American Airlines

Complaint: [redacted]
I am rejecting this response because: I have not received any response from them.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 21, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because:The airline took away 235,000 miles based on their mistake.I followed up with themand with the Revdex.com and the DOT to file a complaint.Customer service tells me that they gave itvover to the security department to investigate. This is not an adequate response to my complaint. It’s been over  2 weeks already and I still have not heard from   The security department. Also customer relations states in their letter that they understand that I have the email of security department and I can follow up with them. I followed up with security department many times but there was no response from them . [redacted] I will repeat what I wrote in my previous response to the Revdex.com. 
Regards,Which is that one department sends me to the other department and the other department ignores me.
[redacted]

Revdex.com:
Thank you for your assistance on this matter.  I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is very satisfactory to me. I am grateful for all that you have done to help and really do appreciate the existence of the Revdex.com.  
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because the company has not responded to my complaint 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on December 7, 2015 and case number [redacted] on December 19, 2015. See
attached.

Passenger has been contacted under case number [redacted] on March 2, 2018. See attached.

Passenger has been contacted under case number [redacted] on July 22, 2015. See attached.

Complaint: [redacted]
I am...

rejecting this response because: The business do not provide me with a refund or compensate for the inconvenience encountered during my flight with them. This is the worse airline to travel in thus far and I would avoid traveling with them in the near future due to its bad business practices.
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because:Nothing was resolved. They did nothing but let time pass. I am still upset and do not feel my concerns were addressed. I have not traveled American Airlines since then, nor do I plan to again until they treat customers with more consideration. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on May 5, 2016. See attached.

Passenger has been contacted under case AA[redacted] and resolution has been met

Complaint: [redacted]
I am rejecting this response because: The business has NOT responded to my complaint. I have received nothing from them. The information they have provided is false.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on September 15, 2015. See attached.

Passenger was responded to on February 3, 2018 under case  [redacted].  Please see attached.

Customer was contacted in case# [redacted] and a resolution was met.

Complaint: [redacted]
To Whom It May Concern:While I appreciate the response from the business, albeit after a considerable period of time, the response fails to adequately address my complaint. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I didn't receive a refund in lieu of travel points.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because we don't agree with the resolution.  I believe that AA didn't handle the problem appropriately.  Their customer service is bad and unreasonable.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on January 17, 2018. See attached.