Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Although confirmed delivered, we will be refunding the customer for the item claimed not received as a one time courtesy. The customer has also been notified personally.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I disagree Bulyfly's solutions.The firstly Bluefly group selling the second hand good to customersThe second the suit not a quality issueperfect condition apply to quality issue But perfect condition not including Ur team cheat customers ,selling the second hand good for customers
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Bluefly stands behind the authenticity of all designer goods offered. Because the item was purchased three years ago, it is outside of our returns policy. We apologize for any inconvenience caused.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I received a refund as of yesterday, October **, 2015.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
After eight months, the company has finally refunded me my money.
Sincerely,
[redacted]
The customer was refunded on 3/**/15 for the amount of $291.28. Please note that depending on the card issuer, refunds may take 3-10 business days once they have been issued to appear on statements.
We are sorry to hear that the customer is having issues with their item purchased. We would be happy to reach out personally to the customer to resolve their issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to...
complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:This is unacceptable. I have been told on various occasions that I was to have received a credit. This credit should be applied immediately - not within 3- 10 business days,as this is what I was told before - and nothing has happened. I have been told repeatedly that this matter would be resolved by various people at the customer service level.
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I reviewed the details of my case and others on Revdex.com. I need to change my request to state a request for $100 to be credited to my [redacted] acct instead of bluefly store credit. I cannot bring myself to do further shopping with bluefly. I am am afraid that another order I placed is also the wrong size. I want to keep this case. Open until I receive my refund. I want to know from firefly how much I will be getting back in refund amount. I want assurance that I will not have to pay for return shipment. I don't understand their return steps.
I want the $ amount that will refunded. The exact amount is wanted.
In order for the Revdex.com to appropriately process your response, you MUST answer the questionin
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Although confirmed delivered, we will be refunding the customer for the item claimed not received as a one time courtesy. The customer has also been notified personally.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I disagree Bulyfly's solutions.The firstly Bluefly group selling the second hand good to customersThe second the suit not a quality issueperfect condition apply to quality issue But perfect condition not including Ur team cheat customers ,selling the second hand good for customers
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Bluefly stands behind the authenticity of all designer goods offered. Because the item was purchased three years ago, it is outside of our returns policy. We apologize for any inconvenience caused.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I received a refund as of yesterday, October **, 2015.
Sincerely,
[redacted]
Bluefly stands behind the authenticity of all designer products sold on our
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
After eight months, the company has finally refunded me my money.
Sincerely,
[redacted]
Bluefly apologizes if the customer was hung up on and will address with the appropriate department. The refund has been processed.
Bluefly will reach out again to the Marketplace vendor for an exception.
The customer was refunded on 3/**/15 for the amount of $291.28. Please note that depending on the card issuer, refunds may take 3-10 business days once they have been issued to appear on statements.
We are sorry to hear that the customer is having issues with their item purchased. We would be happy to reach out personally to the customer to resolve their issue.
Bluefly apologizes for this error and will refund the item that was never received.
Revdex.com:At this time, I have not been contacted by Bluefly, Inc regarding complaint ID [redacted].Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to...
complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:This is unacceptable. I have been told on various occasions that I was to have received a credit. This credit should be applied immediately - not within 3- 10 business days,as this is what I was told before - and nothing has happened. I have been told repeatedly that this matter would be resolved by various people at the customer service level.
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I reviewed the details of my case and others on Revdex.com. I need to change my request to state a request for $100 to be credited to my [redacted] acct instead of bluefly store credit. I cannot bring myself to do further shopping with bluefly. I am am afraid that another order I placed is also the wrong size. I want to keep this case. Open until I receive my refund. I want to know from firefly how much I will be getting back in refund amount. I want assurance that I will not have to pay for return shipment. I don't understand their return steps.
I want the $ amount that will refunded. The exact amount is wanted.
In order for the Revdex.com to appropriately process your response, you MUST answer the questionin
Sincerely,
[redacted]