Allstate Insurance

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am in the process of securing a contractor, and will move forward with having the roof replaced as urgently as possibleI would like to express my gratitude to everyone involved in resolving this matter Sincerely, [redacted]

I need to know what the turnaround time is thisI am out a Laptop, phones, and some jewelry, that I need to get replaced Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Complaint: I am rejecting this response because:My concerns have not been resolved I am awaiting a resolution to my concerns Sincerely, Esi [redacted]

Thank you for contacting our office regarding Ms. [redacted] concerns. Upon further review, it has been determined that the Tennessee Department of Insurance is actively investigating this same issue. The file number for this investigation is ***. We respectfully request... that Ms. [redacted] contact the Tennessee Department of Insurance with any questions she might still have. It is our ultimate hope that Ms. [redacted] finds the pending resolution reached by the state to be a satisfactory one. Allstate Vehicle and Property Insurance Company strives to provide high quality insurance coverage and an outstanding customer experience. We sincerely apologize for any frustration or inconvenience that this situation might have caused Ms. ***. Thank you for taking the time to contact our office regarding this situation. Please let us know if you have any additional questions about the information contained above.

In response to the complaint filed against Good Mowin Inc. on 9/9/14, we have been in constant contact with our customer in regards to this matter. We are in the process of coming to resolution that will satisfy both parties. Any issues that may arise are addressed in a timely manner and are... discussed thoroughly with our customers. We always strive to deliver a high level of customer service and professionalism at all times. We are confident this matter will be resolved shortly. Please forward all questions to our office Monday-Friday during normal business hours. [redacted]

Thank you for contacting our office regarding Mr [redacted] ’s concerns Upon further review, it has been determined that the New Jersey Department of Insurance has completed an investigation on this same issue The file number for this investigation is [redacted] We respectfully request that Mr [redacted] contact the New Jersey Department of Insurance with any questions he might still have It is our ultimate hope that Mr [redacted] finds the resolution reached by the state to be a satisfactory one Allstate strives to provide high quality insurance coverage and an outstanding customer experience We sincerely apologize for any frustration or inconvenience that this situation might have caused Mr [redacted] Thank you for taking the time to contact our office regarding this situation Please let us know if you have any additional questions about the information contained above

Thank you for contacting our office regarding Mr [redacted] concerns Upon further review, it has been determined that the Massachusetts Department of Insurance is actively investigating this same issueThe file number for this investigation is [redacted] We respectfully request that Mr [redacted] contact the Massachusetts Department of Insurance with any questions he might still have It is our ultimate hope that Mr [redacted] finds the pending resolution reached by the state to be a satisfactory one Allstate Vehicle & Property Insurance Company strives to provide high quality insurance coverage and an outstanding customer experience We sincerely apologize for any frustration or inconvenience that this situation might have caused Mr [redacted] Thank you for taking the time to contact our office regarding this situation Please let us know if you have any additional questions about the information contained above

Thank you for contacting our office regarding Mr [redacted] concerns Upon further review, it has been determined that the [redacted] is actively investigating this same issue The file number for this investigation is [redacted] We respectfully request that Mr [redacted] contact the [redacted] with any questions he might still have It is our ultimate hope that Mr [redacted] finds the pending resolution reached by the state to be a satisfactory one Allstate Insurance Company strives to provide high quality insurance coverage and an outstanding customer experience We sincerely apologize for any frustration or inconvenience that this situation might have caused Mr*** Thank you for taking the time to contact our office regarding this situation Please let us know if you have any additional questions about the information contained above

Thank you for contacting our office regarding Mr [redacted] ***’s concerns Upon further review, it has been determined that the California Department of Insurance has completed an investigation on this same issue The file number for this investigation is RUS- [redacted] We respectfully request that Mr [redacted] contact the California Department of Insurance with any questions he might still have It is our ultimate hope that Mr [redacted] finds the resolution reached by the state to be a satisfactory one Allstate strives to provide high quality insurance coverage and an outstanding customer experience We sincerely apologize for any frustration or inconvenience that this situation might have caused Mr*** Thank you for taking the time to contact our office regarding this situation Please let us know if you have any additional questions about the information contained above

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/05/18) */ Thank you for forwarding Ms [redacted] 's concern to our officeCustomer concerns are important to us and we appreciate the opportunity to address themDue to privacy concerns, we are unable to post a specific reply here for public view, although we have sent a letter to the customer on May 18, in an attempt to address any issuesWe sincerely apologize for any inconvenience or frustration she may have experienced in this matter

Complaint: [redacted] I am rejecting this response because: Department of Insurance and Financial Services is reviewing the matter(Consumer Services File Number: [redacted] -001) They might take to weeks plus they allow another days for the business to respondI was hoping to have this cleared up before fall Sincerely, [redacted]

We are not in network with [redacted] and we do not tell our patients that we areIts the patient's responsibility to know which offices are in their networkAlthough we are not in network, we do see patients with ***No we are not running a scam, we try our best to get paid for our servicesWhy would we run a scam to not get paidWe did send an insurance claim for One extraction was the other one was impacted so it was We also did heliplugs at each we do not bill those to insurance because they do not pay for thoseSo plus for the heliplugs is The patient paid and that makes the balance

Thank you for forwarding Mr [redacted] concern to our office Customer concerns are important to us and we appreciate the opportunity to address them Due to privacy concerns, we are unable to post a specific reply here for public view, although we have sent a letter to the customer on 6/6/in an attempt to address any issues We sincerely apologize for any inconvenience or frustration he may have experienced in this matter

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] The reason is that Allstates has advoid to bring complete closeure to this sitaution, by sending me to Louisiana Deptof Insurance and Louisiana Dept of Insurance is sending me to themThis is sad, and with this un professioanlism that I am experiencing, who citizen should have to go through this

Thank you for forwarding *** *** concern to our office. Customer concerns are important to us and we appreciate the opportunity to address them. Due to privacy concerns, we are unable to post a specific reply here for public view, although we have spoken with the customer via
e-mail and were able to resolve her concerns. We sincerely apologize for any inconvenience or frustration she may have experienced in this matter

Thank you for contacting our office regarding Ms*** *** concernsUpon further review, it has been determined that the Texas Department of Insurance has completed an investigation on this same issueOur records indicate that we provided a formal response to the state on 8/7/to clarify
our position regarding her concerns. The file number for this investigation is ***We respectfully request that Ms*** contact the Texas Department of Insurance at 5*** with any questions she might still have. It is our ultimate hope that Ms., *** finds the resolution reached by the state to be a satisfactory one. (Allstate Indemnity Company strives to provide high quality insurance coverage and an outstanding customer experience. We sincerely apologize for any frustration or inconvenience that this situation might have caused Ms*** Thank you for taking the time to contact our office regarding this situation. Please let us know if you have any additional questions about the information contained above

The coverage investigation is complete on the above referenced claimRental Reimbursement coverage will be afforded for the date of lossContact has been made with the insured, she understands coverage should be available within 24-hours

We appreciate the opportunity to review our claim handling. Customer experiences is always of the utmost importance for us. We will review the situation and contact with Mrs*** directly to address her concerns

We appreciate the opportunity to review our claim handling. Customer experience is always a great concern for us. Mr*** has been contacted and his claim has been settled