaint for[redacted], complaint # [redacted] Please know that we take customer dissatisfaction very seriously. As a result, we have reviewed this matter thoroughly with several team members to understand these issues better and respond appropriately. As a result, we have...

decided to issue a refund of $1245.82 to the client. We have also sent the client a release agreement once that agreement is received our finance department will provide the client with a refund of $1245.82.

Dear Revdex.com: Thank you for bringing this issue to our attention. We are sorry to hear that [redacted] didn't find more success with us. We are happy to report that we have contacted [redacted] and have reached a mutual agreement. Thanks, GB.