American Airlines

Complaint: ***
I am rejecting this response because: The airline has offered no form of compensation for their errors in their service and quality, as well as "conveniently" not recalling the incident that has upset my wife.
Regards,
*** ***

Passenger has been contacted under case number *** on February 19, See attached

Passenger has been contacted under case number *** and more information has been requested

Complaint: ***
I am
rejecting this response because: We completely lost our vacation because of multiple-day delays of our American Airlines flight American Airlines did nothing to help compensate us for thatAmerican Airlines overfills their flights and then have no emergency plan in place if anything goes wrong with a plane or with the weather (which happens pretty much every day) - why is that allowed, at the expense of the customer? And, I am an Platinum AAdvantage customer, and this is how I was treated
Regards,
*** *** ***

Passenger has been contacted under case number *** on April 17, See attached

Complaint: ***
I am rejecting this response because:I did not receive anything from American airline and they have NOT solved the problem and they have NOT addressed the issue They did nothing and I did not receive any correspondanc from them
Regards,
*** ***

Passenger has been contacted under case *** and a resolution has been met

Passenger has been contacted under case number *** on January 14, See attached

Complaint* ***
I am rejecting this response because:I consider a fair resolution if US Airways could exchange the $in gift cards I currently hold (the ones I was told I could use toward US
Airways Vacations and booked trip, then trip was cancelled because of poor customer service knowledge) for one of the following:A free round trip ticket anywhereRefund me $cash in exchange for these gift cards as they are virtually worthless to me at this point in time.Thank you,***

Passenger was contacted under case # *** and apology issued

Passenger has been contacted under case*** and a resolution has been offered

Complaint: ***
I am rejecting this response because: I am not asking for a $certificate if I decide to do business with you in the future. I want a partial refund for my ticket purchase.
Regards,
*** ***

A response under case number *** was
sent to the customer on January 9, See attached

Complaint: ***
I am rejecting this response because:
It is clear that American Airlines doesn't care about their customers because the have not tried to remburse myself for the unnecessary hotel
costs endured the night prior to the flight. Therefore, I am rejecting their feeble attempt for an appology. They have offered only words without anything more
Regards,
*** ***

Passenger has been contacted under *** *** and resolution has been explained

Passenger has been contacted under case *** and resolution has been met

Complaint: ***
I am rejecting this response because I have no evidence that airline had addressed the concern
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Passenger was responded to on February 22, under case # *** please see attached

Customer was contacted on April 5, under case *** Please see attached