Alliance Business Products

This matter has been settled between beenverified and myself. Thank u.

Hi there,  I'm sorry to hear you had any trouble with your BeenVerified account.  This account was created on 1/**/2015 with a $22.86 monthly subscription.  We do let you know on the sign up page that our subscription packages automatically renew until you elect to cancel, and...

we let you know how to contact us with a cancellation request. Your account does not show a record of being canceled previously, or being viewed by customer service, until you spoke with customer service on 5/**/2016.  We have not received any previous emails from the email address on the account.  This is why you continued to receive renewal charges.  Please note that we include our toll-free number in our billing descriptor, so that you can easily contact us if you have any questions about receiving a charge from BeenVerified.  Please be assured that your account was canceled when you spoke with customer service on 5/**/2016 and you will not be billed again going forward.   I have also processed a refund of the charges you received for 2016, dating back to and including January 2016, totaling $114.30.   If you have any additional questions or concerns, please do not hesitate to contact us at [redacted] or at ###-###-####. Kind regards,BeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
You are lying as you 1) Have not called or left a message and 2) Have not emailed me as I have not recieved a email and yes I have checked my spam folder. I am single amd would never use your bs service that you are using to commit fraud.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I
Sincerely,
[redacted]

Hi [redacted], I have left a voicemail at the number you provided, regarding your complaint.  I will also send you an email with our contact information.  I was unable to locate an account under your name or email address, or that corresponded with the amount you were billed.  We...

would need some additional information to locate the account you are being billed for, so we can make sure the account is canceled and look into the refund you have requested. I'm sorry to hear you had any trouble with your BeenVerified account. We do state on our sign-up page that all of our packages are auto renewing, so you are billed for a renewal until you contact us to cancel.  We provide our contact information in various areas of our website, and also include our toll-free number in our billing descriptor.   Please contact us at your earliest convenience so we may work with you to locate the account and provide additional assistance.  You can reach customer service at ###-###-#### or at [redacted].  We look forward to hearing from you so we can resolve this for you as soon as possible. Kind regards,BeenVerified Customer Care

Hi there,Please be assured that your account was changed to a $9.95/month plan, and we have processed a refund of the difference, $34.63.  The refund was processed immediately on our end, on 7/*/2017, but it may take a few business days to be reflected on your statement.  I have emailed a...

receipt for the refund separately.  I see that you still have not logged into your BeenVerified account.  Please note that we do not email passwords. To log into your BeenVerified account, go to [redacted] and enter the email address and password you registered with.If you have forgotten your password, click the Forgot Password link on the login page, to receive an email, that will allow you to reset your password.If you are still having trouble logging in, please call us at ###-###-#### and we can reset your password for you over the phone.   I hope this addresses your concerns, but if we can do anything further to assist you, please don't hesitate to contact us at ###-###-#### or at [redacted].  Kind regards,BeenVerified Customer Care

We have already removed this individual's record as requested.  He has received confirmation that the record has been opted out, but that some cached versions of the page will remain visible until the cached versions update.  The record he is referring to has been removed from the live...

site, and there are no further records for his name left to be removed.  This is a confirmation that BeenVerified has instructed our data partners not to return the requested record in future People Search results on BeenVerified.Your request will be reflected in our People Search results the next time our server refreshes. In most cases this will take 24 hours to take effect and then we encourage you to check for yourself. Once you have given our servers enough time to refresh, simply log onto BeenVerified.com and type your name into People Search. In some cases, you may need to "clear your history" in your browser just in case your computer is storing and recalling information cached prior to the opt-out. We encourage you to check to make sure your record was removed and to contact us at [redacted] if you have any issues.At this time, we only provide an opt-out for our People Search service. Therefore, it is possible that your name might appear in search results for the other search services available through BeenVerified even after you opt out of People Search. Further, please be aware that we obtain and regularly update the BeenVerified People Search results with records from several different public and private databases. Although we and our data partners do our best to match these new records to the existing records in our database, there may be times when one of our data partners provides us with a new record about you that is different enough from your existing record – for example, containing different spellings, initials, combinations of information, and/or addresses – that we cannot match this new record to your existing record, and this new record may appear in our People Search results. In addition, in order to prevent fraud and protect the integrity of our opt-out process, we currently only permit you to remove one record from our People Search results through our online opt-out process. Accordingly, if you see a new record about you appear in our People Search results, please contact us at [redacted] and we will be happy to help you remove that record as well.For more information about our opt-out process, please see our Opt-Out FAQ.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved, however I do not like that BeenVerified only resolved the issue after I sent complaint to Better...

Business Bureau. I called them several times and they did not act until I filed complaint. That is not good customer service and ethical business practice.  They held up funds on my account which were unauthorized for several days and I did not have access to these funds.
Sincerely,
[redacted]

Hi [redacted],BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.As you just...

experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates.So while we cannot edit your information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. Though we can not make corrections, we do offer an opt out option to remove your record if you would prefer it to not be shown.  You can opt yourself out at any time using this link: www.[redacted]/optout. I am unable to locate a search result for your name that corresponds with the information you provided. If you have seen your name and information on BeenVerified, please provide a link to the page where you see your name and information, or a screenshot of your information as listed on BeenVerified and I will be better able to locate and remove it.I look forward to hearing from you so I may provide additional assistance. If you have any additional questions, please feel free to contact us at [redacted] or ###-###-####.

Hello [redacted],Thank you for your suggestion regarding monthly invoices.  We appreciate any feedback that could help improve our user's experiences, and may implement something like this in the future.  For now, please rest assured that your account has been cancelled, you will not be billed again, and we have refunded you all charges for the past 12 months.  Kind regards,BeenVerified Customer Care[redacted]

Hi there,I'm sorry to hear you ran into any inaccurate information in your reports.  BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources...

such as magazine subscriptions, warranty cards and utility bills.As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. Please be assured that your account was canceled and you were issued a refund of $40.71.  The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.If you have any questions, please feel free to contact us.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]I've been constantly "hit" by the Company, Been Verified for using their Facilities. I do, hereby authorize the Revdex.com of New York, full and complete access, to any, and all records held by the Card Company, [redacted], the "only trusted"  Card company used by the Social Security System for their transaction of Business. I've put in numerous complaints, against the removal of funds from my account, but those complaints were ignored, deemed unresponsive, because "I had a Contract with the Business" and they refused to make it better for me, by terminating that relationship. In one of the transactions, I was charged X amount of dollars by Check Mate. when I checked up on Check Mate, I found out that they were either, used by Been Verified, or another name used by them. I did use Been Verified in December of last year and terminated that relationship, when they gave me different and old information about my children, [redacted] and my daughter, [redacted] just means Nightingale in my language and her last name comes marriage to a Laotian man. I terminated, any and all relationships, with Been Verified in December, it is in Files. They have remembered to keep taking money from my account, but forgot to severe the relationship. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Yes, it is resolved as for my money return. But why let this company RIP-OFF and scam MANY more customers. They got my emails. I never have a problem sending emails. The 2 I sent never bounced back to me and did say they were sent.I'll be glad to forward you the actual emails. Many other customers described the exact same scheme in their REVIEWS at different review sites. They are getting away with illegal schemes....
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi There,Our records come from public data sources.  The completed opt out request removes your record from BeenVerified's site and search results.  The original third party sources still exist, but we will not return your information in BeenVerified results.  We are unable to alter or opt out the original records, as we are not their source.I hope this helps to clarify.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
As I have said repeatedly This response is not acceptable. I want a full refund for 2016. I feel like a broken record. The wording that the charge will rollover into a monthly charge is hidden in the "small Print" of your terms & conditions of your   CONTACT which is done on purpose since you know nobody will take the time to read it. It is an unethical trick which many others have fallen victim to - witness the many complaints to Revdex.com along the same lines!!! There is no rational reason you cannot refund what you stole from me in 2016. There are 12 payments of 22.86 I want returned to me. Until this is done I shall keep rejecting your replies!!! 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi there, I have also left you a voicemail just now. If you have concerns regarding information that you have seen appearing with your name on BeenVerified, to address your concerns we can remove your name from our people search results at your request.  You can do this yourself using our online opt out process, at [redacted].  Otherwise, please contact us at [redacted] with your opt out request and we will assist you as soon as possible, and email you confirmation when you have been removed. Any information that has been made available to us about a criminal or traffic record will appear with the result, in the full report.  If you do not have a BeenVerified account, you would not be able to view the full report.   If you have any additional questions or concerns, please contact customer support at [redacted] or at ###-###-####.