Barnes & Noble, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Thank you. Revdex.com could list this complaint as satisfied and closed. Item was received Thanks...


Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted]. I did receive a refund for the texbook that I was mistakenly sent but the company has not contacted me in any way. Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
The merchant has debited my card for the amount indicated in my...

complaint, so I am now "made whole".Thank you for your help.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  It took some extra emailing on my part, but they eventually came through and sent me an...

email saying they are processing the refunds to my credit card and those charges should appear on my account in 2 to 5 business days.  Thank you for your help.  I do not believe this would have been resolved without your intervention because they were just refusing to deal with the problem.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We reviewed the complaint submitted by [redacted].   We sincerely regret the inconvenience [redacted] has experienced with unsolicited emails from Barnes & Noble.  We have completed a universal opt out of [redacted]’s email address so that he will be unsubscribed from...

all B&N email.  Please be advised however, that this change will take effect within 10 business days of the date of this writing.  [redacted] will continue to receive emails regarding any orders he places, such as order and shipping confirmations.   If [redacted] still continues to receive our promotional offers after such time, I ask that he contact me directly at ###-###-#### M – F 9am - 5:30pm EST.    Please do not hesitate to contact me should you have any further questions or concerns.   Respectfully,       Cavellene L[redacted]         Sr. Consumer Affairs Advocate Barnes & Noble [redacted]
[redacted]
 
[redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
My refund has been processed. 
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Barnesandnoble.com LLC regarding complaint ID [redacted].Sincerely,[redacted]

At this time, I have been contacted directly by Barnesandnoble.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 The business has contacted me but the issue with the eBook has not been...

resolved.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
After persoanlly calling the customer service number 3 more times since 9/** I have now received...

my refund.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Barnes & Noble Bookstores (retail stores) regarding complaint ID [redacted].Sincerely,[redacted]