Applied Bank

February 13, I am writing in regards to your February 4, inquiry concerning Ms [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Ms [redacted] via written correspondence mailed on February 13, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely,

October 9, I am writing in regards to your September 30, inquiry concerning Mr [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Mr [redacted] via written correspondence mailed on October 12, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely,

June 12, I am writing in regards to your May 31, inquiry concerning Mr [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Mr [redacted] via written correspondence mailed on May 12, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted]

Dear Ms [redacted] 0in 0in 0pt;">I am writing in regards to your February 18, inquiry concerning Mr [redacted] *** The inquiry was referred to me for review and response Thank you for bringing this matter to our attention We have addressed this matter directly with Mr [redacted] via written correspondence mailed on February 19, However, in order to protect our customer’s confidentiality, we are unable to provide you with the details For further information, please contact Mr [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted] Executive Correspondence

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

August 19, I am writing in regards to your August 16, inquiry concerning Ms [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Ms [redacted] via written correspondence mailed on August 22, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Complaint Detail / Problem Nature of Complaint: Billing or Collection Issues - The company has unethical collection practices select Problem: I have previously filed a complaint with the Revdex.com and the fraud department of Applied Bank with no availAfter contacting a Mr [redacted] , and explaining the circumstances of my concerns, upon his advice I contacted the fraud department, which told me they would InvestigateThat was on a Friday, and the fraud department, stated that they may not recieve statements from the bank until mondayI had previously explained I did not recieve any physical card, this is possibly due to mail forwarding issues with the USPS, between my home address and my PO BOX that I use for security reasonsThe card was initially opened for a know defunct business known as [redacted] Inc, which was incorporated through legalzoom, and shortly after the card was issued, using my own personal credit to back it up, the entire company was stolen from me, by the co-partner's, [redacted] and his PartnersI am not sure where they are, as they are missing due to other things they have done to other peopleI was contacted by a person prior to the fraud department contacting me, to set up a payment planI do not believe this is proper business practice, as I am paying debt, and debt, for things that I have no affliliation withI had to agree with the payment plan, because the fraud department, would not help me Translate Desired Settlement / Outcome Desired Settlement: select Desired Outcome: I will continue with the payment plan, and/or pay off the debt before hand, but I want this investigated, because unfair fees and charges have been added to the accountNegative information has been marked on my personal credit report, such as late payments, which I would like to see removedI am interested in working with Applied Bank as a direct consumer, if these terms and conditions can be made on my behalf

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards,

This credit card is the WORST CARD I have in my wallet IT'S ALSO THE OLDEST, WHICH MAKES ME STOP FROM CLOSING IT The Website SUCKS, every time I log in I have to send a text to my phone They charge $A MONTH, EVEN IF YOU HAVE A $BALANCE?????? I HATE THIS CREDIT CARD AND THE BANK!!!!!!

August 4, I am writing in regards to the August 4, follinquiry regarding [redacted] On July 30, the Bank mailed a letter to [redacted] addressing her concernsHowever, on July 31, [redacted] indicated to the Revdex.com that the matter was not resolved since she had not yet received a response from the BankLater that same day the Bank spoke with [redacted] and addressed her concernsThe Bank also informed [redacted] that a response to her Revdex.com inquiry had been mailed to her Please contact me Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time, should you have any further questions regarding this matter Sincerely,

November 11, I am writing in regards to your October 31, inquiry concerning Mr [redacted] ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Mr [redacted] via written correspondence mailed on November 11, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr [redacted] directly Please contact the Executive Correspondence department Toll-free at ( [redacted] between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, Karen Weir Executive Correspondence

January 20, I am writing in regards to your January 7, inquiry concerning Ms [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Ms [redacted] via written correspondence mailed on January 21, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted] Executive Correspondence

August 11, I am writing in regards to your July 25, inquiry concerning [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with [redacted] on August 11, via written correspondenceHowever, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted] *** Executive Correspondence

October 30, I am writing in regards to your June 29, inquiry concerning Ms [redacted] ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Ms [redacted] via written correspondence mailed on November 2, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowThis does not meet my expectations because according to the FCRA Act, Section 609, they have to remove the account from the credit bureaus because they do not have a signed contract with my signature on it What they sent me does NOT have my signature on it anywhere and it needs to be removed I do not want to communicate with them outside of this forum They are trying to get me to contact them to bully me into playing their games and it is not something I plan on doing Remove the account from the credit bureaus please

November 3, I am writing in regards to your October 17, inquiry concerning Ms [redacted] ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with Ms [redacted] via written correspondence mailed on November 4, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted]

October 13, I am writing in regards to the September 23, inquiry concerning [redacted] The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with [redacted] via written correspondence mailed on October 13, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] between the hours of 8:AM and 5:PM Eastern Time, should you have any further questions regarding this matter Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I haven't got anything in the mailI also would like to know what address they have on file? Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:A PRIOR NUMBER FOR THIS COMPLAINT IS [redacted] I WROTE TO SAY I AM DISABLED AND COLLECT DISABILITY AND IT IS SMALLI HAD THIS CARD WHILE WORKING AND ALWAYS PAID ON TIMEI WAS PAYING A MONTH I ASKED THEM TO PLEASE CANCEL CARD AND CHARGE NO OVER FEES TO HELP ME PAY THIS OFF AS I AM DISABLED AND IT IS MY DESIRE TO PAY THIS OFF THEY INSTEAD TURNED IT OVER TO A COLLECTION AGENCY AND I DONT THINK THAT IS FAIR PLEASE HELP ME RESOLVE THIS I WOULD LIKE THE AMOUNT TO BE THE ORIGINAL AMOUNT AND TO PAY ON IT TILL GONEI HAVE OTHER CREDITORS THAT I AM PAYING AND THEY ARE KIND ENOUGH TO ALLOW US TO PAY ON THE PRINCIPLE WITHOUT THE FEES.Translate Desired Outcome:DesiredSettlementID: Other (requires explanation) ADJUST BILL AND ALLOW US TO PAY ON THIS AT A REASONABLE AMOUNT WITHOUT FEESWE PAY THIIRTY THEY CHARGE IN FEES IT WILL NEVER GET PAID AT THIS RATEI AM TRYING TO DO THE RIGHT THING PLEASE HELPYOU WERE LED TO BELIEVE THIS HAD BEEN HANDLED SATISFACTORILY AND IT HAS NOTTHANK YOU FOR HELPING ME

November 26, I am writing in regards to your November 6, inquiry concerning [redacted] ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention We have addressed this matter directly with [redacted] via written correspondence mailed on November 28, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact [redacted] directly Please contact the Executive Correspondence department Toll-free at [redacted] ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter Sincerely, [redacted] *** Executive Correspondence