American Airlines

Complaint: [redacted] I am rejecting this response because: American Airlines and [redacted] keep pushing me from one to the otherNeither one has refunded me for the unflown segments Regards, [redacted]

Customer was contacted on April 17, under case 1- Please see attached

Complaint: [redacted] I am rejecting this response because: I only received canned responses from them, and my issues/concerns have not been addressed nor resolved I’m offended they have the nerve to make this claim Regards, [redacted]

Passenger has been contacted under case numbe [redacted] on April 14, See attached

Passenger was contacted under case [redacted] on February 2, Please see attached

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Passenger has been contacted under case number [redacted] on February 9, See attached

Complaint: [redacted] I am rejecting this response because: I spent over $to book a flight with anothe airline as well as my travel mateI had to get backAmazing all other airline flew that day Regards, [redacted]

Passenger has been contacted under case number [redacted] and request for more information has been made

Complaint: [redacted] I am rejecting this response because:We did not receive a full refund, or alternatively, a refund amount close to the amount we paid for our tickets Regards, [redacted]

Passenger has been contacted under case number [redacted] on February 18, See attached

Complaint: [redacted] I am rejecting this response because: when will the business refund the $25? Regards, [redacted]

Passenger has been contacted under case number [redacted] on March 5, See attached

Passenger has been contacted under case number [redacted] on August 24, See attached

Complaint: [redacted] I am rejecting this response because:I have exchanged a dozen emails with American Airlines about this issue already Please see below.---------- Forwarded message ----------*** [redacted] [redacted] Dear Mr [redacted] Reference Ticket: [redacted] Thank you for contacting the Passenger Refunds Department.Thank you for taking the time to inform us of your concernsWe apologize that your request was not resolved to your satisfaction, however, the matter was given every consideration and we are unable to provide the resolution requested.Sincerely, [redacted] The information in this email is confidential and is intended solely for the addressee(s); access to anyone else is unauthorizedIf this message has been sent to you in error, do not review, disseminate, distribute or copy itIf you are not the intended recipient, please delete this email from your email system Regards, [redacted]

Complaint: [redacted] I am rejecting this response because:American Airlines has not satisfactorily resolved the problems They have refunded one of the airfare, however, they have not yet refunded the return flight or the expenses incurred by their negligence They stated in a letter that the passenger was not at the gate minutes prior to boarding which is absolutely untrue She was present at least minutes prior to boarding She was also checked in online so she was unaware that she needed to speak to someone at the gate We lost a return flight home on another airline and a hotel night among many other expenses and the disappointment of totally missing a vacation The crew was rude and left the passenger stranded after they gave her seat away when she was actually there I find their customer service abominable and would never fly American Airlines again Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is not satisfactory to meThe AA did not resolve the issue and I want a full refund Regards, [redacted] ***

Passenger has been contacted under case number [redacted] on March 21, See attached

Passenger has been contacted under case numbers [redacted] on June 18, See attached

Complaint: [redacted] I am rejecting this response because: I never got their response or any compensation! Regards, [redacted] **