AllHDD.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me.
Thank you for offering wwe merchandise. 
Sincerely,
[redacted]

In order to
get the first free month, WWE must be able to put an authorization hold on the
payment method for when the next...

billing date comes up.  The customer is free to cancel at any time
during the free month and will not be charged at all. 
It is clearly stated on the signup page and in our terms of use.  Unfortunately, without a valid payment method, WWE Network is unable to offer a free month.  This is no different from any other subscription streaming service that
offers a free trial.  We apologize for any inconvenience.
Sincerely,
WWE Network Customer Service

We will make sure the customer's monthly account is canceled and refund the March subscription fees as long as the gift subscription is active and paid.We apologize for the misunderstanding and the extra steps the customer had to take to resolve this problem.Sincerely,WWE Network Customer Service

WWE will contact fan directly to resolve their billing issue.  We apologize for any inconvenience caused.  Thank you.

WWE Network has over 3,000 hours of programming on-demand and more is added every week.  There is never anything in our advertising that states we have every minute of footage.  We have every Pay-Per-View event ever but the shows stated by the customer are not pay-per-view events but...

rather broadcast TV shows.  Broadcast TV shows are releasing to our VOD library over time.Sincerely,WWE Network Customer Service

I was contacted through email on Friday and was told the amounts have been voided out of the system. After that I was told it would take 24 hours from Friday for me to see the funds on my credit card. At this time I still have a pending status on the charges of a hundred dollars and 86 cents. Although I was given a credit of $100 I still and waiting from my money.
Complaint:[redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Customer was contacted yesterday and confirmed that the WWE Network is now working fine on his laptop, and customer is happy with the service. 
Thank you.

Customer will be refunded the one month subscription fee he was charged due to the fact the account was created by his ** year old son.  Please allow 10-14 days for refund to process.Sincerely,WWE Network Customer Service

I would accept the deal if I haven't paid over 31.00 thus far..
I felt the Wwe could've spent up the refund process by dropping the holds asap.
 
As it stands they been at this time has been paid 3 months in advance while I'm broke until payday...the whole process should've cost me 1-2 dollars at best..
 
 
 
Complaint: 11836915
I am rejecting this response because:
Sincerely,
Darin Stewart

The WWE Shop promotions run until 2:59 EST (midnight on the West Coast).  This is listed in out terms. However, we would be willing to honor the three t-shirts the customer wanted to buy at $15.99.   Please have the customer respond if he would still like the t-shirts and our...

customer service will contact him to place the order.  Sorry for the inconvenience.  Sincerely, WWE Shop Customer Service

WWE will reach out directly to fan to resolve this issue.  We apologize for any inconvenience.

Customer has been contacted and refunded for
their most recent charge which will keep him current while with his subscription. He
was happy with the outcome.   We apologize for the inconvenience and poor customer service that the customer encountered.  Sincerely, WWE Network Customer Service

We did not have unit in stock, and the order was canceled within 24 hours by our warehouse team. We will receive new shipments on Monday at the new price which was increased by our distribution center and that price increase was reflected on our website. We apologize for the inconvenience but we do...

not control distribution pricing for any product on our website.

Our Customer Service team only has record of speaking to customer as of June 5th.  However, we do see there has been no media access since March 23rd.  As the customer thought the account was cancelled and there has been no access, we will issue a refund for the 3 months of...

charges.  We apologize for any inconvenience.Sincerely,WWE Network Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10003760, and find that this resolution is satisfactory to me. Thank you for all the help.
Sincerely,
James Dahlin

Once an order is placed and processed, we ship the product(s) that were ordered. We are not responsible for any incompatibility issues as we do not advise the customer what product(s) to purchase. As per our return policy, all returns are subject to a 30% restocking fee if the product(s) unless...

the customer received a DOA unit. As that is not the case with this order, the 30% restocking fee stands. All customers have to agree to our return policy before they are allowed to place any order with us. Please see the link below for our return policy.[redacted]
Thank you.

Case#[redacted] Order# [redacted]
8.5pt; font-family: Tahoma, sans-serif;">  The customer received a refund for Order# [redacted]. Please see the refund confirmation below: [redacted]Refund**-Mar-2015 10:34:42[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and will wait further instructions from the business.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:The response from WWE is not a valid legal defence. Pay Per View Customers are paying for exclusive content via Pay Per View, the other is paying a cable/satellite bill for non-exclusive content. Unexpected weather causing a broadcast show (WWE Raw) to be rescheduled is in no way the Pay Per View Customers problem, that is an issue for WWE themselves and themselves alone. WWE chose to show the Royal Rumble Pay Per View less the 24hours after millions of people paid money to see it. WWE could have easily shown any other Pay Per View or any other show from their catalogue of shows, but chose to show the Royal Rumble. This is the same as if one paid for a Boxing or UFC Pay Per View, and that company showed it for free the very next day. That is called bait and switch and last time I checked that was illegal.Stating there are thousands of hours of programming on WWE Network is irrelevant, as I and many others of millions of people solely subscribed to the WWE Network for the Pay per views (PPV) alone. All I am asking for is a partial refund, or a gesture of good will on WWE'S part. The fact that when I called them, they (WWE) flat out refused to even entertain the notion of some form of good will gesture is what started this whole thing. I am willing to meet WWE half way with this issue. Thank you.
Sincerely,
[redacted]

We are unable to see this amount being charged to this customer.  We have reviewed our payment processing logs, and see the amount of $84.88 being charged to this card but no other amounts.  I don't see the other amount at all on the payment logs.  If the customer can provide a...

copy of their bank statement that shows the charges, we will work with the payment processing company to get reversed immediately, however I am unable to do anything now as the payment processor does not see this amount being charged.
Thank you,
[redacted] Customer Service