Alliance Business Products

Hi There,Our records come from public data sources The completed opt out request removes your record from BeenVerified's site and search results The original third party sources still exist, but we will not return your information in BeenVerified results We are unable to alter or opt out the original records, as we are not their source.I hope this helps to clarify

Hi [redacted] , Please be assured that your account was canceled per your previous contact through the Revdex.com on and you were issued a refund of $at that timeThe refund was processed immediately on our end, however please note that it may have taken a few days for the refund to be reflected on your bank statementIf you have any questions, please feel free to contact us at [redacted] or ###-###-####

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: If it is not to be used as a tool to hire somone, then why does your commercial indicate using for babysittersThat is hiringAs I indicated to them, the use was for verifying addressIt was NOT used to determine if a tenant should be acceptedI feel I was terminated before I was able to explain myselfThe signed agreement is counter to what the commercial says In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi, We take your privacy concerns seriously I see that we received a separate opt-out request by email sent directly to [redacted] , for the removal of [redacted] , Carrollton, TX This listing has been removed and we have emailed confirmation that the opt out was completed.I was unable to locate a listing for [redacted] or [redacted] in BeenVerified's people search results I have emailed you directly at the email address provided in your complaint, asking if you can please clarify the full name, cities and states and age you see these individuals listed with, so we can assist you with opting them out of BeenVerified's people search resultsI tried the phone number provided in this complaint, but received a message that the number had been disconnected.Please note that BeenVerified provides an easy online opt out process These individuals may also use the link below to opt their names out of BeenVerified's people search results: [redacted] To get started, click the link and use the search to locate and select your record You will then receive an email asking you to click to verify your requestAfter you verify, we will send you an email confirming that the record you selected has been opted out and will instruct our data partners not to return the record in future People Search results.Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out – such as different spellings, initials, combinations of information, and/or addresses – that it is not possible to conclusively opt out that new record Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well For more detailed information about the opt-out process, please visit our Opt-Out FAQ: [redacted] If you have any additional questions, please contact us at [redacted] or at ###-###-#### We look forward to hearing from you so we may address your concerns Kind regards,BeenVerified Customer Care Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out – such as different spellings, initials, combinations of information, and/or addresses – that it is not possible to conclusively opt out that new record Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well For more detailed information about the opt-out process, please visit our Opt-Out FAQ: [redacted] ,

Hi [redacted] , I'm sorry to hear this was your experience with our service I see that you spoke with customer service on 12017, and your account is now canceled You did not request a refund of any subscription charges during your call with customer service However your account is canceled and you will not be billed going forward, and you should have received an email confirming the cancellation for your recordsWe state on our sign up page that when you sign up for the trial, after the trial period the account rolls over to a monthly subscription, and that our subscriptions automatically renew until you elect to cancel We let you know on the sign up page that you can cancel at any time by calling us at ###-###-#### or at [redacted] We also include our toll-free number in our billing descriptor so if you have any questions about receiving a charge from us, you can contact us right away for assistanceIt appears you have disputed our charges with your bank This locks us out of further transactions You would need to follow up with your bank regarding the resolution of the dispute and the return of any funds to your account Please be assured that the BeenVerified account is canceled and closed and no further billing is possible If you have any additional questions or concerns, please feel free to contact usKind regards,BeenVerified Customer Care###-###-#### [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] As I have said repeatedly This response is not acceptableI want a full refund for I feel like a broken recordThe wording that the charge will rollover into a monthly charge is hidden in the "small Print" of your terms & conditions of your CONTACT which is done on purpose since you know nobody will take the time to read itIt is an unethical trick which many others have fallen victim to - witness the many complaints to Revdex.com along the same lines!!! There is no rational reason you cannot refund what you stole from me in There are payments of I want returned to meUntil this is done I shall keep rejecting your replies!!! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi [redacted] ,BeenVerified is an easy-to-access collection of public record informationPublic records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.As you just experienced, sometimes the information they collect is not always 100% correctHowever, we can only work with the information provided to us within public dataBecause we do not create the information, we cannot edit the informationCorrections occur through ongoing, systematic database updates.So while we cannot edit your information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly canThough we can not make corrections, we do offer an opt out option to remove your record if you would prefer it to not be shown You can opt yourself out at any time using this link: www[redacted] /optoutI am unable to locate a search result for your name that corresponds with the information you providedIf you have seen your name and information on BeenVerified, please provide a link to the page where you see your name and information, or a screenshot of your information as listed on BeenVerified and I will be better able to locate and remove it.I look forward to hearing from you so I may provide additional assistanceIf you have any additional questions, please feel free to contact us at [redacted] or ###-###-####

Hi [redacted] ,I have also emailed you and left you a voicemail Based on what you described, it sounds like you may have inadvertently dialed ###-###-####, which is similar to our support number, but is not associated with BeenVerified I have called this number myself, and you hear multiple advertisements and special offers, but it is never announced what company you have called I apologize for any confusion or inconvenience Please note that BeenVerified's customer support number is ###-###-#### We announce right away that you have called BeenVerified and we do not have any special offers or advertisements played on our phone line I understand you would like to cancel your account I see that you have also emailed us at [redacted] regarding this request We responded to let you know that we need additional information in order to locate the account you want canceled There are no accounts under your name or email address provided We look forward to hearing from you so we can provide additional assistance.Kind regards,BeenVerified Support###-###-#### [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I appreciate the response and will accept BUT first the refund has to be received by me The credit cardon which the charges were made was lost and cancelled and I have sent an email to them (below) aboutthis I anticipate they will request a method of refund, which is what I asked them to do.My email response is below sent today (July [redacted] 2115) Re: [BeenVerified] Refund Processed People [redacted] Today at 8:AM To [redacted] This credit card was lost and canceled It was a debit card from my bank accountDo I need to provide the replacement card information or will you refund to my bank account.Which number do you need to do this?Thank you, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi there,We have refunded your earlier $subscription charge received in July of The refund was processed immediately on our end and should be reflected on your statement within a few business days It appears the account was created for free through our app in 2014, and then reactivated with a day trial in July 2015, which continues into the paid subscription package chosen, which was the $annual subscription You were billed at the end of the trial, and then billed for the annual renewal recently I apologize for any difficulty you experienced with the service We do provide our toll free number in our billing descriptor so that you can contact us right away if you have any questions regarding receiving a charge from BeenVerifiedPlease be assured your account is now canceled and you will not be billed againKind regards,BeenVerified Customer Care [redacted]

Hi there,I'm sorry to hear you had any difficulty with your account When you sign up with a subscription to run unlimited background reports, the subscription will let you know that they are auto-renewed, as are many magazine subscriptions, in order to maintain your continued access to the service We do state this in the terms of the subscription, that you are required to check in order to create the account I apologize for any misunderstanding We also let you know that you can contact us to cancel at any time, and will not be billed for your next billing cycle You can call us at ###-###-#### or at [redacted] Please be assured your account has already been canceled and you will not be billed again It appears we have received a dispute for the subscription charges We are locked out of further transactions, so you would need to follow up with your bank regarding the resolution of the dispute and the return of funds to your account.If you have any additional questions, please feel free to contact BeenVerified Customer Care at ###-###-#### or at [redacted] Kind regards,BeenVerified Customer Care

Hi there,We have not been able to locate an account that corresponds with the information provided I was unable to reach you at the phone number provided, and the voicemail box is full We have emailed you directly at the email address you provided.At your earliest convenience, please contact BeenVerified Customer Care at ###-###-#### or at [redacted] Phone support is available between the hours of 8am and 9pm, Eastern Time Monday through Friday, or 12pm to 8pm Eastern Time Saturday and Sunday.We look forward to hearing from you so we can provide additional assistance as soon as possible Kind regards,BeenVerified Customer Care

Hi [redacted] , I'm sorry to hear you had any trouble with your account. I was able to locate the account you created with BeenVerified. You signed up on 815 with a $22.86 monthly subscription. As we state on the sign up up page, our subscriptions automatically renew until you... elect to cancel. This is why you received a $22.86 charge each month, because the account had not been canceled. I see that you spoke with customer service on 52016 and your account was canceled as you requested. It does not appear you requested a refund at that time. However, I have gone ahead and refunded all renewal charges you received, dating back to and including 92015, totaling $205.74. The refund was processed immediately on our end, and should be reflected on your statement within a few business days. Your account is canceled and you will not be billed again.If you have any additional questions or concerns, please feel free to contact BeenVerified Customer Care at ###-###-#### or at [redacted] .Kind Regards,BeenVerified Customer Care

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Hi there,Please be assured that your account was changed to a $9.95/month plan, and we have processed a refund of the difference, $34.63. The refund was processed immediately on our end, on 7/*/2017, but it may take a few business days to be reflected on your statement. I have emailed a... receipt for the refund separately. I see that you still have not logged into your BeenVerified account. Please note that we do not email passwords. To log into your BeenVerified account, go to [redacted] and enter the email address and password you registered with.If you have forgotten your password, click the Forgot Password link on the login page, to receive an email, that will allow you to reset your password.If you are still having trouble logging in, please call us at ###-###-#### and we can reset your password for you over the phone. I hope this addresses your concerns, but if we can do anything further to assist you, please don't hesitate to contact us at ###-###-#### or at [redacted] . Kind regards,BeenVerified Customer Care

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My only question Is where (City or State) this information has received from, so that I can contact them, this is information that was posted regarding me appears that I have a Criminal records or outstanding tickets that I am not aware of, if it was posted by this Company, they should be liable to let me know where they obtained this information In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Hi ***, I have also left you a voicemail just now The account we located for you, registered to the email address you provided to the Revdex.com, has been canceled and all subscription charges have been refunded back to the card on file, totaling: $72.19, on I have searched our transaction system and no other charges have been made to the your billing information by BeenVerified Based on your complaint, it sounds like you are receiving charges from Instant Checkmate If this is the case, please understand that we are not connected to or affiliated with Instant Checkmate in anyway This is a separate company and website, and is a competitor of ours If you are receiving charges from Instant Checkmate, you would need to contact them directly for assistance Any charges received from BeenVerified will include the BeenVerified.com and our toll-free customer service number, ###-###-####, in the billing description The account you created with BeenVerified is canceled and all charges have been refunded as of If you have any additional questions or concerns regarding BeenVerified, please contact support at ###-###-#### or at [redacted] Kind regards,BeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***