Office people were very good and field tech answered questions willingly Never knew his name He is going to order replacement humistat, one sitting uninstalled on the furnace was damaged, and then schedule an installation
Staff kept me informed of technician arrival timeSteph introduced himself and was courteousHe was proficient and completed the system inspection in a timely mannerHe took time to inform me of any maintenance actions and answered any questions I hadVery professional
Tempo was very responsive to my request for service The people I dealt with (dispatcher and technician) were very professional and courteous The tech was knowledgeable and took the time to determine what tools and equipment he might need for the repair before leaving his shop Upon arrival he explained what he needed to do to give me an estimate of repair cost Before beginning the work he reviewed the costs in detail and asked for my approval The repair was made quickly and the system is now working properly They give a year warranty on their work
I called because the heater was not working This was a warranty call and I did not have an appointment They dispatched a Tech within an hour of me calling Everyone was extremely nice and friendly The service tech was very professional and fixed our problem quickly I will us them again in the future
Paul did an excellent inspection and clearly explained his findings as well as the short and long term savings that I can have on gas and electricity consumption by maintaining and operating properly my house HVAC unit
Khuong Do has been with us for many years in our Plano home and now in our Fairview homeThe service given by him has always been excellent and that is why we always request him
Tempo came to fix an issue created by oversized equipment when we built our home The team they sent, including a supervisor, was very professional They were respectful of my time and my home They did a thorough job and entertained my presence and questions throughout the process It was also very telling to hear from the members of the crew how much they like the upper level management at Tempo This was unsolicited information that came up in conversation This bad initial result ended on a very positive note Thank you Tempo!
Khu*ng D*, a representative *f Temp [redacted] Mechanical Services, is very p*lite and c*urte*us He d*es an excellent j*b He has c*me t [redacted] my h*use several times t [redacted] service my air c*nditi*ning/heating system, and his service has been excellent every time Thank y*u very much
Tempo came to my home to do a warranty repair, the repairman Hugo was very knowledgeable and courteousHe showed up on time did the work to a high standard and didn't leave a messHe also took time to explain the reason a repair was needed and how I can keep my A/C system in good working order
Tempo Mechanical has taken care of our HVAC systems for over years and we have no complaints They are prompt, polite, competent and reasonable We've never felt we are being "upsold" on services not required One feature of their services we like is we nearly always get the same technician, Randy N Randy does a great job and knows our systems well It's nice, too, not to have a parade of strangers in our home
I have been using Tempo for more than years and have never been disappointed with their service or professionalismTheir technicians are tops in my book
Office people were very good and field tech answered questions willingly Never knew his name He is going to order replacement humistat, one sitting uninstalled on the furnace was damaged, and then schedule an installation
I have used this company for yearsI have always been very satisfied with their work
Khuong Dis always the one we ask for because he's the best!! Always on time! Always friendly! Never tries to fix things that don't need "fixing" !!
Staff kept me informed of technician arrival timeSteph introduced himself and was courteousHe was proficient and completed the system inspection in a timely mannerHe took time to inform me of any maintenance actions and answered any questions I hadVery professional
Tempo was very responsive to my request for service The people I dealt with (dispatcher and technician) were very professional and courteous The tech was knowledgeable and took the time to determine what tools and equipment he might need for the repair before leaving his shop Upon arrival he explained what he needed to do to give me an estimate of repair cost Before beginning the work he reviewed the costs in detail and asked for my approval The repair was made quickly and the system is now working properly They give a year warranty on their work
I called because the heater was not working This was a warranty call and I did not have an appointment They dispatched a Tech within an hour of me calling Everyone was extremely nice and friendly The service tech was very professional and fixed our problem quickly I will us them again in the future
KHuong Do is always very polite, thorough, honest and has a very positive attitude Thank you for all you do KHoung :))
The etch was friendly, fast and informative EXCELLENT!
Paul did an excellent inspection and clearly explained his findings as well as the short and long term savings that I can have on gas and electricity consumption by maintaining and operating properly my house HVAC unit
I have been customer of Tempo Mechanical Services since All the Team players are very courteous and we have been very satisfied for their services
Khuong Do has been with us for many years in our Plano home and now in our Fairview homeThe service given by him has always been excellent and that is why we always request him
Paul did a great job Very professional and helpful Thanks!
Tempo came to fix an issue created by oversized equipment when we built our home The team they sent, including a supervisor, was very professional They were respectful of my time and my home They did a thorough job and entertained my presence and questions throughout the process It was also very telling to hear from the members of the crew how much they like the upper level management at Tempo This was unsolicited information that came up in conversation This bad initial result ended on a very positive note Thank you Tempo!
Khu*ng D*, a representative *f Temp [redacted] Mechanical Services, is very p*lite and c*urte*us He d*es an excellent j*b He has c*me t [redacted] my h*use several times t [redacted] service my air c*nditi*ning/heating system, and his service has been excellent every time Thank y*u very much
Tempo came to my home to do a warranty repair, the repairman Hugo was very knowledgeable and courteousHe showed up on time did the work to a high standard and didn't leave a messHe also took time to explain the reason a repair was needed and how I can keep my A/C system in good working order
Tempo has been very prompt to help in any way they can on call backs from new construction install Very courteous and professional
Tempo Mechanical has taken care of our HVAC systems for over years and we have no complaints They are prompt, polite, competent and reasonable We've never felt we are being "upsold" on services not required One feature of their services we like is we nearly always get the same technician, Randy N Randy does a great job and knows our systems well It's nice, too, not to have a parade of strangers in our home
Always get great service from Tempo Mechanical and Mike does a great job in keeping my HVAC System in top order
*** *** was on time, courteous and friendly He completed a thorough inspection with explanation of what he did
I have been using Tempo for more than years and have never been disappointed with their service or professionalismTheir technicians are tops in my book