All Seasons Self Storage

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com: We are very sorry to hear *** did not have a better experience with our servicesPlease know this is not the type of experience we would like for any of our 50,000+ customersWe are currently working with her on a resolution and should she have any questions, she can reach out to Ron
L*** at ###-###-####Best, Jessica

Dear Revdex.com: We are disappointed to hear about *** ***s experience but would like to thank you for bringing this issue to our attentionWe have contacted *** *** and are glad that we were able to reach a mutual agreementThanks, GB

Dear Revdex.com: We spoke with *** *** and we are glad we were able to reach a mutual agreement and close his accountWe are very disappointed he did not have a better experience with Yodle or our customer service teamPlease know this is not the type of experience we wish for any of our 50,000+
customers across the U.SWe wish him all the bestThank you, *** ***

After even more phone calls and being placed on hold for an extended period of time they gave me a partial refund. This refund was higher than the original offer and although not the full amount, I will accept it. Also wish to state it was work on my part, and nothing resulting from my
complaint to the Revdex.com that achieved this result.Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com, We have made several attempts to contact this client hoping to resolve their concerns, but have been unable to successfully connectIf the client would like to be contacted to bring this matter to a resolution, please advise to respond to the voicemails and/or emails left by
*** support teams. Best, Executive Office***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com,We're very sorry that Yodle wasn't a fit for *** ***We have cancelled his account, and will look into any communication issues he had with our client services team. Thank you,*** ***

Dear Revdex.com: We spoke with *** *** directly and have agreed to release him from his contractWe are awaiting his return from the holidays to accept and process his cancellationWe are very sorry to hear his reservations on our services, this is not the type of expereince we would like for any of
our 50,000+ customersWe wish him all the bestThank you, Jessica M***

Dear Revdex.com: Thank you for bringing this issue to our attentionWe are happy to report that we have contacted *** *** and have reached a mutual agreementBest, GB

Dear Revdex.com: Thank you for bringing this issue to our attentionWe are happy to report that we have contacted *** *** and have reached a mutual agreementBest, GB

We have received the complaint for*** *** complaint # *** Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriatelyWe apologize for the
customers experience and have made direct contact with the client and have refund the client $Thank You, Executive Office Web.com

Dear Revdex.com: As mentioned previously, we are very disappointed that *** *** did not have a better experience with our sales teamAs was included in our previous responses, we have placed his contact information provided in this Revdex.com on our do not contact list as well as escalated his feedback to our sales team directlySince he is not a current or past customer, there is nothing further we can do but we do wish him all the best and we want to assure him that Yodle is not a scam, we work with more than 50,small business owners across the country, the vast majority of which are happy with our serviceYou can hear more from our happy customers here: ***Best, JM

Dear Revdex.com,We have received the complaint for *** ***, # ***Please know that we take customer dissatisfaction very seriouslyWe have confirmed that the client had online advertising with usThe client did state he had not received results from us for monthsAfter
researching we found the client was ranking but did not receive many leads from thisAs a customer courtesy we have refunded the client $We have confirmed the refund with the client, processed and closed the accountWe do apologize for any frustration he may have experienced during this processWe wish nothing but the best for him and his business in the future.Thank you,Ashley P***Executive Office***

Dear Revdex.com - thank you for your assistance in resolving this issueWe have now refunded *** *** and closed her accountWe're sorry that she wasn't happy with her experienceWe were in touch with *** *** several times to try to address this issue, and we're glad that we've come to a
resolution.Best,***

Dear Revdex.com,We appreciate you bringing this matter to our attentionWe've contacted the customer, refunded the $as requested, and have begun the website removalWe would appreciate you closing this matter as resolved.Regards,Michael B***Manager, MarketingWeb.com*** *** *** *** *
*** ** ***
***

Dear Revdex.com: Thank you for bringing this issue to our attentionWe are disappointed to hear that *** *** didn't have a better experience with YodleWe are glad to report that we have contacted *** *** and have reached a mutual agreementThanks, GB

Dear Revdex.com: We are very disappointed to read about *** experienceWe're committed to delivering the best possible results and service for our customers, and we're sorry that this wasn't her experienceAfter leaving a few voicemails and emails, we have been unsuccessful at
reaching her but we are hoping to be in touch with her soon as we have every intention of resolving this matter*** can reach Ron Lancaster at ###-###-#### who will work with her directly on closing this issueThank you, Jessica M***

Dear Revdex.com,We have received the complaint for *** ** ***, # ***.Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriatelyThe
client was sold a package without a long term agreement, a month to month basisThe client did not read the terms and conditions signed which states the notice needed to cancel the accountThe payment for the second month was billed on 9/** and the client emailed to cancel on 9/**We apologize for any frustration that may have occurred while the client was cancelling his accountAs a customer courtesy we have offered the client a refund of that month for $Once he has accepted the agreement we would be happy to process that refundWe want nothing but the best for him and his business in the future.Thank you,Ashley P***Executive OfficeWeb.com

Dear Revdex.com: Thank you for bringing this issue to our attentionWe're sorry to hear that *** *** didn't have a better experience with usWe are pleased to report that we have contacted *** *** and have reached a mutual agreementThanks, GB