Alliance Business Products

Hi ***, I'm sorry to hear you had any trouble with your BeenVerified subscription Please be assured that your account is now canceled and I have refunded the three monthly renewals, totaling $68.58, as you requested You will not be billed again going forward. We state on
our sipage that all of our subscription packages are automatically renewing, until you elect to cancel Your account was not canceled until today, this is why you received the renewal charges We also include our toll-free customer service number in our billing descriptor so that you can contact us if you have any questions regarding receiving a charge from BeenVerified I apologize for any confusion or inconvenience If you have any additional questions or concerns, please feel free to contact BeenVerified Customer Care at *** or at ***. Kind regards,BeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Thank you very much

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[You still have me in google ad ** *** *** *** * *** *** *** *** ***
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*** *** ***Still show many time at google search as well as your parties I have done many opt out forms as well make several call please remove me Thank You.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[I have send you many opt out request but you still have me in google ** *** *** *** * *** *** *** *** ***
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*** ***Please remove me as soon as possible Please remove me as soon as possible also you have other companies that you used please remove me as well Thank you *** *** Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I accept their response in partI am not consenting to my information being shared for profit in any facet nor shared/sold to any partner companyI never oand should not have to opt-outThis is a violation of my privacyThank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***, I'm sorry to hear you had any difficulty with your BeenVerified account Please be assured that your account was canceled when you spoke with customer service on 5/**/2016, and were issued a refund of your most recent renewal charge of $ I have gone ahead and
refunded your initial subscription charge of $also, so you have been refunded for both subscription charges you received We offer paid upfront subscriptions and we also offer a $5-day trial to run unlimited background reportsYou are required to check a box acknowledging that after the end of the trial you will continue into a paid monthly subscription, unless you contact us to cancel We also provide our toll-free number and email address on the sipage Our hope is that you will enjoy the service during the trial and wish to continue your access to run unlimited reports However, if you find while trying out the service that you don't wish to continue with a paid subscription, you can always call or email us to cancel at anytime, and you will not be billed again If you cancel before the end of your trial, you will not be billed for the subscription We provide our support email address and toll-free number in many places on our site, and also have a link to Contact Us at the bottom of every page of the site In addition, we include our toll-free number in our billing descriptor, so if you have any questions regarding receiving a BeenVerified charge, you can contact us right away for assistance Your account is canceled, the subscription charges you received have been refunded and you will not be billed again If you have any additional questions or concerns, please do not hesitate to contact us at *** or ###-###-####. Kind regards,BeenVerified Customer Care

I'm sorry to hear this was the customer's experience with our service The customer's account was canceled and the $monthly subscription purchase has been refundedBeenVerified is an easy-to-access collection of public record informationPublic records are collected through official
government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills We will always show all of the information that has been made available to us. Education records and professional info is included, whenever that data is available to us Sometimes there is more data available for one individual than another Your ability to locate certain information for specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides We are constantly updating and expanding our database to provide the most accurate and current information we possibly can We offer a feature called Monitoring that a customer can activate on up to ten reports they have run Once Monitoring is activated on a report, the customer will receive email notification whenever anything changes in the report and new information is received Please note that BeenVerified is not a consumer reporting agency, as defined in the Fair Credit Reporting Act It is outside of of our Terms of Service to use BeenVerified for any FCRA related purpose, such as employment background checks. If the customer has any additional questions or concerns, they can contact BeenVerified Customer Care at ###-###-#### or at ***. Kind regards,BeenVerified Customer Care***###-###-####

Hi ***, I have also left you a voicemail regarding your request, and emailed you I see where you contacted us regarding opting out of BeenVerified's people search results We initially provided you with a link to our online process, but I see where you reported that you were
having trouble with that process I see that we emailed you confirmation that your name was opted out of BeenVerified's people search results I am no longer able to locate a search result in BeenVerified's people search results that corresponds with the information you provided.If you are still seeing your information, please contact us at [email protected] with additional information so we can provide further assistance You can also reach me directly at ###-###-####, if you have any further questions or concerns. Kind regards,CarlaBeenVerified Customer Care###-###-####***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI never made any request to use their business and found out that they and similar businesses do this to people all the timeThey get ahold of our Card numbers and "sell" us their products without our approvalOr they access our numbers, from our Cards and use them that wayI thank you all for helping my wife and I thoughI appreciate the help very much
Sincerely,
*** ***

Hi ***, I sincerely apologize for any trouble you had with your BeenVerified account Please be assured that the account was canceled and I have refunded the $subscription charge you received on 5/**/ This refund was processed immediately on our end, however it may take a
few business days to be reflected on your statement. You originally created this account on 11/*/with a $monthly subscription to unlimited reports The account was not canceled, so you were renewed on 12/*/ We were unable to process the renewal charge for January, so the account was stopped The account was logged into and reactivated on 5/**/with a 5-day $trial Your trial ended on 5/** and the account was not canceled, so you were billed for the $monthly subscription I have refunded all subscription charges you received on this account, a total of $ I have closed the account so no further billing is possible. Kind regards,BeenVerified Customer Care

Hi there,I apologize if there was any misunderstanding regarding how our site may and may not be used We state on our site that BeenVerified is not a consumer reporting agency, and therefore may not be used for any FCRA (Fair Credit Reporting Act) related purposes, such as hiring or tenant
screening, for example According to our Terms of Service BeenVerified may not be used for any FCRA related purpose Customers signing up with BeenVerified are required to check a box agreeing to our Terms of Service We do not suggest BeenVerified for hiring or tenant screening in any of our marketing or advertising as these use cases fall outside of our Terms of Service It is ok to use BeenVerified as an individual to look up a potential date, or roommate, or locate a long lost friend or family member, for exampleHowever you may not use BeenVerified to determine someone's eligibility for credit, employment etc For more information about how BeenVerified can and cannot be used, please see our Do's and Dont's at: *** You can view our Terms of Service at: *** Please be assured your account was canceled and we refunded your subscription purchase You will not be billed going forwardIf you have any additional questions or concerns, please feel free to contact us at ###-###-#### or at ***.Kind regards,BeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Y I called the company theyfound the account under my name*** ***, and my address They had a fraud email amd number on the accountThe charge pf has been charged for over a year they statedThey were unwilling to refund the full yearPlease work in this or give me a direct number to contact you not the number
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***,BeenVerified makes it clear on the signup page that our service is a recurring subscription which will be automatically billed until cancelled It is not necessary to go into the TOS in order to see this notice There is a checkbox that must be checked indicating that you have read and agree to our terms of service, and agree to the billing terms in order to create an account It is not possible to create an account without checking this box.I have attached a screenshot of the subscription page so that you can see that by creating an account you agree to our Terms of Service, Member Agreement, and that you will be billed monthly until you contact us to cancel We also include both our toll free number and email address to contact us for support and billing questions in this section.As previously stated, we have refunded all charges from as a courtesy, but are unable to offer any refunds for older transactions Your account has been permanently closed, and you will not be billed again.If you have any further questions please let us know at *** or ###-###-####

Hi ***, I'm sorry to hear you had any trouble with your account I see that you signed up on 5/**/for the $monthly subscription to run unlimited background reports We state on the sign up page that all of our subscription packages automatically renew until you
elect to cancelYour account was billed for the $renewal on 6/**/ Later that same day, you called and spoke with customer service, when we reviewed your account and billing history with you, canceled the account at your request, and let you know you still had access for the remainder of your paid time, but would not be billed again moving forward It does not appear you requested a refund of the June charge at that time Please be assured that I have now refunded the June $charge Your account remains canceled and you will not be billed again The refund was processed immediately on our end, and should be reflected on your statement within a few business days.If you have any additional questions or concerns, please do not hesitate to contact us at ###-###-#### or at *** Kind regards,BeenVerified Customer Care

Hi there, I'm very sorry to hear you had any difficulty contacting us regarding your account Please be assured the account is now canceled and we have refunded all renewal charges you received for the account, totaling $ This refund was processed immediately on our end,
however it may take a few business days for this to be reflected on your statement You will not be billed again. It would be helpful to know what steps you took to try to contact us to cancel We do not show a record of receiving any emails from your email address and your account does not show a record of you speaking with customer service, or canceling through our auto-cancel system by phone Please feel free to contact BeenVerified Customer Care at *** or at ***. Kind regards,BeenVerified Customer Care

Hi ***,I'm sorry to hear this was your experience with the site I have canceled your account and refunded your $subscription purchase You should receive an email confirming the cancellation and refund We offer a free search of names, to return introductory information
(age, aliases, cities and states where they have resided, possible relatives) to help you confirm that we have the person you are trying to find, in our database In order to generate a full background report which pulls in proprietary data sets, a purchase is required, as there are costs associated with us accessing and providing the premium data.The Criminal Records section of the background report may include criminal records from county courts, department of corrections, Administration of the Courts, and other state legal agenciesThe types of offenses can include felonies, misdemeanors, and even traffic incidents in some casesPositive or matches in criminal searches may not provide confirmation of an individual's criminal background. While we put every effort into making our data as accurate as possible, we are dependent upon the criminal data made digitally available to us by the courts There are some counties that make more criminal data digitally available to us than others (some include cases that date farther back, some counties provide arrests while others may only provide felony convictions), and there are still some counties that do not yet make their criminal data digitally available to us You can click the View Coverage area button from the criminal page, to view our sources for each state. Please also know that we are constantly working to expand and improve our database, to provide you with the most current, accurate information we can.If you have any additional questions, please feel free to contact us.Kind regards,BeenVerified Customer Care###-###-####***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
This is the same message they sent when I originally requested the record be removed a week agoAs of this message, the record is still active and is still showing in search results.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here] I am under no obligation to provide additional identification or opt out of a web site I never signed on toIf *** refuses to remove my personal information from their site, I will take the matter up with the Federal Trade Commission and file a complaint against them
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***