Alliance Business Products

Hi there,No subscription or signup is required in order to remove your information from BeenVerified.  We take your privacy concerns seriously, which is why we offer a self opt out tool to remove your record.  Please use the link below to opt your name out of BeenVerified's people...

search results:[redacted]To get started, click the link and use the search to locate and select your record.  You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out and will instruct our data partners not to return the record in future People Search results. Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases.  Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out – such as different spellings, initials, combinations of information, and/or addresses – that it is not possible to conclusively opt out that new record.  Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well.  For more detailed information about the opt-out process, please visit our Opt-Out FAQ: [redacted] or reply to this email.

Hi [redacted],The information in BeenVerified's reports is aggregated from public records and publicly available information.  This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many...

sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.  This is a confirmation that BeenVerified has instructed our data partners not to return the requested record in future People Search results on BeenVerified.Your request will be reflected in our People Search results the next time our server refreshes. In most cases this will take 24 hours to take effect and then we encourage you to check for yourself. Once you have given our servers enough time to refresh, simply log onto [redacted] and type your name into People Search. In some cases, you may need to "clear your history" in your browser just in case your computer is storing and recalling information cached prior to the opt-out. We encourage you to check to make sure your record was removed and to contact us at [redacted] if you have any issues.At this time, we only provide an opt-out for our People Search service. Therefore, it is possible that your name might appear in search results for the other search services available through BeenVerified even after you opt out of People Search. Further, please be aware that we obtain and regularly update the BeenVerified People Search results with records from several different public and private databases. Although we and our data partners do our best to match these new records to the existing records in our database, there may be times when one of our data partners provides us with a new record about you that is different enough from your existing record – for example, containing different spellings, initials, combinations of information, and/or addresses – that we cannot match this new record to your existing record, and this new record may appear in our People Search results. In addition, in order to prevent fraud and protect the integrity of our opt-out process, we currently only permit you to remove one record from our People Search results through our online opt-out process. Accordingly, if you see a new record about you appear in our People Search results, please contact us at [redacted] and we will be happy to help you remove that record as well.

Hi [redacted],We offer monthly, three month and six month subscription packages.  You selected our three month subscription package, which is billed in a lump sum every three months.  This plan charges a reduced monthly rate of $14.86 per month instead of $22.86 per month, however it is billed...

entirely up front for the three month period.  This is explained during signup, and you need to check a box that says you understand this billing schedule to create your account.  All of our subscriptions automatically renew until you elect to cancel.  With all of our plans, once you cancel you will not be billed for the subscription going forward, but you still have access to run reports for the remainder of your paid time.  I'm also sorry to hear you ran into any inaccurate or incomplete information in your reports.  BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run.  Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.  If you have any additional questions, please feel free to contact us.Kind regards,BeenVerified Customer Care[redacted]
[redacted]
[redacted]

Hi [redacted],  I'm sorry to hear this was your experience with our service.  I see that you spoke with customer service on 1/**/2017, and your account is now canceled.  You did not request a refund of any subscription charges during your call with customer service.  However...

your account is canceled and you will not be billed going forward, and you should have received an email confirming the cancellation for your records. We state on our sign up page that when you sign up for the trial, after the trial period the account rolls over to a monthly subscription, and that our subscriptions automatically renew until you elect to cancel.  We let you know on the sign up page that you can cancel at any time by calling us at ###-###-#### or at [redacted].  We also include our toll-free number in our billing descriptor so if you have any questions about receiving a charge from us, you can contact us right away for assistance. It appears you have disputed our charges with your bank.  This locks us out of further transactions.  You would need to follow up with your bank regarding the resolution of the dispute and the return of any funds to your account.  Please be assured that the BeenVerified account is canceled and closed and no further billing is possible.  If you have any additional questions or concerns, please feel free to contact us. Kind regards,BeenVerified Customer Care###-###-####[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi [redacted],I'm sorry to hear you had any trouble with our service.  It looks like you spoke with customer service recently on October [redacted] and we canceled your account and refunded all renewal charges you received, totaling$114.30. The refund was processed immediately on our end, but may have...

taken a few business days to be reflected on your statement.You signed up with BeenVerified on 4/*/2015 with a $22.86 monthly subscription.  We do let you know on the sign up page that the subscription is automatically renewed until you elect to cancel, which is why you received renewal charges.  I apologize if there was any misunderstanding.  Please be assured your account is now canceled and all renewal charges have been refunded, so you were only charged your initial subscription purchase of $22.86.  You will not be billed again.  If you have any further questions or concerns, please feel free to contact BeenVerified Customer Care at [redacted] or at ###-###-####.Kind regards,BeenVerified Customer Care

Hi [redacted],I was able to locate the record for your name and have processed a removal for this record.  This is a confirmation that BeenVerified has instructed our data partners not to return the requested record in future People Search results on BeenVerified.Your request will be reflected in our People Search results the next time our server refreshes. In most cases this will take 24 hours to take effect and then we encourage you to check for yourself. Once you have given our servers enough time to refresh, simply log onto [redacted] and type your name into People Search. In some cases, you may need to "clear your history" in your browser just in case your computer is storing and recalling information cached prior to the opt-out. We encourage you to check to make sure your record was removed and to contact us at [redacted] if you have any issues.At this time, we only provide an opt-out for our People Search service. Therefore, it is possible that your name might appear in search results for the other search services available through BeenVerified even after you opt out of People Search. Further, please be aware that we obtain and regularly update the BeenVerified People Search results with records from several different public and private databases. Although we and our data partners do our best to match these new records to the existing records in our database, there may be times when one of our data partners provides us with a new record about you that is different enough from your existing record – for example, containing different spellings, initials, combinations of information, and/or addresses – that we cannot match this new record to your existing record, and this new record may appear in our People Search results. In addition, in order to prevent fraud and protect the integrity of our opt-out process, we currently only permit you to remove one record from our People Search results through our online opt-out process. Accordingly, if you see a new record about you appear in our People Search results, please contact us at [redacted] and we will be happy to help you remove that record as well.For more information about our opt-out process, please see our Opt-Out FAQ.

Hi there,I'm sorry to hear you ran into any inaccurate information in your reports.  BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as...

magazine subscriptions, warranty cards and utility bills.  We are unable to provide a specific source for the information in a given record.As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates.So while we cannot edit your information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. If you want to remove your record entirely, we can absolutely assist you with that.  In order to do so, please give us a call at ###-###-#### or email us at [redacted] and we will help you with opting out the record.If you have any additional questions, please feel free to contact us.

Hi [redacted], I sincerely apologize but we are unable to locate an account under your name or email address, [redacted].If you have received a charge from BeenVerified, could you please confirm just the last four and type of card that was charged, your billing zip code, and the exact...

dates and amount you were charged?  What is the exact description that appears next to the charge?I will use this information in order to attempt to locate the unauthorized charges and reverse them for you.If you would prefer, please feel free to call us at our toll-free number ###-###-####, so we can work with you to locate the account and provide further assistance.

Hi [redacted], Please be assured that your account was canceled per your previous contact through the Revdex.com on 9/**/17 and you were issued a refund of $25.47 at that time. The refund was processed immediately on our end, however please note that it may have taken a few days for the refund to be...

reflected on your bank statement. If you have any questions, please feel free to contact us at [redacted] or ###-###-####.

Hi [redacted], I am sorry for your loss.Please be assured that your account was canceled when you spoke with customer support on 1/**/2017, and a refund of $137.16 was processed.  On 1/**/2017, we processed an additional refund of $114.30, as you requested.  You have now been refunded for...

all renewal charges you received, dating back to and including March 2016.I am sorry to hear if there was any misunderstanding regarding the account you created.  We do state on our sign up page that all of our subscriptions are renewed until you cancel, and how to cancel.  In addition, we include our contact information in our billing descriptor, so that if you have any questions regarding why you are receiving a charge from BeenVerified, you can contact us right away for additional information.  Your account is canceled, all renewal charges have been refunded, and you will not be billed going forward.  If there is anything further we can do to address your concerns, please let us know. Kind regards,BeenVerified Customer Care###-###-####[redacted]

Hi [redacted],I apologize for any problems you have had with your account. All BeenVerified accounts are recurring subscriptions which continue until cancelled.  We do not offer any single use options.  Please note that we state on our sign up page that our subscriptions will automatically renew...

until you elect to cancel. We also include our toll free number in our billing descriptor, so that if you have any questions about receiving a charge from BeenVerified, you can contact us right away for assistance.Please be assured that your account was canceled and you were issued a refund of all charges in 2017, totaling $205.74.  We have already sent you the ARN numbers for the refund transactions so that you can confirm them with your bank.We are unable to refund transactions from 2016 or earlier transactions.Your account is canceled and closed and you will not be billed further.If you have any questions, please feel free to contact us.

Hi [redacted], I have also left you a voicemail just now, at the phone number you provided.  Please feel free to call me directly at the number provided in the voicemail, at your earliest convenience, so we can review what happened with your search and attempt to sign-up.  It is free to...

search a name, to return basic introductory information, such as possible relatives, age, cities and states where the person has lived.  This helps the customer confirm that we have the person you are trying to find in our database, before you sign-up.  In order to view the full report on a person, it is necessary to sign-up for an account and a credit card or [redacted] is required.No accounts have been created under your name or email address.  I'm also unable to locate any sign-up attempts associated with the email address you provided, or any charges, so it does not appear that you should have received a charge from BeenVerified.  If you have received a charge, could you please confirm the exact date and amount of the charge, and the description that appears next to the charge?I look forward to hearing from you so we can take care of this for you as soon as possible.Kind regards,CarlaBeenVerified Customer Care

Revdex.com: I have never received any charges from this company until now. I seriously feel they are grasping at straws, with no feasible explanation as to why I was charged this month. However, the $25.47 has been returned to my account and my bank has closed my old card, so that I am assured in knowing they cannot make any more bogus or unwanted charges to my account. There has been no refund of $255, so you might want to inquire as to why they are lying to you. Thank you
I have reviewed the response made by the business in reference to complaint ID [redacted].
Sincerely,
[redacted]

Hi, We take your privacy concerns seriously.  I see that we received a separate opt-out request by email sent directly to [redacted], for the removal of [redacted], Carrollton, TX.  This listing has been removed and we have emailed confirmation that the opt out was...

completed.I was unable to locate a listing for [redacted] or [redacted] [redacted] in BeenVerified's people search results.  I have emailed you directly at the email address provided in your complaint, asking if you can please clarify the full name, cities and states and age you see these individuals listed with, so we can assist you with opting them out of BeenVerified's people search results. I tried the phone number provided in this complaint, but received a message that the number had been disconnected.Please note that BeenVerified provides an easy online opt out process.  These individuals may also use the link below to opt their names out of BeenVerified's people search results:[redacted]To get started, click the link and use the search to locate and select your record.  You will then receive an email asking you to click to verify your request. After you verify, we will send you an email confirming that the record you selected has been opted out and will instruct our data partners not to return the record in future People Search results.Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases.  Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out – such as different spellings, initials, combinations of information, and/or addresses – that it is not possible to conclusively opt out that new record.  Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well.  For more detailed information about the opt-out process, please visit our Opt-Out FAQ: [redacted].  If you have any additional questions, please contact us at [redacted] or at ###-###-####.  We look forward to hearing from you so we may address your concerns.  Kind regards,BeenVerified Customer Care      Further, please be aware that we obtain and regularly update the BeenVerified people search results from various public and private databases.  Although we and our data partners do our best to suppress the records that you opt out from appearing in our people search results, there may be times when our data partners provide us with new data about you that is different enough from the data you previously opted out – such as different spellings, initials, combinations of information, and/or addresses – that it is not possible to conclusively opt out that new record.  Accordingly, if you have previously opted out and see a new record about you appear in our people search results, please contact us with this opt-out request and we will remove this record as well.  For more detailed information about the opt-out process, please visit our Opt-Out FAQ: [redacted],

Hi [redacted], I apologize for any trouble you had with your account.  I was able to locate an account for you, created in December 2015, with a $22.86 monthly subscription.  We state on our sign up page that all of our subscription packages are automatically renewed until you elect to...

cancel, and that you may cancel by emailing or calling customer support.  It is not possible to cancel online through the website.  Your account does not show a record of being viewed by customer service previously, so your account was not canceled.  Please be assured that your account is now canceled and I have refunded the charges for April 2016 through September 2016, totaling $137.16 as you requested.  You will not be billed again.If you have any additional questions or concerns, please do not hesitate to contact us at ###-###-#### or at [redacted].   Kind regards,CarlaBeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]The response of the business is a lie, plain and simple. They have my personal information (search their site for my name).Moreover, I do not have to "opt out" of theft of personal information.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

My only question Is where (City or State) this information has received from, so that I can contact them, this is information that was posted regarding me appears that I have a Criminal records or outstanding tickets that I am not aware of, if it was posted by this Company, they should be liable to let me know where they obtained this information.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]