Argon Credit

Consumer applied for a loan and after initial screening was pre-approved for $3,100. After fully reviewing the situation through the underwriting process it was determined that credit could not be extended at this time. The consumer is able to reapply for a loan after days if she
so desires

Complaint: ***
I am rejecting this response because: I have not not received a letter of apology that I can take to my bankI also have not received a call from a Compliance person I have messages and have sent emails to date I will be hiring an attorney for violation of Reg E and TCPA violations of they do not call me
Sincerely,
*** ***

I have been trying to reach Argon for weeks now and the # rep dont have any information on my account and no access to the other department that my loan was transferred tooI just found out that they filed bk in as I didnt received a letter or anythingI have left message at the 312-*** and no one has called me backthis is a loan that affects my credit and I cant reach anyoneA payment was to come out of my account and due to my cell phone was stolen the numbers I did have are not working anymoreI have no way to know my balance and when they will take money out of my acccountPlease help

The experience that I'm having to go through with this Argon company is not a good oneI am going through a very tough financial situation and I have asked this company to stop all ACH payments but they are continuing to do soI have sent them the requested certify letter for stop payments and their still not complyingTheir VIOLATING and still collectingCan you help Revdex.com or should I get an attorneyMy Debt Relief Company should be talking to them soon to try and payoff the accountPlease advice

I have had a loan with this company that is on auto debitThey missed collecting a payment in December because of a "company changeover" issue
I spoke with a *** after this happened who indicated it would just be added on to the end of the loan and that it would not affect my credit
Yet, every two weeks I get a call from them "about my account"I usually speak to an *** who tells me she doesn't see a problem and that the account is fineLast time, I expressed my frustration about this and asked to speak to a managerShe hung up on meI called back and asked to speak to a manager and was told a manager would call me back, "when they get around to it"That never happened
I then sent a formal letter via email asking again to speak to a real account manager and to see an account statement - which I never get and have still not received everI have not received a response to that letter either
Today, *** calls again, and tells me that my paymen

This company has been double deducting from my checking for the last few monthsThey keep blaming the new ACH system but that's unacceptableThe last time it happened it overdrawn my account and I was charged a feeThey claim I would get credited back into my account after showing a copy of my bank statementI'm not happy with company and will be paying off asap

There are discrepancies in their records as indicated on the attached schedule
According to this calculation, my remaining balance should be $
In January 2016, Argon debited my account twice (January and January 19)
In September 2016, Argon debited my account twice (9/7/and 9/20/16) See attached
Argon charged my account in the amount of $twice (01/19/& 02/16/16) to change my due date from 17th day of each month to 3rd day of each month, however, Argon charged me but did not make the change causing my account to be overdrawn and my bank charged me an overdraft fee of $
On December 17, 2016, I sent Argon an email addressing my concern, but no response

Do NOT do business with this companyAll was fine and well until it came down to my last paymentI have called NUMEROUS times to make sure my account is closed and no further payments will be deductedI keep being told their system is down and they will call me backI called the next day, same responseI work for a billing and finance company, there is NO WAY we would be down for more than an hour TOPS! Not daysI want this done and closedBut they can't or wont answer my questions!

They switched third party servicers and are marking me as days past due when I should not be marked past dueThey did not Honor the promise to change the payment due date change and caused me to be overdrawn in my checking accountI had called and had my due date changed and had the ACH date changed due to my pay day being changedThey told me it was fine that my payment would come out on the 15th of the month now however it came out on the ninth of the month and caused me to be overdrawn and I was charged $in feesI was also approved for a deferment and I have the emails to prove this however they are now reporting me as days past due to the credit bureau's I am receiving letters in the mail and multiple phone calls daily They told me my payments will come out on the 15th of the month and that is what I budgeted for then they took the out on the ninth without notifying me and took everything I had in my checking the three checks that I had withstanding all wer

My experience with the company was horrible overall!

Complaint: ***
I am rejecting this response because:
My bank stopped the ACH and I was reimbursed by my bank the Isf FEES. All I want for Argon to do in order to resolve this complain is:
Send me a copy of the PAID IN FULL LETTER of the loan *** They keep telling me that the account is closed and they cannot do this. They should have sent this to me when I paid off the loan. If they will send this to me- I will be happy with the resolution
Sincerely,
*** ***

Trying to obtain current loan status Unable to log in to my account on Argon, The loan servicer (privateloanservicing.com) says they no longer service my loan Called Argon, was transferred from customer service to *** who transferred me to *** who said he had my account info but couldn't tell me where it was being serviced or give me any info about status(Loan is in good standing, was supposed to have an ACH pmt taken on the 5th but has not been withdrawn yet, trying to make an extra payment and get a balance) *** said he needed to transfer me to another dept and put me on hold for minutes and then heard 'Goodbye' and call was dropped *** took my phone number in case my call got dropped, yet he did not call me back Still don't know where my loan is, what the status is and have lost at least days of paid interest due to payment not being withdrawn

Argon credit is wanting money on an account that there is no information onWhen ever I log into my account it says no accounts available to viewI am not paying on an account that I have no information onI have tried contacting them about it and I get no where

I took out a loan in and have had the payment deducted each monthToday, I requested a payment history and discovered I have been charged a $late fee times I am not sure how this is possible since THEY have deducted the payment from my account every month on time I also was told on Tuesday 4/that my balance due was $Today, it says over $ I am not sure what kind of accounting they are doing, but it is completely inaccurate and I feel it is fraudulent
When I called to discuss this with a supervisor today, they said they could only refund $in late fees (not sure why?) and they hung up on me when I mentioned the bankruptcyThis was a horrible decision to do business with this company, but I was desperate when I did it Do not do any business with this company

I paid off my loan back in November After I had paid them off in full I never received a confirmation that my account has been paid and closedThe next month, December 2016, they deducted a payment from my bank account For MONTHS I COULD NOT GET A HOLD OF ANYONE !!!!!! When I finally got a live person they are telling me that I STILL OWE!!!!! HOW? After I paid it off??? Then they tell me that they audited my account and i'm correct my account has been paid in full and closedStill I never received a confirmation my account has been closedToday 6-15-they called and left me a voicemail message saying I HAVE A PAST DUE BALANCE!!!!! At first I was making online payments using their third party payment service privateloanservicing.com I made payments, then when I tried to pay the loan off in full I could not make a payment online at private loan servicing.comWhen I logged on my payment history was goneSo I called private loan servicing and they told me that Argon no lon

Company has filed for Chapter Bankruptcy I have been unable to make payment on loan Called several numbers to reach Argon Some immediately transferred to a survey to complete and then hangs up Another says to access your account online at privateloanservicing.com and they claim there is no record of the loan and the loans from Argon were transferred Gave another number for Argon and it goes directly to answering machine Sent check to pay off loan and check has not cleared Going to stop payment on check and all other transactions See them in court? Illinois Northern Bankruptcy Court Case ***

Company has withdrawn funds for a debt that has been paid for the last monthsI have proof, via credit report that it has been paidI also have documentation that the money is still being withdrawn as of 4/26/I was promised numerous times within the last two months that I would receive a pay off letter but I never receiveNow my account has been over drawn twice and I am over $in the hole and I am unable to pay other important obligationsAlso, I tried to setup online account numerous times, but they were never able to get it togetherThe suggestion is that they don't want people to maintain their information so they can perform these shady practiceBut when you ask them they blame system errors, but its hard to believe they've had a system error for almost years

This company has not been processing my automatic paymentsI've tried calling several times and cannot get in touch with themI can't even access my account onlineVery upset with their customer serviceI hope they don't think that I am going to be responsible for any late payments when they are no where to be reachedI even tried sending them an email through their "Contact Us" and no reply!!!!

I settled my account April and over paid the account the told me I would receive $in my returnThe day I settled my account I was told that refund checks are processed on fridays so it would be april 8th or april 15th at the latest and then said it would take days to get mailed to meI called today and spoke with another persons and they said checks process on wednesdays and that now it takes up to daysI was paying an extremely high interest rate and they always got their payment with $a day in interestAnd now they are just giving me the run around the person I spoke to on the phone said his supervisor was in a meeting and he just changed the check issue days to wednesday because he knew the 7th was a thursday and I called him out on both the days and that friday was the check issue day and all he said was sorry there is nothing he could do and there was no one else to speak toI think they are holding on to my money to make interest on it

Spoke with the customer on Tuesday, September 27, 2016, to explain the early processing of her most recent payment was due to a technical error within our new billing systemAfter uploading the account information into the new system, the customer's payment date reverted back to its original
date of the 12thPreviously, all payments were scheduled for the 27th of each monthA recent request to move a payment to the 28th was denied because the customer missed the cutoff to make the adjustmentOur records indicate the customer was made aware of this fact.
We also explained our billing was previously handled by a third party who is no longer affiliated with ArgonWith all Account Servicing now being handled in-house, we assured the customer we'll do all that we can to assist with correcting her financial hardshipArgon has offered to cover all fees associated with and caused by the early payment processingHowever, the customer has since closed the account due to an ongoing personal dispute with the bankWe will continue to work with the customer to find an amicable solutionIf the customer has any other questions, Argon can be reached at *** ***