American Airlines

Complaint: [redacted]
I am rejecting this response because:  My concerns have never been addressed.  Because of their failure to complete their portion of the agreement a great loss was incured by me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on July 19, 2017. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted]. Even though American Airlines provided my wife and I a voucher, it was hundreds of dollars less than the money we lost as a result of missing our flight because of American Airlines. Additionally, communicating with American Airlines was difficult because they do not have a phone number to call. You can only send an email or write a letter. After writing email I was finally able to have an American Airlines representative call me. I was pretty much told this is the best they will do, have a nice day and hung up. Overall, I found the whole experience with American Airlines very poor and believe their customer service to be the worst I have experienced of the airlines I have flown. 
Regards,
[redacted]

Passenger has been contacted by phone under case [redacted] and a resolution has been met

Complaint: [redacted]
I am rejecting this response because: AA "responded" over a year after the incident. They never actually did anything to resolve the issue, I don't know who they think they're trying to fool by lying.
Regards,
[redacted]

We respectively decline to respond at this time as there is a pending court date.  However, after this matter as been resolved we will provide a statement to the Revdex.com.

Complaint: 12339854
I am rejecting this response because: Your message states: The customer has been contacted and a resolution has been met. This is a blatant lie! What resolution? Spell it out!You never made any offer! Is this a...

joke? If it is - it is a bad joke!
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: the resolution that AA provide me is not satisfactory to my complain. the airline ticket I purchased  cost...

half  of what I paid if purchased in advance  and I paid twice as much to get to my destination for funeral on time instead of driving. The AA  delayed my flight not because of unforeseen issue such is weather they delayed my flight because they did not have crew to operate.  recently media reported that AA do not have enough personnel to operate their aircraft and that courses flight delays and AA should take full responsibility by provide compensation for their problems . AA offered me $100 e-voucher towards future flight which is not sufficient because I want to able to shop for airline tickets if I flight in the future and purchased the lowest tickets available to me online and be not obligated to purchase expensive ticket  from AA because of the e-voucher.  I hope that AA take full responsibility and either issue me some kind of refund  or  round trip flight to be used in the future not just $100 e-voucher. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:  Because of it's AA's fault, we were not able to fly.  AA should be responsible for the cost of changing fly, food, hotel and and inconvenience.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because Mr. [redacted] acknowledged that the missed flight connections were not completely weather related but still does not feel we are owed any restitution.  He realizes we would have made our connecting flights had there not been faulty equipment and a downsizing of an aircraft.  These things were not what we paid for when we purchased our flights.  While there were weather issues on the dates we were flying, that was not the cause of missed connecting flights.  
Regards,
[redacted]

Passenger was contacted under case [redacted] and resolution offered and policy upheld.

Passenger has been contacted under case number [redacted] and resolution has been offered.

Passenger has been contacted under case [redacted] and resolution has been met.

Passenger has been contacted under case number [redacted] on February 4, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because:they never solved the issue 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on September 26, 2016 and case number [redacted] on September 8, 2016. See
attached.