American Airlines Reviews (1831)
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American Airlines Rating
Address: P.o. Box 619616 Md 5494, Dallas, Minnesota, United States, 75261
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Passenger has been contacted under case number [redacted] on December 7, 2015 and case number [redacted] on December 19, 2015. See
attached.
Passenger has been contacted under case [redacted] on October 31, 2015. See attached.
Complaint: [redacted]
I am...
rejecting this response because:There was no refund, compensation, or even real apology given for the incompetence and irresponsibility of the planning and actions of American airlines. You stranded a paying customer in a state she's never been in and specifically told us that there would be no compensation nor would you assist in any accommodations in terms of finding a new flight that day or housing/food for the night. Luckily the airport had the grace to do so for the latter, but to say that you've "given an appropriate response" in regards to this is infuriating and insulting.
Regards,
[redacted]
Passenger has been contacted under case number [redacted] on May 5, 2016. See attached.
Revdex.com:
I...
have reviewed the response made by the business in reference to complaint ID [redacted]. I accept the resolution but I will not use the company again because there is no way to call you, and I had to e-mail twice because the first was not responded to.
Regards,
[redacted]
Revdex.com:
Thank you for your assistance on this matter. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is very satisfactory to me. I am grateful for all that you have done to help and really do appreciate the existence of the Revdex.com.
Regards,
[redacted]
Passenger has been contacted under case AA[redacted] and resolution has been met
Passenger was contacted under case [redacted] on January 14, 2016. Please see attached.
Complaint: [redacted]
I am...
rejecting this response because: The business do not provide me with a refund or compensate for the inconvenience encountered during my flight with them. This is the worse airline to travel in thus far and I would avoid traveling with them in the near future due to its bad business practices.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: they did not provide any refund or xredit
Regards,
[redacted]
Passenger was contacted in case[redacted] and [redacted] on November 4 and November 5, 2015. Please attached.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I am rejecting this response because: "Nothing was done" Complaint is two years old.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because the company has not responded to my complaint
Regards,
[redacted]
“American Airlines has indicated that they’ve received your
correspondence and have responded accordingly. Given that they’ve addressed
your concern/question, they have since closed your file. If you need any further
assistance from American, visit them online at [redacted]
*
Passenger has been contacted under case number [redacted] on February 21, 2018. See attached.
Passenger has been contacted under case number [redacted] on August 25, 2017. See attached.
Passenger has been contacted under case number [redacted] on February 26, 2018. See attached.
Passenger has been contacted under case number [redacted]
on June 22, 2015. See attached.
Customer was contacted in case# [redacted] and a resolution was met.