Argon Credit

I have had account with argon for past year,I had ACH removed from account and now all of the sudden they ach my account and I get a fee from bank for this, I talk to argon and they say they will remove it and refund the dollar fee, I talk to argon today to make payment by debit and now they say I have to send them something by certified mail to remove ach, they keep telling me they will send me a link to make payments online which they have yet to do, I now have no way of seeing my balance and dont know what they have going on with my account

spoke to a gentle man on the 12/stated I was closing out the checking account that I would be mailing a check he stated its done and that no more drafts would be taken out of the account on the 1/4/the draft did happen and they taken out of the checking account spoke to marco *** at *** argon credit stated to email a copy of bank statement and in hours I would have a refund because in the notes shows where I called and stopped everything emailed a copy of the bank statement to argon*** 12/6,12/9,12/10,12/11,again on 12/ for account number *** and they keep telling me another 24/hours to review thissame time all iam getting is the run around and keep have the bank call wanting the refund

I paid the loan off on 7/11/and stopped the ACHOn 9/19/16, Argon tried to do an ACH for $This caused me to have a negative balance I emailed them and called them but got no answer I never received a paid in full paper but the loan is closedI need them to return the $to my account ASAP

I called to pay off a personal loan in full They could not provide me with any type of documentation showing the amount of money I have paid them and the interest charged over the course of the loan I paid the loan off in full anyway because I wanted to be done with this I requested that upon doing this they provide me with the full documentation of this loan and a letter stating it has been paid off in full They have since send me a screenshot of a "0" balance and an email stating the loan is paid off if the funds go through - even though it has been almost two months since I have now paid this in full Upon checking my credit report they are reporting two different loans when I only ever had one loan with them They are also reporting these loans as past dueWhenever I call I cannot get a manager or someone with any authority on the phone to talk to me about any of this They have an online customer portal where I am suppose to be able to check the status of my loan and p

I found this company online to apply for a personal loanAfter submitting my application I received a message that stated congratulations your approved for $please click hear to receive fundingAfter clicking I was then forward to a page that showed the contract in which you were to sign and then continue to another page in which requested your bank account information as well as bank acct log in informationI was then requested to submit my id, social security card, taxes, pay stub, bank statement and voided checkAll these documents were scanned and emailed after speaking to Allison, Yasmin, and EvelynI never received a follow up phone call as stated by Yasmin, I never received and email from the verification team, I never receive emails from any of the person I spoke withAfter waiting over days and being hung up on, places on hold several times, I was then notified I wasn't approved and that I would be notified in weeks o the reason whyI feel as though this was a scam because all information was requested at first and even requested a contract be signed to then notify I wasn't approvedI would like Revdex.com to investigate and make sure no one else is brought into such a scamI also will be seeing what can be done to assure I won't be responsible for a contract to pay back money I never received

Applied for a loan, got approved for $3100, signed a contract, and call to check on it only to be told that underwriting staff so-called denied it after it was already approvedI asked to speak to a manager or supervisor, and the customer service repkept giving excuses on why there was no supervisor available and why she could transfer meI was upset at the process here, and I felt as though they just wanted to steal my information, because once you sign a contract they could potentially do anything with that, they could say oh well we gave you the money and you didn't pay it back, and it would be hard to refute because they have that signed loan document, and you never received any funds

As of October 7, 2016, Argon attempted to reach customer by phone on multiple attempts with no answerSeveral voicemails have been left with no returned callsWe have sent follow up emails apologizing for the confusion regarding the transition
as well as explaining change in servicing locationsAdditionally, we addressed the inconvenience caused by inadvertent attempt to debit account offering to cover any and all fees. In our communication we have provided hours of operation, service numbers, service email, and link to new customer portal. Please contact Argon at (*** *** between 8am - 8pm CST M-F

I paid off my loan to Argon credit on February 10, On February 13, Argon Credit took funds from my bank account that they are not authorized to takeI no longer owe this company any money as of 02/10/I am requesting a prompt refund of my money in the amount of $Also, I have requested a statement of my account numerous times since September of 2016, in writing and over the phoneI have requested a statement with my account summary, payments made and interest charges but I have not received any bills

Argon Credit has been clearly having some trouble keeping up with their recordsMy payment is automatically deducted every month (I have proof of this) yet they will still call me requesting payment, stating my account is delinquent Four times now when they did have trouble on their end with the ach draft not going through, I have authorized a manual payment to be taken and they end up double denoting my payment which screws up my bank accountI'm also very displeased that my credit report has not been updated by them since July of last year, so my debt ratio is showing higher than it isWhen I request a statement, they can not deliver and they no longer offer any way for me to check my account online to prove what my balance isI'm very uncomfortable with a company taking money out of my account and not keeping accurate records

Complaint: ***
I am rejecting this response because: I have submitted the amount with a screen shot that Argon Credit Illegally debited my bank account, per *** ** As of this morning (9/29/16) I have not been credited the $35.00I would like a written letter that I can take to the bank showing that this was NOT my fault It's embarrassing having an NSF record on your banking history I would also like to speak to someone in Argon's Compliance department
Sincerely,
*** ***

I've been trying to contact this company for a week and nothing I need to change the bank account on file because I changed banks I really just want something simple: my balance and how many payments I have left I just want to pay, but this company is not letting me I want some sort of communication I hope they don't charge me a late fee or a non payment fee for them never answering through phone or e-mail

My due date with this loan is the 15th of the monthI made arrangements in July (the month I took out the loan) to have the funds withdrawn from my checking account on the 21st of each monthAll went just fine, until SeptI noticed the payment didn't come out at all so I contacted them and did a manual paymentAt that time I was told that they were no longer using their 3rd billing company/First AssociatesI was assured that moving forward that the payments would resume as scheduledOctober's payment was debited on the 15th and when I contacted them I received apologies, blah blah blah, was told to submit my bank statement if there were any fees resulting from thisI sent in my bank statement and it was confirmed that I'm on "the list" to be refundedIt's now been two weeks, still on the list, still no refundThis is unacceptableIt raises flags that there's even "a list"Did this happen to others? I'm not asking for anything but my $and frankly to be on a list for almost

My mother *** ***,had taken a loan out from company online known as "Argon Credit"Both my mother and I had a joint checking account through *** ** *** which this loan came out ofOn November 15, 2016, she had passed awayDuring the months after her passing, I notified all her debtors about her passing and had sent her death certificate to all of themArgon credit, was one I had talked to and they told me to send them the info via email (death certificate) and they would stop processing payments from this accountSo I sent them the info and never got a reply back from them stating that they had received it; not like the other companies didAround February and March, they had taken funds out illegallyI got in contact with them again and told them to STOP! Since March they have not taken anymore withdraws but on October, 2017, they hit my account again and have caused real financial hardship for meI have contacted them and the bank to get this resolved, lea

AVOID!!!! They decided to service their own loans, resulting in my acct showing closed / soldHowever, in months they have yet to add the account back to my credit report and report my acct being paid as agreed etc! In addition, since servicing their own loans, they have not taken out my payment on the due date per my contractI have had to call every month to make sure that my payment is made on time and withdrawn from my accountThe customer service is horrible! I shouldn't have to call every month to make sure they take money out of my account, and they take it out on random days of the month never on the actual due dateThis will be the first loan I pay off next month and I will close the account and never do business with them againSo if you want your credit not reported correctly, and your payments To come out whenever they deem fit or not at all and tell you call then get a loan with themIf you want an actual loan that reports to your credit correctly and your payments are done correctly get a loan with ***!!

Provided proof of payment and receiving harassing phone calls stating account is past dueCalled several times and left several emails proving that the payments are complete and never receive an answer, only a robotic phone callThey have taken money out of my account when the payment has been cleared and promise to follow up with me on an e-mail regarding the discussion we have had I have never received any sort of follow up, only asking for more moneyWhen I called Argon today, I showed more statements showing proof of payment and they mentioned two prices of and on the balance owedI asked why I owe that much if my credit union (i.e*** *** *** have shown that the credit is settled; they were unable to answer any questions and apologized due to glitches in their system previously, but mentioned I still owe that balanceI asked to receive an e-mail or something in the mail regarding the balance I apparently owe, and they have stated it would be mailed over

Argon Credit pulled from my checking account last Wednesday when they were not supposed to was not the contract agreementI have been calling everyday multiple times a day and they keep giving me accuse after accuse about my moneyI incurred 100$ in over draft fees and am unable to pay the bills that the money was forThis is absolutely unacceptable and should not be allowedThis company should be shut down and not allowed to take advantage of people like me

Barely answer the phone, rude, they lie alotSteal money from you as well

In July of this year, Ms*** refinanced her original loan reducing the monthly payment of $down to $Her account was inadvertently reset to the original payment amount causing an overdraft of her personal checking accountShe submitted a payment claim with our servicing department
to have $refunded to herThe mishap has been corrected, the claim resolved, and a refund of $was issued September 30, The remaining $of Ms***'s claim has been used to cover her September payment to ensure her account is in good standing with continued on time paymentIf any additional fees arise due to this matter, Argon is more than willing to cover the cost as long as Ms*** provides sufficient proof that it was our draft which caused themIn addition, we have issued a credit $to the customer's account for the inconvenience. Argon apologizes for the inconvenience caused during this time

Company is bankrupt and sold to a third party agency name ***no one notified me I needed to stop auto pay now my account is late because the new company did not have my information

I applied for a loan through Argon's web site after credit Lending Tree advised I was offered a loan from Argon CreditI went to their site and filled out an application and was told Congratulations You are approved for $They immediately sent a contract for me to signI signed the contract and sent it backI started experiencing problems with their websiteI had to keep reloading the documents they requested ( copy of Drivers License, Voided Check, Bank Statement, Pay stub) On about the third try, I received a new contract for I decided to agree to that amount and I signed the new contractThey called me on several occasions to try to verify my employmentI gave them the number to callThey called me back and said they were unable to verify my employmentThey needed a land line number and not a cell numberI work for a fortune company and we don't run our offices from cell numbersThey said I could print something from my company HR site showing my nam