Argon Credit

spoke to a gentle man on the 12/stated I was closing out the checking account that I would be mailing a check he stated its done and that no more drafts would be taken out of the account on the 1/4/the draft did happen and they taken out of the checking account spoke to marco [redacted] at [redacted] argon credit stated to email a copy of bank statement and in hours I would have a refund because in the notes shows where I called and stopped everything emailed a copy of the bank statement to argon [redacted] 12/6,12/9,12/10,12/11,again on 12/ for account number [redacted] and they keep telling me another 24/hours to review thissame time all iam getting is the run around and keep have the bank call wanting the refund

We spoke with Mr [redacted] on the evening of September 28, Within that conversation, we expressed our apologies for the inconvenience of not being unable to reach a representativeWe explained to Mr [redacted] the dip in servicing levels and availability was caused by the transitioning of our Servicing Department from California office back to our headquarters in ChicagoWe also advised Mr [redacted] that access to the customer management tool was temporarily unavailable due to the installation of our new billing system as well as various security enhancementsAlthough several letters were mailed to advise the customer of this, unfortunately, he didn't receive them in a timely mannerThe customer was understanding to the situation as we were very empathetic to his needs and concerns as wellMr [redacted] was later sent a follemail from our Account Servicing manager providing all contact information for future communication as needed

Complaint: [redacted] I am rejecting this response because: They have refused to pay the overdraft fee that I have sent to them that they have caused me and the caused me late fees on other billsSo giving the payment that they took out of my account illegally is just a way for this business to say this is what we did and we fixed and they did not fix the situation as the said they would! I will never use the company again and I will never recommend them to anyone because of the the way I have been treated by their employees during this whole situationI do not feel they resolved the situation they only gave me my original money back but they are acting like they should not be held accountable for costing me extra money for their mistakeVery unprofessional! Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

I had a loan with Argon CreditIt was an incredibly high interest rate, but as a single mother whose ex refused to pay child support, I was desperateI called and revoked ACH authorization in the loan and revoked ACH with my bank as wellThings were fine until last monthWith no notice, Argon attempted to take approximately $from my account through a remote checkIt did not clear because there were no funds in my accountAfter attempts to contact the company were unsuccessful, I found a contact us form, in which reiterated that they were not authorized to make any withdrawals from my accountTonight, again, with no prior notice, they drafted money from my account through a remote checkThis caused my rent check to bounce and now I am in danger of losing my homeI will be contacting my bank to have the charges reversedI ask that Argon make no further attempts to access my account

I have been a customer with Argon for over a year now They automatically deduct their fee from my account every month I discovered they had not given me any credits since February and that credit was not even the full amount they took They reported me negatively to the credit bureau even though the errors were completely on their side I have all of the payments they took thru the one they took just last Friday I have been speaking to them for over a week now and keep getting the same story I will fix the payments and send you a statement Still no statement I do not trust that they gave me the proper credits of over $because they will not send me the statement showing so I talked to them again today and was told the account was fixed and that I would get a statement right away Still no statement How can I prove their wrong doing and get my credit report fixed I am in the process of looking for a home and this hits me hard

On February 6, 2017, Argon Credit received a payoff from meOn February 9, 2017, they decided to take an additional payment AFTER the payoff had been madeI spoke with someone who asked that I send proof that this had occurredI emailed the proof and called on February 10, for resolution and refundAt that time, I was told my refund was approved and being sentI asked for email confirmation and was told it was being sent as we spokeOn February 13, and called again as I had not received an email confirming a refundI was told then to send the information to which I had proof had already been done and should have received a refundI was told it would be processed on that date and I should have my funds by the end of the weekI requested again an email stating the refund was being processed and was sent it on that very same dayI waited and called, yet again, on February 17, as it was the end of the week and still no paymentI was refused a supervisor and told said s

Dealing with Argon Credit has been beyond a nightmareThe initial contract I received has never been sent to me and they continue to bill me each month and I cannot seem to speak with anyone at the company that can help meI have spent countless hours of my life trying to speak with anyone who knows what they are doingI was just informed that the payments I have been making for over months have not been received by Argon although I have been making payments of a total of 2,to the online service they told me to that I was informed today that they have never receivedThis is a company that filed bankruptcy and is frauding peopleI have been paying in good faith and now is missing and no one can give me any answers

I have a loan through Argon Credit Since they started servicing their own loans, I have yet to have an ACH withdrawal on the date agreed upon in the contract I called again today and was told the accounting department was playing with different ACH programs I asked to speak to the accounting department and was told I could notI then asked to speak with the Manager and was told they were not available It is the worst customer service experience I have ever had I would encourage anyone who currently has a loan with this company to monitor their monthly obligations and credit report for accuracy

We attempted to reach the customer via telephone on three occasions but unsuccessful in our effortsA voice mail was left for the customer explaining the recent update to our new billing system inadvertently re-activated all accounts to their original state. We recognize the account has
been paid in full since July and deeply apologize for any financial inconveniences suffered due to the pending/returned transactionAdvised customer if she is willing to submit a copy of her transaction history of recent account activity, Argon will gladly credit back in and all fees directly caused by the mishapProvided customer with number and extension of Manager of Account Servicing for any additional questions or concerns

Applied online for 12kWas immediately APPROVED for 20k and received a contract which I signed and returned along with all the requested documentsI was not surprised I was approved since my lowest score is and income is 130k a yearI also just bought a homeI get approved for most consumer credit itemsI wait a day and call Aragon to check my loan status and was informed they have everything the need however the loan has to go through verification and then underwritingI was confused so asked the rep to clarifyWhy was I APPROVED and it was not verified? She became a robot and recited policyI get off the phone to discover an email containing a new contract with a loan amount of $I was confused againI called back only to have my calls auto routed to a company with a voice recording of Am Financial or somethingI triple checked the number and tried calling over times with the same resultThen I tried on a different phone and was connected in minI politely explained my qualifications and confusion to the rep and requested a higher loan amountShe placed me on hold and returned to state this is the highest amount they can qualify me forSo if I sign this agreement when will I receive my money? I askedShe then explained that I still was not approved until the $contract I was about to sign and agree to pay went through verification and underwriting which can take up to daysNot the 24-hours as advertised all over their siteI read other customer review of this happening to them and decided to apply anywaysI cannot express my complete dissatisfaction and distrust of this companyWhy approve me for more than I ask make me sign for the loan and THEN reduce it and still not approve you but require you sign a contract and agree to pay it backIn all my years as an active consumer this is a firstDO NOT WASTE YOUR TIME WITH THIS COMPANY!!!!!!!

I had taken out a loan from Argon Credit for the amount of 5,000.00, and had no problem with making my monthly payments to themWhen It came time for me to pay off my loan in full, I went online and tried to make a payment and was denied because the amount I was trying to pay off could not be processed in one transactionI then called and spoke to a representative, and I got the run around and he advised that he would have his supervisor send me an email with how to pay it offNever received an email, so I called back, again got the same answer and run around, and accepted to be called back or for another email to be sent to meNothing was ever received, againSo I then called again, and not until I got upset and refused to take their response as an answer were they finally, all of a sudden, able to take my complete payment to pay off the loanI demanded and email showing the payment in full, I received an email with just the receipt of paymentFine that was enough for me to mov

They are terrible please do not do business with them

I have a loan through Argon Credit Since they started servicing their own loans, I have yet to have an ACH withdrawal on the date agreed upon in the contract I called again today and was told the accounting department was playing with different ACH programs I asked to speak to the accounting department and was told I could notI then asked to speak with the Manager and was told they were not available It is the worst customer service experience I have ever had I would encourage anyone who currently has a loan with this company to monitor their monthly obligations and credit report for accuracy

I got a $loan from Argon to consolidate medical billsI have never been late on a paymentOn September 15, Argon took my automatic payment out of my checking account for the amount of $ Then on September 19, Argon took another unauthorized payment of $out of my checking account, which overdrew my account charging a $overdraft feeI called Argon on September 19, and informed them of this error and was told they were escalating the account and it would be resolvedI have had to call them on this matterNo one from Argon has contacted me on this matterI have called them multiple times and have been told they are escalating the issue every timeI have been told a supervisor, name ***, was handling the issue and when I call and ask to speak to a supervisor they are ALWAYS way from their deskI was told by a customer service person named *** as I was trying to explain my issue to him for the 5th time, not to interrupt him and that I

I had my account removed from Auto pay several months ago then on 9/17/they drafted my checking account for I then contacted them and told them once again to REMOVE me from auto withdrawI received an email from customer support on 9/28/stating that my account had been updated and removedSo then on 10/17/my checking account was again drafted another I contacted customer service via email and left several voicemail messages over the next days with no call backi finally reached someone on 10/19/and he told me to send over my bank statement showing the deductionI have contacted them everyday sinceI am not getting responses and I am being told that it is with accounting and they have no updateI want my money returned to my checking account and my account with them off auto pay immediatelyIt has been over a week since I first requested this

I took out a loan with Argon Credit back in June of last year, it was for $at 95%, my loan terms are for months at around $a monthI have been making my payments (they are directly taking out of my checking account.) Fast forward to today, I created an account (I wasn't able to until June 2017) and logged in to see my remaining balance, and my terms have changed, now my loan is going to mature December I did not sign any form of paperwork allowing thisI've also called multiple times to have this resolved, and they say they are correcting, but nothing is doneI called to ask what my early payoff amount is as well, and was told it was nearly the amount I owedEvery month my terms seem to change and I have to have them correct

I called 02/23/to pay my full balance off with Argon*** from the support team and known as the supervisor took my callShe took my payment of and said account was paid in full and she would send me an email of paid off accountI asked *** if she would stop future payments of from being taken out of our bank account and she said she was taking care of that as we speak and not to worry02/27/not only did Argon take the to pay the account in full but they also took from our bank account and refuses to answer any emails or calls in this matterThis cause our bank account to go negative and we had to borrow money from my parents so we wouldn't get over draft fees

I applied for a loan with Argon Credit in the amount of I was approved for the loanThey're ad says that you will or can receive funds the following business dayA few days went by and no moneyI called and spoke to a female who said that I would be receiving it within to business days, most likely today or FridayStill no moneyCalled today and spoke to a female and told her I wanted to check the status of my loanShe placed me on hold while she contacted accountingWhen she came back she said they didn't know why I haven't received the money yet and there must be a problem with their systemThe female said she would email me but I haven't received one yetI called back and spoke to another female who called the accounting department and told her that couldn't tell her when they were going to disburse my loan fundsIt's been a week now and I feel I just keep getting the run around from themI need this loan and I am running out of time waiting for them to decide w

I borrowed from Argon Credit a few years ago and paid about $a month for about a year, when Argo stop drafting my paymentAs the loan got behind they refinced what was suppose to be $aprox
I have now been paying $for months and my balance is $10,- As I have found out Argon has bankrupted and there accounts bought out, I can not get anyone to get me copies of my contract nor help me at allThey just refuse to provide them
I was just hung up on from someone who basicaly told me it wasn't his problem and pay it, and refussed to let me speek to a supervisor, when I told him I had been working with a young lady and she has been talking to her supervisor he told me he stated she wasnt there at the timeWhen I asked her name he told me he did not know her name, I stated then how do you know shes is not there let me speek to anyone else he hung up on me
Durring there transition I have had nothing but trouble getiing returned calls and answered emails for mon