American Airlines

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
 With regards to complaint [redacted] Today I have checked with my bank and can confirm that I have received a full refund of the extra fare paid, I am now satisfied with the outcome and as far as I am concerned the matter is closed.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
II have not recived a refund for anything . No one has helped me. Why are they ignoring me?
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I think you may be confused by the information I previously supplied. The flight may not have been oversold but the previous passengers were bumped from the previous flight so when my flight arrived the previously bumped passengers were then prioritized and placed on what was supposed o be my flight and my seat. So yes the flight appeared to be oversold. The previous flight may have been the flight that was oversold so passengers were bumped, those bumped passengers were then given my seat on my flight and I was bumped without my consent! 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  I will say that American Airlines should find better ways to...

resolve any matters related to passengers in a more timely manner.  Furthermore, customer service reps need to answer or respond to calls/messages left on their voice mails in a more timely manner as well.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: the suitcase that was delivered by American Airlines was missing the majority of the contents, it was almost empty.  I am requesting compensation for the missing content and the unacceptable delay.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on August 3, 2015. See attached.

Passenger has been contacted under case number [redacted] on February 13, 2018. See attached.

Passenger has been contacted under case number [redacted]
on November 11, 2015 and case number [redacted] on November 12, 2015. See
attached.

Complaint: [redacted]
I am rejecting this response because: I have an email from government official stating to NOT travel to Mexico at this time due to violent crimes. The offer from AA was...

to buy my points back for $150. I am asking they return my points and fees and taxes paid at no charge to me please.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on June 2, 2015. See attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Yes.  The issue Was resolved.  
Regards,
[redacted]

Complaint: [redacted]
I am...

rejecting this response because: American Airlines have not resolved the complaint. After 12 more emails from me to the Chief Executive and Customer Complaints Department, they decided to look into the issue and we have not reached any sort of agreement. The initial response they are referring to was a complete fob off on their part. They are awaiting some documents which will help in moving forward. Thanks for your help but the resolution is still a long way away. Regards [redacted]
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on November 2, 2016. See attached.

Complaint: [redacted]
I am rejecting this response because I was provided false information on several occasions. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: Please include in your Revdex.com records that their response is erroneous, and I am still very dissatisfied.
Regards,
[redacted]

Passenger was contacted under case [redacted] on February 1, 2018.  Please see attached

It took a year to even get contacted about this. I told the rep I wasn't happy and that I'm not flying your airline anymore and she said "okay." Horrible customer service and really embarrassing that it...

would take over a year to respond...
Please don't mark this as satisfied because I'm NOT satisfied
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Passenger has been contacted under case number *** on September 28, 2015. See attached.