American Airlines

Complaint: ***
I am
rejecting this response because they have not resolved my requestI asked for more compensation due to the grave inconvenience of having to miss Thanksgiving with my family, and they would not provide itI think a more fair response would be to refund half of my plane ticket, since the airline did not do everything they could to get me home in time
Regards,
*** ***

Complaint: ***
I am rejecting this response because: I NEVER GOT MY BOOK BACK, NOR DID I GET ANY REMITTANCE FOR IT!
Regards,
*** ***

Complaint: ***
I am rejecting this response because:This airline company couldn't care less about there company??
Regards,
*** ***

Passenger has been contacted under case number ***
on April 9, See attached

Complaint: ***
I am
rejecting this response because: American Airlines wants me to accept the fact that they did nothing to make up for the fact that even though I am a Million-Miler and Priority customer of theirs, they ruined our vacation because they cancelled our flights over two days and then we couldn't go at all We had expenses that we had to cover I had to fight to even get my money back from American AirlinesI spent hours on the phone trying to reschedule our flight over two days So I will never accept the fact that they did nothing to make up for the fact that they overbook their planes and they were not able to get us on our vacation So Revdex.com needs to mark this as an unresolved complaint in my opinion for American Airlines, unless American Airlines does something to make up for these problems They have done absolutely nothing to make up for our lost vacation and all of the problems, and yet they want me to accept that as a resolution - not going to happen
Regards,
*** *** ***

Passenger has been contacted under case number *** on February 19, See attached

Complaint: ***
I am rejecting this response because:I did not receive anything from American airline and they have NOT solved the problem and they have NOT addressed the issue They did nothing and I did not receive any correspondanc from them
Regards,
*** ***

Passenger was contacted under case #*** on April 23, 2018. Please see attached

Complaint* ***
I am rejecting this response because:I consider a fair resolution if US Airways could exchange the $in gift cards I currently hold (the ones I was told I could use toward US
Airways Vacations and booked trip, then trip was cancelled because of poor customer service knowledge) for one of the following:A free round trip ticket anywhereRefund me $cash in exchange for these gift cards as they are virtually worthless to me at this point in time.Thank you,***

Complaint: ***
I am rejecting this response because:
It is clear that American Airlines doesn't care about their customers because the have not tried to remburse myself for the unnecessary hotel
costs endured the night prior to the flight. Therefore, I am rejecting their feeble attempt for an appology. They have offered only words without anything more
Regards,
*** ***

Complaint: ***
I am rejecting this response because: The airline has offered no form of compensation for their errors in their service and quality, as well as "conveniently" not recalling the incident that has upset my wife.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:
The answer does not satisfy the Customer. I never got any mail concerning the ticket that was purchased. This has been going on too long for a Customer to get rembersed
Regards,
*** ***

Passenger was contacted under case # *** and apology issued

Passenger has been contacted under *** *** and resolution has been explained

Passenger has been contacted under case number *** and more information has been requested

Complaint: ***
I am
rejecting this response because: We completely lost our vacation because of multiple-day delays of our American Airlines flight American Airlines did nothing to help compensate us for thatAmerican Airlines overfills their flights and then have no emergency plan in place if anything goes wrong with a plane or with the weather (which happens pretty much every day) - why is that allowed, at the expense of the customer? And, I am an Platinum AAdvantage customer, and this is how I was treated
Regards,
*** *** ***

Complaint: ***
I am rejecting this response because: Although I accepted their offer, I didn’t find it a satisfactory compensationI was told by the representative that this offer was my only option, and was all they could do
Please refer to the original details of the complaint
Regards,
*** ***

Passenger has been contacted under case *** and a resolution has been met

Passenger has been contacted under case*** and a resolution has been offered

Passenger has been contacted under case number *** on January 14, See attached