My experience has been to see Nextdoor used as a covert campaign platform for local city council candidatesIn spite of numerous reports of posts that violate their own community guidelines, nothing was done to address the issuesThe leads clearly act out of their own bias and apply the guidelines inconsistently based on that biasAs I've researched further, it's easy to understand why Nextdoor has been a lightning rod for controversy for racial profiling and political bias
*** *** ** * *** *** *** If you do not agree with HIS opinion, or you have the audacity to post anything in the NLF that is not all 'sugar and spice' about how Nextdoor runs things, they ban you Funny thing - they make a big deal about NOT publicly shaming your neighbors but, if you are banned, your profile picture becomes something akin to the Scarlet Letter - big, bold and in red for everyone to see Pot / kettle, anyone?
The privacy concerns of many members are valid and Nextdoor is simply turning a bling eye in its efforts to have members (numbers) for potential investors This is why it is so difficult to actually delete your account (you almost have to ask permission from Nextdoor); by only deactivating, you are still a number in the total headcount to investors Your information is readily available to anyone in your neighborhood to export - even though Nextdoor says this is not allowed They have taken no steps to prevent this from happeningThe original idea was novel, but it is quickly becoming nothing more than a 'lost puppy hotline' and *** ***, with bullies - from the top down - running the show
Received this after having an issue with a trollHe then private messaged me and we "worked it out", or so I thought
I went to login a few days later and could notI emailed support and received this reply
For the record: I never used a fake nameI sent back the postcard they sent me, confirmed my address, etcetcPretty hard to fake things when they send a postcard to your address
My reply to their email was that they can keep their system and their sociopaths and to delete my account completely as per their privacy rules
==============
"*** *** *** ** *** *** ***
** *** *** *** *** *** *** ** *** * *** *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** ***
*** *** * *** ** *** *** *** ** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** ***
** *** *** ** *** *** *** *** *** *** ** *** ** *** *** *** ***
***
***
***
??
needing supportI keep getting billed for sponsorship of the website but have received no services for my paymentNo one at the website will contact or help me
Nextdoor*** has a lead by the name of Sue Reed that keeps reporting my posts, whether it’s due to our troops in EDH deployed to Afghanistan I collect donations for, or a cat sanctuary non profit orginazition I collect donations forShe doesn’t complain about other people asking for donations, she only reports mineI have complained about her to adminbut they go along with what she wants and deletes my postsI fell like I am being singled out and constantly harassed on Nextdoor by this one person, and now the adminsThe admins tell me the donations need to go to EDH troops, and I tell her they do, but she still won’t put the posts back upOur troops in Afghanistan need a little bit of home in a box, while they are fighting for our safetyI am completely devastated that someone would have so much hate for our troops
I'm a candidate for the office of mayor in my cityA couple of weeks ago I posted an announcement regarding a community meeting I was holding to engage the community in discussionThe post was reported and removed from the newsfeedWhen I inquired as to why my posting was removed, I was told it was a violation of the website's policyIn an email dated March 17, 2018, I was instructed if I wanted to make an announcement in the news feed I needed to removed all mention of my candidacy for officeThe following is the exact statement that was made; "As far as your post for the event, if you would like to post it to the newsfeed you would need to refrain from mentioning your candidacy for MayorI hope this helpsBest, Gary Nextdoor" On Saturday, March 24, 2018, I made the following post to the newsfeed" CommunityMeeting VIC ***, invites Lancaster residents to a community meeting Saturday, March 31, 2018, at World Harvest Ministries, *** *** ***,***, starting at 3:p
Nextdoor*** has a lead by the name of Sue Reed that keeps reporting my posts, whether it’s due to our troops in EDH deployed to Afghanistan I collect donations for, or a cat sanctuary non profit orginazition I collect donations forShe doesn’t complain about other people asking for donations, she only reports mineI have complained about her to adminbut they go along with what she wants and deletes my postsI fell like I am being singled out and constantly harassed on Nextdoor by this one person, and now the adminsThe admins tell me the donations need to go to EDH troops, and I tell her they do, but she still won’t put the posts back upOur troops in Afghanistan need a little bit of home in a box, while they are fighting for our safetyI am completely devastated that someone would have so much hate for our troops
Nextdoor.*** accessed my private email roll and invited all people in my name to joinOne friend has received six invitationsI didn’t authorize any of this** *** *** ***
I have been harassed by leads, and now blocked for posting items for saleAs a long-time resident 1987, I greet all new neighbors with my personal servicesI represent Tupperware and we offer Fundraising for schools and churchesWarranty replacementAnd, personal shoppingAll free of chargeI've been told to stop sharing these factsSo I stoppedI recently posted photos of samples for saleNo reference to my business, just pricesI've been blocked.The four leads I've been in email contact with refuse to say who is complainingI am complying with guidelinesI am only posting photos of items for sale from my homeI am active in crimewatch and cannot post videos nor warningsSomeone has too much powerDozens of posts a day promote personal businesses and services on my area NextdoorThere is no easy way to get results when leads are blocking and not explaining whyNo email, phonecall, etc
Nextdoor allows cyberbullying even though it's against their policy
I tried to explain things and was being called mental and they even insulted my parents Nextdoor allowed it and took me off the site Only me
They tried to charge my friends to use their 'free site'
ZERO STARS DESERVED
About last month I joined Nextdoor*** the subdivision where I have lived for the past yearsI started posting on the site with some pretty benign posts about recommendations and suggestions, trying my best to be helpfulIn my last post which was a response to another post by someone wanting a recommendation for a neurologist, I gave my recommendation suggesting that she contact a doctor friend of mine for a referralRight after my post a person with the initials ***., I won't mention the name, posted that a certain doctor was the best neurologist in townI came back with a post suggesting that patients can't really know doctors as well as doctors know doctorsShe then posted " I agree with that 100%, I am a doctor recommending a doctor"Well the way she wrote her posts with exclamation points and smiley faces I was in doubt that she was an M.Dso I looked up her name in the Texas Medical Registry and did not find her thereSo then I proceeded to post a statement
Nextdoor do not give you a complaint processSure they say contact us but you cant...Nextdoor gets in involve with Political Issues and the Leads Play Favortism and take sides,..As of Today there is a post listed that should have been flagged because I was accused by one of the Leads high profile friends of saying something on facebook in which she clearly states on NEXTDOOR( that Defamed My Character) and Most Of All What( Her Friend Stated Was Totally Untrue)Today her post is still there and I was Suspended without NEXTDOOR hearing my sideWhen I tried to Dispute it with the Nextdoor Administrator and send it in to *** I couldn'tNextdoor Racially Profiles and Discriminates
Nextdoo*** is by far one of the most unprofessional networking mediums I have ever experiencedBy separating neighborhoods and not allowing users outside of those neighborhoods to view or respond to feedback left for local business, they have created an extremely unfair and illegitimate site for locals to attack a business or organizations without not only their consent, but also without a way to view or respond to the feedback with their side of the story or situationI own and run a local audio video business, and gave a local neighbor (within mins of my office) a free estimate on what it would cost to mount a TVShe was a very impatient and unhappy lady from the moment I walked in, and at the end of the consultation, she didn't like my options/pricing to complete the jobI did not charge her for a consultation, which is usually $I left and never heard back from her to follow up and complete the job, which is perfectly fineI am not the cheapest A/V business in town, and I would never expect to be hired for every estimate I give outThe problem is this; a couple days later, she left a negative comment about my business on nextdoo*** for her immediate community/neighborhoodBecause I am not apart of that community, I could not see or even reply to the negative feedback that was left about my businessSo, not only did she get a free consult, and did not hire my company, she went and "trash talked" my business behind my back on Nextdoo***, which is completely unfairAs the business owner, I should be able to see AND respond to ALL comments/feedback left about my company, regardless of what neighborhood it came fromEven Google reviews allows for business owners to see and respond to reviews, allowing them to comment back and explain their side of the situation (not every customer is "right")Nextdoo*** is completely responsible for allowing this sort of slanderous activity to take place, which is likely on the borderline of being illegal, and I truly hope legal actions will be put in place against Nextdoo*** as soon as possible by users/businesses with the power/legal representation to make that happenThe second part is this; I associated my personal user account on Nextdoo*** with my business listing on Nextdoo***I posted a listing (like other small businesses in the area) promoting a holiday special for my businessMy posting was immediately flagged and removed with a response of basically, "you're not allowed to promote your business with postings and such like this"Is that not the whole point of the site? To create a medium for locals and local business to connect and grow with each other? And I'm not allowed to make a one time posting promoting my local business? That is completely ridiculous! This is also not to mention, that as a general Nextdoo*** user, as you scroll through the feed on a daily basis, you see sponsored ads for large companies/corporations every few posts, every single dayReally? A local business can't advertise, but it's okay for Nextdoo*** to gain revenue from large corporate sponsored ads? Who let this happen? The network servers that host Nextdoo*** should also be held responsible for hosting such an illegitimate and overall "crappy" networking medium ever in the first place! Nextdoo***, grow up
This service is a big complaints forum and has a lot of libelous statementsThere is a lot of racism on the site as wellIt is full of nasty comments about neighbors
This company doesn't leave you alone I am not a customer, but they've kept sending me emails and now snail mail The snail mail is very deceiving as it comes with a return address from the person who started the group It makes you think the mail is actually coming from someone in your neighborhood I have no interest in becoming a customer of nextdoor and I've made that abundantly clear to the company, but still I receive snail mail which appears to come from neighbors Very deceptive and annoying
NextDoor will delete your post and tell you that a member didn't approve of your postLieI started up on NextDoor and got a lot of people to sign up so the fabled me as a founderWell I thought I'd reach out to my fellow community to tell them about my business and NextDoor will not allow me to put up any postThen the proceeded to kick me off and not let me loginOn top of that, I can not email back people who have reached out to me even from my personal emailHow is this possible? I didn't even receive one email stating that I've been suspended or banned....?! I was even in the process of helping dogs find a foster homeNot happy with NextDoors customer service at allThe site was great a first, but now there is huge companies marketing all overIts going to be another typical BS siteGo back to your original way before you loose everyone!
we have tried to contact you via email and if we get someone to reply it's not resolvedI live in Lakeland TN you have a sect of individuals as leads that are terrorizing neighbrs or allowing others to do sothey call themselves the concerned citizens of lakeland and arlingtonAnything posted they do not like, becomes a WAR people have been told off, kicked off nextdoor, publicly humiated! they are ruthless and sick! This is not personal for me, it is for many of our neighborsyou need to make this stop! they have bashed the Mayor and anyone in the local government they do not like!! This week it's nuts!! They have red signs for their photos for *** *** and ***Not everyone is terrorizing their neighbors but these people are! *** *** *** *** or *** ***, *** ***, *** ***, *** ***, *** ***, *** ***, *** ***, *** ***,*** ***Please make this stop remove these people from the entire application I have plenty of screen
highly discriminatory regarding the way they deal with neighbors that are professionals, independent contractors but yet, are not allowed to disclaim their ability to others inside the same groupNannies, Dog sitters, plumbers, etc even living in the neighborhood are forbidden to offer their services while SALES OF ALL TYPE AND AMOUNT (cars, houses, house goods) (no taxes) are allowed and stimulated when they are EQUALLY BUSINESS SOLICITATION
My account has been suspended with no explanation and no reasonI am a lead and did not do anything wrong in my neighborhoodI did my best to defuse situations especially the political ones that were coming upI would remove post that would reported and I would report post I knew when breaking guidelinesI have added over people to the group it from my neighborhood and was born and raised hereI have contacted them three times now about this with no response and when I go to sign and it shows I’m not even hereThere were a couple of neighbors that are new to the neighborhood who said they were going to do everything they could to get me removed from next-door and looks like they succeeded
From the very first post I made on Nextdoor, I was bullied and shamed by one of the leadsI reported her to NextdoorThey did nothingShe bullies me and my friends every chance she getsShe reports every comment I makeThis has continued for two years with me complaining when I've had enough or people start coming to me complaining about this womanJust today I've noticed that the level of my lead privileges has been reduced so that I can't see what others are reportingI don't get to vote on whether to remove a post or notI can't delete my own posts! Today I got a message that it was removed from my neighborhoodThat means it's still visible to all the nearby neighborhoodsIn my opinion this system is poorly designed and the software poorly writtenThe "new and improved" user interface is not intuitive or user friendlyIt is not at all attractiveIt is clunky and ridden with bugsCustomer service was condescending, arrogant, non-responsive, and incompetentI'm sorry I ever fell for their pitchIt scares me that they have my personal information foreverIt scares me that I've wasted so much time on them
My experience has been to see Nextdoor used as a covert campaign platform for local city council candidatesIn spite of numerous reports of posts that violate their own community guidelines, nothing was done to address the issuesThe leads clearly act out of their own bias and apply the guidelines inconsistently based on that biasAs I've researched further, it's easy to understand why Nextdoor has been a lightning rod for controversy for racial profiling and political bias
*** *** ** * *** *** *** If you do not agree with HIS opinion, or you have the audacity to post anything in the NLF that is not all 'sugar and spice' about how Nextdoor runs things, they ban you Funny thing - they make a big deal about NOT publicly shaming your neighbors but, if you are banned, your profile picture becomes something akin to the Scarlet Letter - big, bold and in red for everyone to see Pot / kettle, anyone?
The privacy concerns of many members are valid and Nextdoor is simply turning a bling eye in its efforts to have members (numbers) for potential investors This is why it is so difficult to actually delete your account (you almost have to ask permission from Nextdoor); by only deactivating, you are still a number in the total headcount to investors Your information is readily available to anyone in your neighborhood to export - even though Nextdoor says this is not allowed They have taken no steps to prevent this from happeningThe original idea was novel, but it is quickly becoming nothing more than a 'lost puppy hotline' and *** ***, with bullies - from the top down - running the show
Received this after having an issue with a trollHe then private messaged me and we "worked it out", or so I thought
I went to login a few days later and could notI emailed support and received this reply
For the record: I never used a fake nameI sent back the postcard they sent me, confirmed my address, etcetcPretty hard to fake things when they send a postcard to your address
My reply to their email was that they can keep their system and their sociopaths and to delete my account completely as per their privacy rules
==============
"*** *** *** ** *** *** ***
** *** *** *** *** *** *** ** *** * *** *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** ***
*** *** * *** ** *** *** *** ** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** ***
** *** *** ** *** *** *** *** *** *** ** *** ** *** *** *** ***
***
***
***
??
needing supportI keep getting billed for sponsorship of the website but have received no services for my paymentNo one at the website will contact or help me
Nextdoor*** has a lead by the name of Sue Reed that keeps reporting my posts, whether it’s due to our troops in EDH deployed to Afghanistan I collect donations for, or a cat sanctuary non profit orginazition I collect donations forShe doesn’t complain about other people asking for donations, she only reports mineI have complained about her to adminbut they go along with what she wants and deletes my postsI fell like I am being singled out and constantly harassed on Nextdoor by this one person, and now the adminsThe admins tell me the donations need to go to EDH troops, and I tell her they do, but she still won’t put the posts back upOur troops in Afghanistan need a little bit of home in a box, while they are fighting for our safetyI am completely devastated that someone would have so much hate for our troops
I'm a candidate for the office of mayor in my cityA couple of weeks ago I posted an announcement regarding a community meeting I was holding to engage the community in discussionThe post was reported and removed from the newsfeedWhen I inquired as to why my posting was removed, I was told it was a violation of the website's policyIn an email dated March 17, 2018, I was instructed if I wanted to make an announcement in the news feed I needed to removed all mention of my candidacy for officeThe following is the exact statement that was made; "As far as your post for the event, if you would like to post it to the newsfeed you would need to refrain from mentioning your candidacy for MayorI hope this helpsBest, Gary Nextdoor" On Saturday, March 24, 2018, I made the following post to the newsfeed" CommunityMeeting VIC ***, invites Lancaster residents to a community meeting Saturday, March 31, 2018, at World Harvest Ministries, *** *** ***,***, starting at 3:p
Nextdoor*** has a lead by the name of Sue Reed that keeps reporting my posts, whether it’s due to our troops in EDH deployed to Afghanistan I collect donations for, or a cat sanctuary non profit orginazition I collect donations forShe doesn’t complain about other people asking for donations, she only reports mineI have complained about her to adminbut they go along with what she wants and deletes my postsI fell like I am being singled out and constantly harassed on Nextdoor by this one person, and now the adminsThe admins tell me the donations need to go to EDH troops, and I tell her they do, but she still won’t put the posts back upOur troops in Afghanistan need a little bit of home in a box, while they are fighting for our safetyI am completely devastated that someone would have so much hate for our troops
Nextdoor.*** accessed my private email roll and invited all people in my name to joinOne friend has received six invitationsI didn’t authorize any of this** *** *** ***
I have been harassed by leads, and now blocked for posting items for saleAs a long-time resident 1987, I greet all new neighbors with my personal servicesI represent Tupperware and we offer Fundraising for schools and churchesWarranty replacementAnd, personal shoppingAll free of chargeI've been told to stop sharing these factsSo I stoppedI recently posted photos of samples for saleNo reference to my business, just pricesI've been blocked.The four leads I've been in email contact with refuse to say who is complainingI am complying with guidelinesI am only posting photos of items for sale from my homeI am active in crimewatch and cannot post videos nor warningsSomeone has too much powerDozens of posts a day promote personal businesses and services on my area NextdoorThere is no easy way to get results when leads are blocking and not explaining whyNo email, phonecall, etc
Nextdoor allows cyberbullying even though it's against their policy
I tried to explain things and was being called mental and they even insulted my parents Nextdoor allowed it and took me off the site Only me
They tried to charge my friends to use their 'free site'
ZERO STARS DESERVED
About last month I joined Nextdoor*** the subdivision where I have lived for the past yearsI started posting on the site with some pretty benign posts about recommendations and suggestions, trying my best to be helpfulIn my last post which was a response to another post by someone wanting a recommendation for a neurologist, I gave my recommendation suggesting that she contact a doctor friend of mine for a referralRight after my post a person with the initials ***., I won't mention the name, posted that a certain doctor was the best neurologist in townI came back with a post suggesting that patients can't really know doctors as well as doctors know doctorsShe then posted " I agree with that 100%, I am a doctor recommending a doctor"Well the way she wrote her posts with exclamation points and smiley faces I was in doubt that she was an M.Dso I looked up her name in the Texas Medical Registry and did not find her thereSo then I proceeded to post a statement
Nextdoor do not give you a complaint processSure they say contact us but you cant...Nextdoor gets in involve with Political Issues and the Leads Play Favortism and take sides,..As of Today there is a post listed that should have been flagged because I was accused by one of the Leads high profile friends of saying something on facebook in which she clearly states on NEXTDOOR( that Defamed My Character) and Most Of All What( Her Friend Stated Was Totally Untrue)Today her post is still there and I was Suspended without NEXTDOOR hearing my sideWhen I tried to Dispute it with the Nextdoor Administrator and send it in to *** I couldn'tNextdoor Racially Profiles and Discriminates
Nextdoo*** is by far one of the most unprofessional networking mediums I have ever experiencedBy separating neighborhoods and not allowing users outside of those neighborhoods to view or respond to feedback left for local business, they have created an extremely unfair and illegitimate site for locals to attack a business or organizations without not only their consent, but also without a way to view or respond to the feedback with their side of the story or situationI own and run a local audio video business, and gave a local neighbor (within mins of my office) a free estimate on what it would cost to mount a TVShe was a very impatient and unhappy lady from the moment I walked in, and at the end of the consultation, she didn't like my options/pricing to complete the jobI did not charge her for a consultation, which is usually $I left and never heard back from her to follow up and complete the job, which is perfectly fineI am not the cheapest A/V business in town, and I would never expect to be hired for every estimate I give outThe problem is this; a couple days later, she left a negative comment about my business on nextdoo*** for her immediate community/neighborhoodBecause I am not apart of that community, I could not see or even reply to the negative feedback that was left about my businessSo, not only did she get a free consult, and did not hire my company, she went and "trash talked" my business behind my back on Nextdoo***, which is completely unfairAs the business owner, I should be able to see AND respond to ALL comments/feedback left about my company, regardless of what neighborhood it came fromEven Google reviews allows for business owners to see and respond to reviews, allowing them to comment back and explain their side of the situation (not every customer is "right")Nextdoo*** is completely responsible for allowing this sort of slanderous activity to take place, which is likely on the borderline of being illegal, and I truly hope legal actions will be put in place against Nextdoo*** as soon as possible by users/businesses with the power/legal representation to make that happenThe second part is this; I associated my personal user account on Nextdoo*** with my business listing on Nextdoo***I posted a listing (like other small businesses in the area) promoting a holiday special for my businessMy posting was immediately flagged and removed with a response of basically, "you're not allowed to promote your business with postings and such like this"Is that not the whole point of the site? To create a medium for locals and local business to connect and grow with each other? And I'm not allowed to make a one time posting promoting my local business? That is completely ridiculous! This is also not to mention, that as a general Nextdoo*** user, as you scroll through the feed on a daily basis, you see sponsored ads for large companies/corporations every few posts, every single dayReally? A local business can't advertise, but it's okay for Nextdoo*** to gain revenue from large corporate sponsored ads? Who let this happen? The network servers that host Nextdoo*** should also be held responsible for hosting such an illegitimate and overall "crappy" networking medium ever in the first place! Nextdoo***, grow up
This service is a big complaints forum and has a lot of libelous statementsThere is a lot of racism on the site as wellIt is full of nasty comments about neighbors
This company doesn't leave you alone I am not a customer, but they've kept sending me emails and now snail mail The snail mail is very deceiving as it comes with a return address from the person who started the group It makes you think the mail is actually coming from someone in your neighborhood I have no interest in becoming a customer of nextdoor and I've made that abundantly clear to the company, but still I receive snail mail which appears to come from neighbors Very deceptive and annoying
NextDoor will delete your post and tell you that a member didn't approve of your postLieI started up on NextDoor and got a lot of people to sign up so the fabled me as a founderWell I thought I'd reach out to my fellow community to tell them about my business and NextDoor will not allow me to put up any postThen the proceeded to kick me off and not let me loginOn top of that, I can not email back people who have reached out to me even from my personal emailHow is this possible? I didn't even receive one email stating that I've been suspended or banned....?! I was even in the process of helping dogs find a foster homeNot happy with NextDoors customer service at allThe site was great a first, but now there is huge companies marketing all overIts going to be another typical BS siteGo back to your original way before you loose everyone!
we have tried to contact you via email and if we get someone to reply it's not resolvedI live in Lakeland TN you have a sect of individuals as leads that are terrorizing neighbrs or allowing others to do sothey call themselves the concerned citizens of lakeland and arlingtonAnything posted they do not like, becomes a WAR people have been told off, kicked off nextdoor, publicly humiated! they are ruthless and sick! This is not personal for me, it is for many of our neighborsyou need to make this stop! they have bashed the Mayor and anyone in the local government they do not like!! This week it's nuts!! They have red signs for their photos for *** *** and ***Not everyone is terrorizing their neighbors but these people are! *** *** *** *** or *** ***, *** ***, *** ***, *** ***, *** ***, *** ***, *** ***, *** ***,*** ***Please make this stop remove these people from the entire application I have plenty of screen
highly discriminatory regarding the way they deal with neighbors that are professionals, independent contractors but yet, are not allowed to disclaim their ability to others inside the same groupNannies, Dog sitters, plumbers, etc even living in the neighborhood are forbidden to offer their services while SALES OF ALL TYPE AND AMOUNT (cars, houses, house goods) (no taxes) are allowed and stimulated when they are EQUALLY BUSINESS SOLICITATION
My account has been suspended with no explanation and no reasonI am a lead and did not do anything wrong in my neighborhoodI did my best to defuse situations especially the political ones that were coming upI would remove post that would reported and I would report post I knew when breaking guidelinesI have added over people to the group it from my neighborhood and was born and raised hereI have contacted them three times now about this with no response and when I go to sign and it shows I’m not even hereThere were a couple of neighbors that are new to the neighborhood who said they were going to do everything they could to get me removed from next-door and looks like they succeeded
From the very first post I made on Nextdoor, I was bullied and shamed by one of the leadsI reported her to NextdoorThey did nothingShe bullies me and my friends every chance she getsShe reports every comment I makeThis has continued for two years with me complaining when I've had enough or people start coming to me complaining about this womanJust today I've noticed that the level of my lead privileges has been reduced so that I can't see what others are reportingI don't get to vote on whether to remove a post or notI can't delete my own posts! Today I got a message that it was removed from my neighborhoodThat means it's still visible to all the nearby neighborhoodsIn my opinion this system is poorly designed and the software poorly writtenThe "new and improved" user interface is not intuitive or user friendlyIt is not at all attractiveIt is clunky and ridden with bugsCustomer service was condescending, arrogant, non-responsive, and incompetentI'm sorry I ever fell for their pitchIt scares me that they have my personal information foreverIt scares me that I've wasted so much time on them