Mitchell T. was very professional and took time to answer all our questions. He took his time and did not rush through the job. We have been very pleased with the quality of service we have been receiving from Peaden and their service representatives.
William was the Plumbing Tech. Called and arrived in the stated time frame. Professional- Courteous- Genuine are just a few of his traits. I will continue to use this Company...and will recommend them to anyone!
Dependable, quick to respond, great service, technicians are always very knowledgeable, courteous and explain anything that you might have a question on
Our water heater failed, Caleb responded quickly and worked with manufacture to resolve a warranty repair. Caleb and Chad had the heater replaced quickly putting us back in hot water ASAP. Thanks Peaden.
Who wants to deal with an urgent Plumbing Problem at 9:30 pm on a cold night? Peaden does and will! Ten minutes after placing call thru answering service, Paul, the on-call Plumbing Tech called me for details, and 1 hour later the problem was taken care. Bill was reasonable, and the friendly advice on maintaining these old drain lines valuable and doable.
Appreciate the service and the great attitude - go Paul!
The Team that REPLACED MY DEFECTIVE UNIT did a good job.
I STILL DONT UNDERSTAND WHY AFTER 3 VISITS BY YOUR TECHS IT TOOK ANOTHER WEEK AND A VISIT BY ANOTHER TECH TO GET THE UNIT REPLACED after it was apparent it had a problem I feel like you KNEW you had a defective product and were not proactive enough to go ahead and admit it and replace it.......I have waited this long to reply to your survey because I wanted to make sure the replacement unit worked properly, at least for a little while...I originally bought and paid for a unit that was warranted to last 10 years and It made it a little over 3...
As you can see, I am not a happy Peaden Customer but we are both stuck with each other
From start to finish this was the a great experience, the tech that evaluated my home was very knowledgeable and was helpful in the decision on what was best for my home and my budget. The installers were as professional as it gets, they went to work and worked, no diddling around, answered all my questions, cleaned up as they worked and left, the only way you could tell they had ever been here, is the cool comfortable living space that they left behind.
Jarren has been to our home on two separate occasions. He is polite and always takes time to answer questions. His repairs are done expertly and with respect to our home.
Recently Patrick and Alan serviced the 2 units in my home under my service plan that I have with Peaden for about the last 20 years. They arrived on time , explained what they would be doing and proceeded to perform their work in a professional and efficient manner. Very happy with the quality of their work.
I called at about 5 Saturday afternoon after a renter reported the AC in our condo was out. Royce was there within an hour and fixed it. Very prompt and very efficient, as has always been our experience with Peaden.
My plumber was John [redacted] I am so very pleased and overwhelmed how he took care of my in ground leak at the house. I am not at home and neighbor called to said it was leaking on the driveway. I called Peaden. I was scheduled that afternoon. The best is that John took it as his personal mission to help me. He gave me a diagnosis and gave me the solutions and with out hesitation said "I can repair this!" I have always had Peaden handle my plumbing and air. But this experience made me glued to the business more than ever. Thank you for your help and speed to solving my problem. I am very confident that I will use Peaden for life. But keep training them up like John. He even told me he was in the military service. Thank you John for your service to Our Country. Sincerely,
[redacted]
Keith was punctual, considerate in bringing the shoe covers I requested and professional. He explained the things he did and saw. He answered my list of questions and I could tell he was sincere with the way he answered. He was personable and pleasant. I trusted the information he gave. Peaden is fortunate to have someone of this caliber. Thank you.
Mitchell T. was very professional and took time to answer all our questions. He took his time and did not rush through the job. We have been very pleased with the quality of service we have been receiving from Peaden and their service representatives.
Excellent work! I highly recommend Peaden Air Conditioning.
William was the Plumbing Tech. Called and arrived in the stated time frame. Professional- Courteous- Genuine are just a few of his traits. I will continue to use this Company...and will recommend them to anyone!
Dependable, quick to respond, great service, technicians are always very knowledgeable, courteous and explain anything that you might have a question on
Our water heater failed, Caleb responded quickly and worked with manufacture to resolve a warranty repair. Caleb and Chad had the heater replaced quickly putting us back in hot water ASAP. Thanks Peaden.
The two Peaden repairmen were very polite, considerate and very knowledgeable.
Very dependable business. Techs know their jobs, leave work site clean.
Who wants to deal with an urgent Plumbing Problem at 9:30 pm on a cold night? Peaden does and will! Ten minutes after placing call thru answering service, Paul, the on-call Plumbing Tech called me for details, and 1 hour later the problem was taken care. Bill was reasonable, and the friendly advice on maintaining these old drain lines valuable and doable.
Appreciate the service and the great attitude - go Paul!
Very professional and on time.Also worked very quickly. I would certainly recommend.
On time, courteous and knowledgeable.
The Team that REPLACED MY DEFECTIVE UNIT did a good job.
I STILL DONT UNDERSTAND WHY AFTER 3 VISITS BY YOUR TECHS IT TOOK ANOTHER WEEK AND A VISIT BY ANOTHER TECH TO GET THE UNIT REPLACED after it was apparent it had a problem I feel like you KNEW you had a defective product and were not proactive enough to go ahead and admit it and replace it.......I have waited this long to reply to your survey because I wanted to make sure the replacement unit worked properly, at least for a little while...I originally bought and paid for a unit that was warranted to last 10 years and It made it a little over 3...
As you can see, I am not a happy Peaden Customer but we are both stuck with each other
From start to finish this was the a great experience, the tech that evaluated my home was very knowledgeable and was helpful in the decision on what was best for my home and my budget. The installers were as professional as it gets, they went to work and worked, no diddling around, answered all my questions, cleaned up as they worked and left, the only way you could tell they had ever been here, is the cool comfortable living space that they left behind.
The plumber, was very friendly and professional. overall great experience.
Good, efficient maintainence service!
Jarren has been to our home on two separate occasions. He is polite and always takes time to answer questions. His repairs are done expertly and with respect to our home.
Recently Patrick and Alan serviced the 2 units in my home under my service plan that I have with Peaden for about the last 20 years. They arrived on time , explained what they would be doing and proceeded to perform their work in a professional and efficient manner. Very happy with the quality of their work.
I called at about 5 Saturday afternoon after a renter reported the AC in our condo was out. Royce was there within an hour and fixed it. Very prompt and very efficient, as has always been our experience with Peaden.
My plumber was John [redacted] I am so very pleased and overwhelmed how he took care of my in ground leak at the house. I am not at home and neighbor called to said it was leaking on the driveway. I called Peaden. I was scheduled that afternoon. The best is that John took it as his personal mission to help me. He gave me a diagnosis and gave me the solutions and with out hesitation said "I can repair this!" I have always had Peaden handle my plumbing and air. But this experience made me glued to the business more than ever. Thank you for your help and speed to solving my problem. I am very confident that I will use Peaden for life. But keep training them up like John. He even told me he was in the military service. Thank you John for your service to Our Country. Sincerely,
[redacted]
Keith was punctual, considerate in bringing the shoe covers I requested and professional. He explained the things he did and saw. He answered my list of questions and I could tell he was sincere with the way he answered. He was personable and pleasant. I trusted the information he gave. Peaden is fortunate to have someone of this caliber. Thank you.
[redacted]
09/14/16
They have gone above and beyond on this job