Applied Bank

I paid off a credit card with Applied bank back in February I spoke to a CSR over the phone and she gave me the pay off quote and took my payment and told me the account was closed and paid completelyMonth later I received a statement from Applied card bank stating I owe $I called and spoke to a CSR and she advise that certainly she can see the notes were this account was paid off and gave me a case # told me it was going to handle and I was going to receive a phone call regarding the issueI never received a phone call backUp to date I have a balance of $dollars in debt and they have been reporting my account as delinquent with all major credit bureausI keep calling and I even disputed this account with all credit report agenciesI see that they are an A+ with the Revdex.com and certainly do not understand howI will request additional assistance from the Attorney General of the State of Ohio and the Consumer Financial Protection Bureau if unable to successfully reso

Bank has charge several late fees to the account and reports filed on my credit
I have had an account with Applied bank for several years and have always made my payments on time
I have a low balance of $on the account In June I kept on getting notified to submit a paymentI usually submit a minimum payment in the amount of $35, I was confuse because I had already submitted a payment But I went a head and submitted a second payment and made a payment for JulyI continue to receive calls regarding making a payment
I called over to customer service to find out what happened, because I know I was making paymentsThe Representative informed me that, late fees was applied and that caused my regular payments to be higher even though payments were made and caused a domino effect in the account
I requested the fees to be removed; the representative informed me that I had to submit a request in writingThis was very usually to me because I have other accounts and I

September 25,
I am writing in regards to your September 22, inquiry concerning Mr*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with Mr*** via telephone
and written correspondence mailed on September 25, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr*** directly
Please contact the Executive Correspondence department Toll-free at (*** *** *** ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely,
*** *** Executive Correspondence

April 13,
I am writing in regards to your April 4, inquiry concerning Ms*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with Ms*** via written correspondence
mailed on April 14, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms*** directly
Please contact the Executive Correspondence department Toll-free at (*** *** *** *** between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely,
*** *** *** ***e

I would like the account deleted from my three credit reportsi opened the account in and paid it off and closed it on my own in jan it was for a business that I had decided I needed to think about going into moreand applied bank continued to report on my credit report until Nov years after I paid it in full and closed itI would like the company to do me the courtesy of removing it completely from my reportsthere was no reason for them to continue to report it after

February 19,
I am writing in regards to your February 11, up inquiry concerning Mr*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with Mr*** via
written correspondence mailed on February 19, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr*** directly
Please contact the Executive Correspondence department Toll-free at *** *** *** ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely,
*** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Thank you for your assistance
Regards,

February 18, I am writing in regards to your February 11, inquiry concerning *** *** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with *** *** on February 18,
via written correspondenceHowever, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact *** *** directly
Please contact the Executive Correspondence department Toll-free at *** *** *** *** between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter

September 26,
I am writing in regards to your September 13, follow up inquiry concerning Mr*** *** The inquiry was referred to me for additional review and response
We have addressed this matter directly with Mr*** via written correspondence mailed on September 27, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr*** directly
Please contact the Executive Correspondence department Toll-free at *** *** *** *** between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely,
*** *** *** ***

May 16, : I am writing in regards to your May 6, inquiry concerning Ms*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attentionWe have addressed this matter directly with Ms*** via written correspondence mailed on May
16, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms*** directlyPlease contact the Executive Correspondence department Toll-free at *** *** *** ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matterSincerely, *** *** *** ***

This is the second time I've received a email notice that my account was past due and charge priviledges were suspended The payments have nvever been late and have always been paid in full each month I paid it on their website, confirmation # The first time I spend minutes on the phone to get it straightened out I just got the email a few minutes ago, which you cannot reply to(I tried, even though it said you could not) I tried calling, closed until MondayThis is the only company I know of that does not have an email address for customersI think I'm going to give them this one last chance to straighten this mess out and should it not be I will be finished with Applied Bank

June 22,
I am writing in regards to your June 6, inquiry concerning Ms*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with Ms*** via written
correspondence mailed on June 22, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms*** directly
Please contact the Executive Correspondence department Toll-free at *** *** *** *** between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely, *** *** Executive Correspondence

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am disappointed with the manner in which the company has ignored the effect that their actions of reporting my account to the credit bureau has had when in effect they were wrogfully billing me every month for credit card service which I did not have since my card had expired in

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,

October 17,
I am writing in regards to your October 11, inquiry concerning Ms*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with Ms*** via written correspondence
mailed on October 17, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Ms*** directly
Please contact the Executive Correspondence department Toll-free at *** *** *** *** between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely, *** *** *** ***

I had to spend an unreasonable amount of time on the phone with someone trying to cancel my credit card I called, and tried to be nice, but it got to the point of ridiculousness This company charges unreasonable fees for everything, does not make it easy, and charges interest on zero balances I had to ask for a supervisor who would not send me a confirmation email stating that the account is canceled and claims that I still owe them more money I had just paid the full amount on my card online, and they claimed they couldn't see it They also claim that I still owe more money than what the pay off amount was when I made a payment on line minutes before I called them

January 6, I am writing in regards to your December 29, inquiry concerning *** *** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with *** *** via written correspondence
mailed on January 7, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact *** *** directly
Please contact the Executive Correspondence department Toll-free at *** *** *** *** between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely,

April 23,
I am writing in regards to your April 6, inquiry concerning Mr*** ***The inquiry was referred to me for review and responseThank you for bringing this matter to our attention
We have addressed this matter directly with Mr*** via written correspondence
mailed on April 24, However, in order to protect our customer’s confidentiality, we are unable to provide you with the detailsFor further information, please contact Mr*** directly
Please contact the Executive Correspondence department Toll-free at (*** *** *** ***, between the hours of 8:AM and 5:PM Eastern Time should you have any further questions regarding this matter
Sincerely,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowI have not received any written correspondence and the late fees/over limit fees have not be removed from my account balanceI was also advised via phone that I would be sent a new credit card as the old card was closed to prevent further use and that the matter would be looked into At no time was there any mention that I would be accessed a $charge for a replacement cardThat too should be removed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***