Sign in

American Airlines

Sharing is caring! Have something to share about American Airlines? Use RevDex to write a review
Reviews Airlines American Airlines

American Airlines Reviews (1822)

Passenger has been contacted under case number [redacted] on September 22, and case number [redacted] on October 5, See attached

Passenger has been contacted under case number [redacted] on January 15, See attached

Passenger was responded to on March 15, under case [redacted] Please see attached

Passenger was responded to under case [redacted] on February 13, Please see attached

Complaint: [redacted] I am rejecting this response because:They have taken over a year to resolve this and all I requested to begin with was my $baggage fees refunded because I was a miles member and they shouldn’t have been charged in the first placeNow they are offering me a $voucher which is worthless to meJust mail me a $check or a free flight voucher to make this hassle worth my whileWhat poor customer service Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, *** [redacted] I am sorry this is against UNITED airlines and look at all of the problems on line with there number [redacted] absolutely unreal

Passenger has been contacted under case number [redacted] on April 9, See attached

Complaint: [redacted] I am rejecting this response because: issue was never addressed and no Manager ever did contact me Regards, [redacted] ***

Passenger has been contacted under case number [redacted] on January 9, See attached

Passenger has been contacted under case number [redacted] on September 1, See attached

Complaint: [redacted] I am rejecting this response because:This is the first time I am seeing the letter the company claims to have been generated in Trying to follow directions in the attached letter using the provided website and ticket numbers repeatedly results in error message, thus again not providing a prompt resolutionCurious, why did it take the airlines years to even respond to the complaint? Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:Again, from what I was told and how I have been treated I don’t and will not accept your responseYou have not resolved my complaint and you have taken advantage of an innocent young girl and treated people unacceptableBecause of health reasons I was unable to do anythingYou continue to take months to respond to an inquiry probably thinking I will ignore itYour a big business taking advantage of poor people and treating people this way is not acceptableYou basically took a huge some of money for nothing and that’s not rightI do not accept this Regards, [redacted] ***

Complaint [redacted] I am rejecting this response because:We are not satisfied with the offered compensation, as we have no use for the American Airlines vouchersWe require compensation in cash Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: They never even contacted meSeems pretty simple Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: I was racially profiled and discriminated against by the flight attendant In addition my husband and I were overcharged for this flight by $ We purchased tickets for a flight where first class was offered at $ROUND TRIP but were were charged $additional dollars per ticket to fly first class on our return flight from BWI to DFW The only response I will accept is a refund of $for that additional charge Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is almost satisfactory to me and not worth pursuing further.I just don't have the energy or time Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: American Airlines did nothing to compensate me for the need to rent a car to get to my final destination when they arbitrarily cancelled my flight Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because AA just continues to re-send the text of their unsatisfactory resolution from I’m not going to change my mind that the original compensation was adequateSo unless AA would like to change that, you can just mark me down as permanently unsatisfied with the “resolution” to this issue Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:Their response did not satisfy my complaint Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Yes they did Regards, [redacted] ***

Check fields!

Write a review of American Airlines

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

American Airlines Rating

Overall satisfaction rating

Address: P.o. Box 619616 Md 5494, Dallas, Minnesota, United States, 75261

Phone:

Show more...

Web:

This website was reported to be associated with American Airlines.



Add contact information for American Airlines

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated