Bittrex, Inc. Reviews (221)
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Bittrex, Inc. Rating
Address: 6077 S Fort Apache Rd STE 100, Las Vegas, Nevada, United States, 89148-5580
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Hi, The problems of complaint # *** was successfully solved by BittrexThank you!
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Revdex.com:
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Customer's ticket was already closed and no new tickets have been opened
Customer's ticket has been updated and being worked
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and send to Bittrex the requested documentation for my account verificationNow I am waiting them get the procedure done.
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***I ask for a refund of my funds placed in accounts with bitrix, how do I get my money back?
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:Their response makes it clear they either did not read the original support issue or they are lying to quickly resolve this issueThe company did finally respond to the support ticket and release my funds to me, probably because I filed this complaint, but their response is a flat out lieI did not put in the incorrect address, I sent them proof that the funds were sent from my wallet address to the correct wallet addressThese addresses can be seen by anyone on the Stellar blockchain and the Bittrex address was correctIt is their lack of customer service that turned what could have been a quick fix to one that took over a month and cost me a lot of money due to market fluctuationsHad I not sent this Revdex.com complaint who knows if they would have addressed the issue at allThey should have just apologized for THEIR mistake instead of blaming the customerA double fail when it comes to their customer service
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:This is simply just not true. I have attached screenshots to prove I sent the funds to the correct address. I also have provided a link to a conversation where another user had run across the same exact issue and was told the same lie. The issue was later resolved and the funds were returned. Thank you.https://www.reddit.com***
Sincerely,
*** ***
Customer's tickets have been updated and solvedThere is nothing more we can do to help them
complaint #***solved Thank you
We have changed the customer's email at their requestSince the issue the customer had is now solved, we ask the Revdex.com to consider this complaint resolved
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because: I sent the tokens to the right token address, but I just did not include a message
Sincerely,
*** ***
Customer's ticket was just updated and is now solved
Customer's ticket has been updated and waiting on customer reply
Complaint: ***
I am rejecting this response because:
Im Spanish and I sent my id, photos from me with my Id a few times
Sincerely,
*** *** ***