All Seasons Self Storage

Dear Revdex.com - Thank you for bringing this to our attentionWe have been in touch with *** *** and have resolved this issue and closed his accountWe're sorry he was disappointed in our service, and are glad that we've found a resolution.While we respect *** ***'s decision to discontinue
working with ***, we would like to also point out that we have 55,000+ local business customers, the vast majority of which are happy with our serviceYou can hear more from our happy customers here: *** Thank you,Angelica D***

Dear Revdex.com - we have addressed this with *** ***, and have closed her accountWe're very sorry that she had so much trouble reaching usThis is out of the ordinary, and definitely does not meet our standards of customer serviceWe pride ourselves on a quick, responsive customer service team,
and I'm very sorry that this isn't what *** *** experiencedWe will look in to this to see what happened.Thank you,***

We have received the complaint for *** ***, complaint # *** Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to understand these issues better and respond appropriatelyAs a result, we have
worked with our finance department to provide the client with a refund of $Thank You, Shalisa C*** Executive Office Web.com

Dear Revdex.com: Thank you for bringing this issue to our attentionWe're sorry to hear that *** *** didn't have a better experience with YodleWe are happy to report that we have contacted *** *** and have reached a mutual agreementThanks, GB

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com: Thank you for bringing this issue to our attention and I'm disappointed that *** *** didn't have a better experience with usWe have contacted *** *** and are glad that we were able to reach a mutual agreementThanks, GB

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com,We have received the complaint for *** ***, # ***.Please know that we take customer dissatisfaction very seriouslyWe have confirmed that the client did have a product with YodleYodle has spoken with the client on several occasions and provided a settlement
agreement in the amount of $1,The specialist spoke with *** on 5-**-after giving him the time he asked for to review the agreementThe client stated he was happy with the offer but his wife and partner needed to look it over as well and then he would respond.Yodle sincerely apologizes for any inconvenience this may have causedWe wish the client and his business all the best in the future.Thank you,Ashley P***Executive OfficeWeb.com

Dear Revdex.com: First we would like to apologize for any miscommunication that took place on *** *** sales callThis is certainly not the type of experience we would like for any of our 50,000+ customersWe would like him to know that we have shared this feedback with our sales team internally
so we can assure it is correctedIn addition, we have spoken with him directly about this issues and we were able to reached a mutual agreementWe wish him all the best in his future endeavorsBest, JM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com: First we want to
apologize on behalf of Yodle for any inconvenience to *** ***This is not the type of experience we want potential
customers to haveWe added his phone
number provided and email information to our do not call or
email listsIf there is an additional
phone number that should be added,
please let us knowWe wish him all the best in his future endeavorsThank
you, *** ***

Dear Revdex.com,We have spoken to *** ***We have canceled *** ***'s account and have also reached a settlement.We are very sorry that *** *** had such a frustrating experience with YodleWe always strive to do the very best we can for our customers and are disappointed that we fell short of
our own expectations on this occasionAlthough many of our customers are enjoying considerable success with Yodle we always seek to ensure that we are delivering maximum value to all clientsAs such, we will look further into what happened here to minimize the likelihood of it happening again.Best,Radley M***

Dear Revdex.com,We are very disappointed about *** *** experience with Yodle, which does not align with our strong and unrelenting commitment to deliver the best p***ible value to our 50,000+ local business customersWe will be taking steps to find out exactly what happened hereWe apologize to ***
*** for this situation and are at least happy to report that we have a reached a settlement.Best,Radley M***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com, We have received the complaint for *** ***, complaint # *** We apologize, for the client’s most recent experience with our companyPlease know that we take customer dissatisfaction very seriouslyAs a result we have arranged to have our Finance department
refund the customer a refund for which was processed on 12/*/Thank You, Shalisa C*** Executive Office Web.com

Dear Revdex.com,We sincerely apologize for the experience *** *** had. We have closed the account in question in good standing and waived the $fee as a customer courtesy. We thank *** *** for her patronage and wish her the best in her future endeavors
Thank you, Jonathan B*** Executive Office, Yodle

Dear Revdex.com,We have received the complaint for *** ***, complaint # ***Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond
appropriatelyAs a result we have arranged to have our Finance department refund the client for $after a signed settlement is receivedThank You, Shalisa C*** Executive Office Web.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, *** ***

We have received the complaint for *** ***, complaint # ***Please know that we take customer dissatisfaction very seriouslyAs a result, we have reviewed this matter thoroughly with several team members to better understand these issues and respond appropriatelyWe apologize for
the customers experience and have made direct contact with the client and have sent the client a release agreement to refund the client $1,200.Thank You, Executive Office Web.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***