Blue Dot Services of Maryland Reviews (204)
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Blue Dot Services of Maryland Rating
Address: 125 Industry Ln, Forest Hill, Maryland, United States, 21050-1621
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EasyGood serviceFelt like installers (Ray E and Kyle B) took pride in their work, offered good suggestions, and did a quality job
Very pleased with Todd Stoday
Dwayne T from Blue dot was very professional and thorough Thank you Dwayne
Blue Dot Services of Maryland has always given us excellent, prompt, reliable service Shawnte W., services our heat pump most recently He covered his shoes, took care of the request and answered all of our questions We will continue to be a customer
Don and Brad were so wonderfulThey came on time and worked tirelessly for hoursThey also were very professional and informative about the installation of the unitThey kept my house clean and were courteous of my homeThey also were very pet-friendly and my dog loved them Thank you both so much!
John *** provided excellent customer service when he came to inspect my sister's homeHe was extremely polite and professionalHe also offered suggestions for improvementsI would highly recommend him and Blue Dot Services of Maryland
We purchased a new Carrier Heat Pump from Blue Dot, and the technicians who installed it were exceptional They arrived on time, and were very knowledgeable, efficient, and neat They were also cordial and very customer oriented
The office called my cell prior to the technicians arrival, asking if he could come a bit early! What a pleasant surpriseThe technician arrived and reviewed my system with me, and went to work
Thorough, professional, and courteousThank you
Great accountabilityThorough ServiceSo glad that they insisted on coming out to inspect the system even after I cancelled the appointment Still under warranty and on a holiday weekend, Mike diagnosed a problem that would have been an issue down the road
Peter was very professional and spent more time than anyone in the past has ever done.He had a great deal of knowledge about the units
Kudos to Fernando for his thorough work and for identifying and repairing issues not addressed by others
Great company all aroundEasily accommodated appointment, resolved billing issue (by trusting me, a new customer!), quick response, great communication, fast resolution by knowledgeable technicianI can't tell you how refreshing/unbelievable/rare this type of service isAnd at every level! Thank you, Blue Dot, thank you
Blue Dot did a warranty service call when my AC went done They came the same day, fixed the problem True experts and professionals! I have been using them for years without complaint I will use them again and again
Always professional service from Blue Dot technicians We have used them for many years in two different houses and will continue with them
Very professional, cleaned up well after the job was done, explained the new A/C unit with no pressure to get a service contract I would definitely use Blue Dot again if need be
Excellent Service from Sales to Installation
Very good service; very professional, courteous, and clean We always get a phone call before they come We've been with them for over years and have been very satisfied (HVAC service and purchase and installation)
First class service, exceptional courtesy
Installers Montre and Carlos did yeomen's work installing my new heating/ac system They worked overtime to get it right and were very courteous
Tony Bonazzi was only supposed to check my nearly new Carrier HVAC unitUnfortunately I was having issues with it and he was unable to perform his service until another technician helped him resolve a 'communication' problemWhen the latter was resolved the former was performed easily and speedilyAll in all it was a positive experienceIt just seemed strange that the phone number in the yellow pages was just a fax machineTHAT made getting in touch with them more inconvenient