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AllClear ID Reviews (144)

We reached out to Mr. [redacted] to address his concerns about the ChildScan that was ran on his daughter. Transunion was able to inform him the information detected was with his electric company. Transunion has also sent the customer an email with forms to fill out giving Transunion the ability to contact Equifax and Experian on his behalf. The process, from here, is to engage the other credit reporting agencies to confirm they have no file contamination on record and, if so, that it cleared up.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Hello: I wanted to let you folks know that the employer I filed a complaint about, AllClear ID, has finally contacted me and all issues have been resolved. While it took too much time, too many phones calls and too much irritation, AllClear ID did resolve the issues that concerned me. I'm not sure of Revdex.com procedure, but please feel free to close this case, resolution satisfactory.   Please don't hesitate to contact me if you have any questions.   [redacted]

We reached out to Ms. [redacted] to address her concerns regarding the ChildScan. The results that were returned indicated the information found was from a mixed or contaminated file, meaning the activity was erroneously linked to her children's information. In these cases, the information that was...

found cannot be released due to the account or personal information belonging to someone else and not a result of fraud. Our process, from here, is to engage the other credit reporting agencies to confirm they have no file contamination on record and, if so, that it cleared up.An AllClear ID Supervisor called Ms. [redacted] back to advise what was found with the ChildScan that was completed on her child. We explained the results to MS. [redacted] and she stated she was satsified. Ms. [redacted] was provided a direct number to the supervisor in the investigation's department in case she has any future concerns. [redacted]

We reached out to Ms. [redacted] and addressed her concerns regarding the automated alert process. Ms. [redacted] has since been provided with the alert information. We have also sent her issue to our IT department to ensure Ms. [redacted] is able to use the automated system in the future. [redacted]...

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Address: Austin, Texas, United States, 78701-2482

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