American Airlines

Passenger has been contacted under case number [redacted]2 and more information has been requested.

Complaint: [redacted]
I am rejecting this response because:Did you receive the response from American Airlines where they waived the $200 change fee? They emailed this to me on 04/19. I do accept this offer and would like that to be noted. (Please see attached)
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on July 29, 2015 and case [redacted] on August 4, 2015. See
attached.

Complaint: [redacted]
I am rejecting this response because: please see attachment .This is a copy of my response to AA.I also sent the letter to the DOT.
Regards,
[redacted]

Passenger has been contacted under case [redacted] and a resolution has been made.

Complaint: [redacted]
I am...

rejecting this response because:Nothing was resolved. They did nothing but let time pass. I am still upset and do not feel my concerns were addressed. I have not traveled American Airlines since then, nor do I plan to again until they treat customers with more consideration. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I received a partial refund, not full refund.

Complaint: [redacted]
I am...

rejecting this response because:American Airlines "responded" in the most technical sense but refused to do anything to resolve my original complaint.  They still have not explained why they think it was OK to fabricate the entire "insufficient travel documents" story that they told Chase Bank, or provided a refund for the unusable airfare.
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on July 22, 2015. See attached.

Complaint: [redacted]
I am rejecting this response because: AA responded - "The customer has been contacted and a resolution has been met."I would like to know what resolution was met?  I don't believe I was informed of any resolution. 
Regards,
[redacted]

Passenger has been contacted under case number [redacted] on February 9, 2018. See attached.

Passenger has been contacted under case number [redacted] on March 2, 2018. See attached.

Passenger has been contacted under case number [redacted] on October 19, 2015 and case number [redacted] on October 22, 2015. See
attached.

Complaint: [redacted]
I am rejecting this response because: I have not received any response from them.
Regards,
[redacted]

Passenger has been contacted under case number [redacted]
on January 10, 2018. See attached.

Complaint: [redacted]
I am rejecting this response because:The airline took away 235,000 miles based on their mistake.I followed up with themand with the Revdex.com and the DOT to file a complaint.Customer service tells me that they gave itvover to the security department to investigate. This is not an adequate response to my complaint. It’s been over  2 weeks already and I still have not heard from   The security department. Also customer relations states in their letter that they understand that I have the email of security department and I can follow up with them. I followed up with security department many times but there was no response from them . [redacted] I will repeat what I wrote in my previous response to the Revdex.com. 
Regards,Which is that one department sends me to the other department and the other department ignores me.
[redacted]

Passenger has been contacted under case number [redacted]
on September 15, 2015. See attached.

Complaint: [redacted]
I am rejecting this response because:
Never received an attempt to resolve issue
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: The business has NOT responded to my complaint. I have received nothing from them. The information they have provided is false.
Regards,
[redacted]