American Airlines

Passenger was contacted under case [redacted] and [redacted] on February and February 12, Please see attached

Passenger has been contacted under case number [redacted] on June 22, See attached

Complaint: [redacted] I am rejecting this response because:You ignored me for years, refused to do anything to rectify the situation, and then claimed to have responded Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: they didnt solve my complaint Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:I received no correspondence or rectification of my issue from American AirlinesIt appears that they would like to close the issue with no action and no correspondenceThat is not acceptable Regards, [redacted]

A response under case numbe [redacted] was sent to the customer on January 9, See attached

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me I wanted you to know that American Airlines has contacted meThey gave me A $voucher and are going to pay for mycar rental.Thank You [redacted] Regards, Ann Marie Prince

Complaint: [redacted] I am rejecting this response because: It has taken years for them to respond nothingJust an automated response that leaves things just as they wereI would like them to go over my evidence again and re-consider providing compensation for over 10K of stolen things combined with medical expenses Regards, [redacted]

Passenger has been contacted under case number [redacted] on December 6, See attached

Passenger has been contacted under case number [redacted] and information has been provided

Passenger has been contacted under case number [redacted] on May 26, and case number [redacted] on May 28, See attached

Customer was contacted on April 3, under case [redacted] Please see attached

Complaint [redacted] I am rejecting this response because: it is an unacceptable response, and they should be held accountableSad it is taking years to address, shows customer service is not their priority Regards, [redacted] ***

Passenger has been contacted under case number [redacted] on January 11, See attached

Complaint: [redacted] I am rejecting this response because:nothing has been teaolved I have yet to receive my refund as told Regards, [redacted]

Passenger has been contacted under case [redacted] and resolution has been met

Complaint: [redacted] I am rejecting this response because: no compensation received Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:There was no offer for any kind of compensation for the lost timeWe could have gotten on our connecting flight in Chicago had American Airlines not locked the door for boarding and had someone at the desk to assist usWe stood in the window and watched our plane sit at the gate for minutes before it even attempted to leave the gateThere was absolutely no reason why we shouldn't have been allowed to get on that plane if it wasn't for the airline not making employees available at that gateWe lost an entire day of a long overdue and very rare vacation for usI don't care what the airline policy is regarding these matters, all policies can be adjusted based on circumstancesI'm tired of going around and around on thisThey screwed up, they take zero responsibility or accountability, and have a very low regard for their customers Regards, [redacted] ***

Passenger has been contacted under case number [redacted] Policy and procedures have been explained