All Seasons Self Storage

Dear Revdex.com: We are very dissapointed to hear Nancy did not have more success with our online marketing servicesWe have been able to discuss these issues with Nancy, close her account and reach a mutual agreementWe wish her all the best in her future endeavors and appreciate her bringing these
issues to our attention so we could help find a resolutionBest, JM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
Chris J***

Dear Revdex.com, We sincerely apologize for the experience *** *** had with his marketing program and billing. We genuinely want to resolve *** ***’s concerns to his satisfaction; unfortunately, we cannot verify the information *** *** has providedA record of the
cancellation within days cannot be found We have requested a copy of the cancellation email that the client claims to have , however, the client has not responded to any of those inquiries. Furthermore, the purchase price for the service was not $and the client to date has only paid $which is less than the requested settlement amount of $1295.00. We have attempted to contact *** *** to resolve this to his satisfaction on multiple occasions, but have unfortunately been unable to make contact. I would ask that the client please speak with the agents who reach out to him to resolve his concernsThank you, Jonathan B*** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com,We have received the complaint for *** ***, complaint # ***Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly*** *** paid $1,for six months of service through Yodle, and we confirmed that he did dispute these charges through his credit card company, however the dispute was lostAfter researching the account, it was confirmed that during the months of service, the client received very few perspective leads; while we are very sorry for this, unfortunately marketing does not guarantee leadsAs a customer service gesture, we are still willing to extend the originally offered refund of $1,000, which would refund four out of the six months *** *** had active services with YodleThe two months that we did not include in our offer are for a non-refundable “ramp up,” building period in which services were implemented such as the creation of the site, marketing campaign, work on organic search engine rankings, and moreIn conclusion, we want the client and his business to succeedWe have already offered a courtesy refund of $1,000, which is still available to the client, should he choose to accept itWe apologize for any frustration and dissatisfaction the client received and want nothing but the best for him and his business in the future.Thank you,Ashley P***Executive OfficeWeb.com

Dear Revdex.com, We sincerely apologize for the frustration *** *** experienced. Upon review of the account a refunded was extended. A signed settlement agreement has been received and the refund has been processed to the client. Lastly, the account has been closed
in good standing. We greatly appreciate *** ***’s patronage and wish him the best in his future endeavors Thank you, Jonathan B*** Executive Office, Yodle.com

We have received the complaint for *** * ***, complaint # *** Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to understand these issues better and respond appropriatelyAs a result, we
have made direct contact with the client to come to an agreement of issuing a refund of $We have also sent the client a release agreement once that agreement is received our finance department will provide the client with a refund of $Thank You, Shalisa C*** Executive Office Web.com

Dear Revdex.com,Thank you for bringing this issue to our attentionWe have contacted *** *** and resolved the problems outlined in his complaintWe want to apologize for any initial disappointment *** *** may have had with our services but are happy that he has decided to remain a Yodle customerWe
hope he will see better results with us in the coming monthsThank you,Angelica D***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Stop annoying, harassing and ripping people off with your scams, and people will have a better experienceThis business serves no legitimate purpose and should be removed from the public's misery
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Once I have the full refund in hand, I will consider this matter resolved.Thank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com: We are very dissapointed to hear *** *** did not have a better experience with YodleWe reached out to him directly and addressed these issues including his concerns about his *** page, website and phone numberWe closed his account and we wish him all the best in his future
endeavorsBest, **

Dear Revdex.com: thank you for bringing this issue to our attentionWe have confirmed with *** *** that his information has been added to Yodle's do not contact listWe are very sorry he did not have a good experience with our sales team and we wish him all the bestThank you again, JM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com, We sincerely apologize for *** ***’s experience. Upon review of the directories a few were left with the incorrect information. While the majority of these directories, particularly the larger ones, have been fixed a few of the smaller ones remain.
However, due to *** no longer being affiliated with ***, we do not have the authority to change these directories and *** *** will have to communicate with said directories to claim them as his to change them This has been advised to *** *** and we believe this is understood. Should *** *** have any questions or concerns we are available to assist and provide guidance. Unfortunately, *** or Yodle do not have the authority to change the remaining directories or we would gladly do so for the client. We sincerely apologize for any inconvenience this has caused and we thank *** *** for his patronageThank you, Jonathan B*** Executive Office, ***

Dear Revdex.com, We sincerely apologize for the frustration *** *** experienced. A settlement was agreed to and we are awaiting the return of the signed settlement agreement from *** ***. This agreement has been sent twice. We will extend the $refund upon
receiving the signed agreement from *** ***. If there are any questions or concerns please let us knowThank you, Jonathan B*** Web.com

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: This company is a scam that serves NO legitimate business purpose other than to annoy and harassIt's time they were put out of the public's misery
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Revdex.com,We appreciate you bringing this matter to our attentionWe have contacted the customer, and provided a refund and cancelled services. Please consider the matter closed as resolved.Regards,Michael B***Manager, Marketing***
*** *** *** *** * *** **
***
***

We have received the complaint for *** ***, complaint # *** Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriatelyAs a result we have
offered to refund the client payments of $199.00, which is everything the client paid after they initially called to cancel the first timeAfter making direct contact with client they agreed that this was an acceptable resolutionThank You, Shalisa C*** Executive Office Web.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***