Alliance Business Products

Hi ***,The Criminal Records section of the background report may include criminal records from county courts, department of corrections, Administration of the Courts, and other state legal agenciesThe types of offenses can include felonies, misdemeanors, and even traffic incidents in some
casesPositive or matches in criminal searches may not provide confirmation of an individual's criminal backgroundIt is important to use caution whenever reviewing this kind of information.While we put every effort into making our data as accurate as possible, we are dependent upon the criminal data made digitally available to us by the courts There are some counties that make more criminal data digitally available to us than others (some include cases that date farther back, some counties provide arrests while others may only provide felony convictions), and there are still some counties that do not yet make their criminal data digitally available to us Our Court Runner service sends a researcher to the county court selected to search for records that are not available in our standard People Search results A Court Runner request to county criminal court will return felony and misdemeanor convictions dated within the past seven years This will not return arrest records Please note that our Court Runner service does not return any kind of civil cases The searches are only run at criminal court Reviewing your results, our Court Runner returned information in both countiesYour requests are already complete, cannot be canceled, and you have received the results of the service that you paid for, therefore I cannot refund this purchasePlease note that we state clearly on the Court Runner screen that this is a premium service, and that there are additional costsThe costs associated with your requests are clearly displayed, and we require you to check a box agreeing that you will be billed that amount immediately and understand that Court Runner purchases are non-refundable.If you have any additional questions, please feel free to contact us at *** or ###-###-####

Hi there,Your information has been removed from BeenVerified. The previous response was a confirmation of the removal

Revdex.com:Surprisingly, I got a response from the company BeenVerified.com and they have removed the charges Note the charges should have not been made in the first place
I have reviewed the response made by the business in reference to complaint ID ***, and find that
this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi ***,Please be assured your account was canceled and all charges have been refunded to you, the $and the $trial purchase The refund was processed immediately on our end, and should be reflected on your statement within a few business days I apologize for any
difficulty you had with your account I have searched our system and our email spam folder just incase, and we did not receive any emails from the email address on your account This is why we did not receive your cancellation request However as soon as I saw your message online regarding your experience with our site, your account was canceled and refunded.If you have any additional questions or concerns, please feel free to contact us at ###-###-#### or at [email protected] Kind regards,BeenVerified Customer Care

Hi ***,I'm sorry to hear that this was your experience with BeenVerified We do not offer any free trials, and though we do have a $five day trial, your account was created as a monthly subscription During the signup process we make it clear that all accounts are automatically
recurring subscriptions that continue until cancelled It is not possible to create an account without agreeing to this policy I apologize for any problems you have had with your account Please be assured that your account was canceled and you were issued a refund of $ The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.If you have any questions, please feel free to contact us.Kind regards,BeenVerified Customer Care***
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Hi ***, I have sent you an email just now to follow up I have canceled and refunded the only account that appears to correspond with some of the information you have provided, as this account has not been used since the first month it was created You should not continue to see charges from BeenVerified You should also see three refunds of $within the next few business days If you should continue to receive additional charges from BeenVerified, or you do not see our refunds within the next few business days, please let us know You can reach us at ###-###-#### or at ***. Best,CarlaBeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved as well as can be expected
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I appreciate my information being removedI would also like to see this business cease publishing people's personal data without their consentOnce I see a revised advertising policy, I will agree to the businesses response
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi ***,I have also left you a voicemail and sent you an email regarding this matter I see where you spoke with customer service earlier in December, and they sent a support ticket to try and locate the account you were billed for We emailed you in response on 12/* letting you know
that we had not been able to locate an account that corresponded with your information and asked that you please get in touch with us so we could work with you to locate the charge. I am still unable to locate an account that corresponds with your information, so I have not been able to locate the account for which you are being billed recently There is only one account under your name, and that account was canceled and refunded back in August of Please contact us at your earliest convenience, so we may work with you to locate the transaction and the account Please feel free to call me directly at the number I provided in my voicemail and email, or reply to my email I look forward to hearing from you so we can resolve this for you as soon as possible Kind regards,BeenVerified Customer Care###-###-####***

Hi there,We have already removed this record. There is nothing further to remove. I have sent in screenshots showing that the record is not available on the live siteI am attaching a new screenshot today showing that we have no results available for *** ***. This individual is seeing a cached or stored version of his search results from before the completion of his opt out request. *** ***'s information is not available on the live version of the BeenVerified site. This user has created an opt out account, and if he is viewing his record while logged in to that account, it will always still appear for him and only him, because the purpose of an opt out account is to display and keep a record of the information you have successfully opted out. Kind regards,BeenVerified Customer Care***
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Hi ***,I apologize for any problems you have had with your account BeenVerified accounts are automatically renewing subscriptions that continue until cancelled We notify you of this during the signup process, and you must agree to these terms by checking a box acknowledging that you
understand that you will be billed until you cancel in order to create an account We also include our company name and toll free number in the billing descriptor of each charge on your credit card statement so that it is easy to contact us to cancel Please be assured that your account was canceled and you were issued a refund of $ We are unable to offer any further refunds on your account, as the remaining charges are over months old The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.If you have any questions, please feel free to contact us.Kind regards,BeenVerified Customer Care***
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Hi ***, I sincerely apologize for any difficulties you had with the BeenVerified account I have located the account for which you were charged A BeenVerified account was created on 2/**/2014, with a 6-month subscription for $59.62, with access to run unlimited background reports
Please note that we do let you know on the sign up page that all of our subscriptions are automatically renewing until you elect to cancel We include our toll-free number in our billing descriptor so that you can contact us if you have any questions regarding a charge you have received. I see that you spoke with customer service and based on your name we were able to locate an account Please be assured that we will be reviewing this call with the agent and her supervisor to see what could have been done differently to address your concerns more quickly and resolve the matter for you over the phone The agent wanted to be sure that she had located the appropriate account for you, and was looking for information on the account to be confirmed, so that the appropriate account was canceled For security reasons, we do not read account information such as emails etc to the customer over the phone I sincerely apologize for any misunderstanding or inconvenience. Please be assured that the account was canceled and I have refunded the two most recent renewal charges you received, totaling $ You should see this reflected on your statement within a few business daysThe account is closed and will not be billed again. If you have any additional questions or concerns, please do not hesitate to contact us at ###-###-#### or at ***. Kind regards,BeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
No I do notWhat is the problem with not disclosing where the information came from (city and court), which is deceiving and slandering
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear *** ***, I have just left a voicemail at the phone number you provided, with my direct line Please call me at your earliest convenience so I can work with you to locate the account I am typically available Monday through Friday 10:30am - 6:30pm eastern time Otherwise, please feel free to reach customer support at ###-###-#### Monday through Friday 8am - 10pm and weekends 10am -8pm, eastern We have emailed you from *** We cannot locate an account under your name or email address or zip code We look forward to hearing from you via phone or email, so we can work with you to locate and cancel the account.Kind regards,CarlaBeenVerified Customer Care###-###-####***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
I appreciate their canceling the chargesHowever, I believe that their advertising practices are deceptive and should be modifiedWould appreciate Revdex.com review of this

Hi ***, I'm very sorry to hear you had any trouble with your account I do not see that we received any emails from you, or phone calls, so I apologize that we did not receive your cancellation request Please be assured your account is now canceled and we have refunded the
$subscription charge you received The account is canceled and you will not be billed again. If you have any additional questions or if there is anything else we can assist you with, please don't hesitate to contact BeenVerified Customer Care at ###-###-#### or at ***. Kind regards,CarlaBeenVerified Customer Care

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved Thank you very much for your help
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** *** ***
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*** *** *** *** * *** *** *** *** *** *** *** *** * ***I just noted this replyThe response from the company IS NOT sufficient. I have said that they have INCORRECT data and they have refused to remove this potentially damning informationI want my data REMOVED at best and marked with a prominent “IN DISPUTE” legendAdditionally, they did NOT provide what I demanded, e.g., a way to contest data as incorrectI am sure someone has stolen part of my identity and they REFUSE to cooperate in my attempt to file a police report on this.*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***