BeFrugal

RevDex.com: I have submitted the proof directly t the companyI took the screenshots that they would be looking for with the dates and the proof that be frugal was the site that was on when the purchase was madeI cannot have someone remote in to this computerIt is a company computer with restricted confidential information in thereIt is my son's business computerI cannot have him lose his job because of befrugalEverything that they would have gone in to see on this computer was submitted directly to them
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***

Have not heard back from BeFrugal.com regarding a response from *** ***, nor on how they plan to resolve the issue
Regards,
*** ***

*** * *** BOTH accounts were paid out in full on July 20,

Dear ***,Please read more about Affiliate Network to understand better what the discussion is about.Please refer to this nice diagram*** And these useful links:***BeFrugal is an affiliate marketer and to work with the merchant (***) we need to go through the Affiliate Network, selected by ***, in order to dispute any cash back transactions (commissions) that were not automatically sent to BeFrugal.I hope this helps.Regards,BeFrugal Team

As specified in the BeFrugal terms and conditions to which the customer has agreed, while we will do our best to pursue with a retailer any claims for non-credited transactions, if a retailer does not ultimately issue payment to BeFrugal, we are unable to provide cash backAll cash back is the shared component of the commission paid to BeFrugalWithout a commission for an order, the shared component cannot exist.*** *** ***Regards,BeFrugal Team

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
The business needs to address the systemic causes of the failure to provide Cash Back Credit I sent a request on Nov30th for this Here is a capture of the message that is clearly stored on their site: Summary: Another example where my Cash Back total is saying Alos please check other purchases on Oct 6, 28, Nov These have Cash Back of $
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I very carefully followed the instructions and rules for *** rebates and my rebate should have been accepted When I contacted ***'s legal department they indicated that they do not honor rebate programs that were posted by websites other than their own BeFrugal.com responded by saying they could not follow up on rebate requests relating to *** So again, I made four separate purchases, each of which related to their *** offer of the day, and received zero in rebates on these purchases.Please note that I recentely made an *** purchase by clicking through the ***.com website and received my rebate credit the following day, I do not know why BeFrugal has not complied with their promised rebate in a similar manner
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I was told that the retailer did get credit for the transactionI did everything properly on my endIf the business has a technical issue on there side it's their responsibility to fix it and honor their promises and advertising.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not
satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
[If you are rejecting the business's response please enter your rejection comments here Its totaly not true what they write about *** and I have no idea what that means capturing traffic (it was jus the high shopping season and I ought alot by *** and *** *** and also diffrent stores.]
Regards,
*** ***

Due to violations of the BeFrugal terms and conditions, the customer’s account was deactivated

Revdex.com:I have reviewed the merchant's response in regards to complaint no.: *** and am not satisfied with this resolutionTo begin, their response, which clearly is a form response, does nothing more than communicate what was already communicated to me by email, albeit in a slightly more professional and cheery manner.My complaint is focused on two issues which still remain unaddressed:The purported terms governing the withdrawal of funds and establishing a $minimum are not clearly disclosed on the merchant's websiteThere is no mention or reference to them during the sign up processTo the contrary, there is language speaking to the simplicity of the process and the lack of complex procedures for the consumer to navigateThe terms referenced by the merchant have only been shared with me after the factTo this day, I still cannot easily locate where they can be found on the merchant's websiteTerms which are only disclosed after one enters into a contract cannot be enforcedEven if these terms had been properly disclosed -- which they were not -- they are fundamentally unfairThe merchant acknowledges having possession of funds owed to meThere must be a means for disbursalTo insist that the customer conduct additional transactions to obtain what he has already earned is extortionAgain, I am not seeking the $bonus which I would be entitled to upon reaching $as per the terms of the sign up promotion; I am only seeking disbursement of the $that I earned and which has been confirmed as being otherwise available for withdrawal from my account.Sincerely,*** ** ***

Users are not obligated to use BeFrugalSince the customer mentioned ***, they need to check *** account; the cash back might went to *** accountThis can happen if they have *** browser ainstalled (it might be hidden in the browser) or *** tab open in the same internet browser where they do shopping via BeFrugal.We do not give rebates, we have cash back program with *** is a huge organization and their customer support reps cannot possibly know about all the programs that *** is runningTypically, business side is not disclosed to the customer support in any companyCash back is based on commissionIf this order does not qualify for commission or no commission is provided to us for any reason, then per the terms and conditions agreed to by the customer when joining BeFrugal, cash back will not be issued.Source: http://www.befrugal.com/help/termsandconditions

We will mail you a check for the amount of $to the mailing address you provided to Revdex.com within the next days.We apologize for the difficulties you encounteredTo resolve your account issue, please contact *** and ask to UNBLOCK emails from *** *** *** *** *** *** ***.It looks like they filter out the BeFrugal emails within their company. Their contact us info is here: ***Once they whitelist the BeFrugal.com domain in their mail server, reset the BeFrugal password again from this page: ***
Regards,BeFrugal Team

The customer created two accounts with identical information on both of them: same name (not husband's), same phone number (not husband's), same computer was usedMoreover no shopping was done on the account that made a referralThe referred account, on the other hand, made a purchase, big enough to withdraw the bonus from the first accountBeFrugal closed this account due to the fraudulent activity as per BeFrugal terms the user agreed to during the sito BeFrugalOverview: BeFrugal.com is owned by Capital Intellect IncUse of the services provided by BeFrugal.com is regulated by the following terms and conditionsBy using these services, users consent and agree to these terms and conditionsIf a user finds the terms and conditions unacceptable, they should discontinue use immediatelyGeneral Terms: BeFrugal.com reserves the right to withhold payment of Cash Back rewards for suspected fraud, abuse of merchant or BeFrugal website, use of email spam to promote referrals, or for creating multiple user profilesAny fraud or abuse relating to earning or receipt of cash back rewards, or any misrepresentation of information furnished to BeFrugal.com or its merchant partners by you or anyone acting on your behalf may result in the termination of your BeFrugal.com account and forfeiture of Cash Back rewards Regards, BeFrugal team

BeFrugal submitted the information for this inquiry to the retailersCash back is based on commissionIf this order does not qualify for commission or no commission is provided for any reason, then per the terms & conditions agreed to by the customer, cash back will not be issuedHowever, as the inquiry with the retailer is pending and has not been rejected, it is too soon to know whether or not cash back will be availableWe will resolve the issue once the information is provided to us by retailersRegards, BeFrugal Team

Cash back for travel will post in a two-step fashionWhen a booking occurs, a $credit is added to the customer account by the retailerEligible cash back earnings are applied within days of concluded travel (typically days)We are able to file a dispute only if the date the
dispute is filed is within months of the travel sale Here are the details broken down by customer's travel:booked 8/31/16, concluded 9/22/- booking and travel over monthsCannot dispute - too latebooked 8/31/16, concluded 10/28/- booking over months, travel monthsCannot dispute - too latebooked 10/6/16, concluded 10/22/- booking over months, travel monthsCannot dispute - too latebooked 1/24/17, will diputebooked 2/7/- we requested additional information in order to file a dispute; user has not respondedbooked 2/17/- we already filed a disputeno resolution yetbooked 2/17/- we already filed a disputeno resolution yetbooked 3/12/- we requested additional information in order to file a dispute; user has not responded The customer needs to respond to BeFrugal support regarding and items above.Using the BeFrugal support system, we will keep updating the customer on the disputes that were successfully initiated . Regards,BeFrugal Team

Customer reported to BeFrugal that they placed an order on July 28, that was not reported by *** as eligible for cash backOn behalf of the customer, we contacted *** on August 5, asking the *** affiliate program to review this purchase to verifyeligibilityThe
*** affiliate program responded on August 24, that the customer applied a discount/coupon that was not available through theaffiliate channelAs listed within the *** cash back terms available to the customer, purchases made with non-authorized discounts are ineligiblefor cash backBecause the purchase does not qualify and BeFrugal is not receiving a commission, we are unable to provide cash back.Regards,BeFrugal Team

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below So what is BeFrugal? An affiliate network or a publisher? An affiliate network is based on retailers ( *** IN THIS CASE ), affiliate networks, publishers and the customers ( MYSELF ).
Regards,
*** ***

When the customer placed an order online with ***, the retailer did not track any sale as having come from BeFrugal.comIn response to the customer’s request, we submitted a dispute with ***, asking that they re-check their tracking of this purchase to determine if they made a
mistake or notThe dispute was declined by the *** affiliate programTo quote exactly their response: “Conflict: Other channel conflict” As *** does not consider BeFrugal as the source of this transaction, they did not and will not issue a commission to BeFrugal.comTo guarantee cash back earnings, we always advise to have a separate internet browser dedicated to BeFrugal cask back ONLY, a browser that you do not use for anything else, do not download any add-ons on it or do not click on the coupons on any other sitesWe also advise to avoid paying with gift cards for the orders that you plan to earn cash back on. Unfortunately, we cannot share the commission that we did not receive. Regards,BeFrugal Team