Bricasti Design LTD

Complaint: [redacted]I am rejecting this response because:
This is still an issue, as I...

have received no information as to why it was disabled, my efforts at contact have been left un-replied, and the account is still deactivated.
There has been zero effort on any level to resolve this issue, past completely ignoring me.
I expect a proper response next time.
Sincerely,[redacted]

Complaint:[redacted]I am rejecting this response because:It is no response at all. My fb page was restored after being locked up for several days, but I had taken no action to download their antivirus, nor taken any action at all, other than to complain where I was able--flailing into the dark. That is proof enough to demonstrate that there was no legitimate cause for them to close down access to my account. Facebook benefits from the use of these pages by consumers and our use is voluntary and free, but any reasonable person is disturbed and angered by such callous disregard for the freedom of access to the relationships, the information and social access that we have created in collaboration with them.Sincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]- I’m having issues with my name on Facebook: [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I’m blocked from using a feature (ex: sending messages, uploading photos):[redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
Thank you for wanting to help...

me. Please solve the case with my account, my account got disabled, I have sent the photos of me and my passport. 3 days before my account got disabled again, I received back access to my account through Revdex.com. I did nothing in the 3 days but my account got disabled again for no reason. I have very important documents on my account so please give me access  back fast. I have explained everything in my first message.
Thank you.
Sincerely,[redacted]

Hi [redacted],Thank you for contacting us through the Revdex.com. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because:Unfortunately I have not created multiple accounts using the same e-mail address ([redacted]). This reasoning also does not justify why I was required to provide ID on Multiple Occasions. I provided proof on the first few occasions and after that it just turned into unnecessary hassle. Also with regards to this account, I would like to change the Name on the account. It seems that the name that appears on this account has a void letter as a prefix, most likely due to auto-correct features. Name on account = [redacted] ..... Actual Name = [redacted] .... So I would be pleased if you could send me an e-mail with resetting options for the name or if you could make the changes yourself. While we are on the topic of accounts, why is it that I have requested to have deleted a different account about 2 years ago however that account has yet to be deleted, and is still active on Facebook. I would like for it to be deleted permanently from the databases of Facebook please. I hope that You find it productive as I have, to mention all related complaints within one resolution window. I would be glad if you were to resolve all of the issues stated above. Thank You. For information to help resolve the complaint registered only --::E-mail address with regards to original complaint (Business Account) = [redacted]E-mail address with regards to account deletion (Old Private account) = [redacted]Other e-mail address and accounts associated with user (Private account) = [redacted] Sincere Regards,
[redacted]

Hi,Thank you for contacting Facebook through the Revdex.com. We’re sorry to hear you’re having trouble accessing your Facebook account, but we think it may be compromised. To keep your information safe, we've locked your account.Before we can unlock your account, we need you to complete a quick security...

check. Please enter your login information on Facebook ([redacted]) and follow the onscreen instructions.Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because that lame [redacted] links to their help center do nothing whatsoever.  On the Facebook page for [redacted] found at this address: [redacted] there is a review by [redacted] which has a comment under it containing a woman's name and location, which was an attempt by someone to have our followers attack, harass, and otherwise harm this woman.  We have sent no less than 6 request to Facebook tagging it as inappropriate and asking that it be removed.  All our volunteers get in return is a generic response that states it does not break Facebook standards.  If posting a woman's name and location in an effort to have people seek her out isn't inappropriate harassment, then I don't know what does violate their policies and standards.
In addition, on this same page there are a number of reviews which contain profanity and inappropriate comments.  We are unable to remove those even though they have been flagged according to the help center links Facebook just sent.  Those are worthless and have gotten nowhere, which is why we come forward with this Revdex.com complaint now. 
Facebook refuses to even acknowledge us or our existence, much less address our complaints.  Sincerely,[redacted]

Hi [redacted],Thanks for writing in to Facebook through the Revdex.com. It looks like you're reporting an account that was hacked. To get immediate help, please report the account here:[redacted]From this section of the Help Center you can lock down your account and learn how to keep it safe in the future. Since we don't support hacked accounts through this channel, this is the best way to get help. Sorry for any inconvenience.Thank you for contacting Facebook,[redacted]The Facebook Team

Complaint:[redacted]I am rejecting this response because:  I have used what FB call their resources many times and the fake accounts are still active.
Here are links to Two outstanding fake accounts that are defaming others in violation of Facebooks Community standards:
 
[redacted] [redacted]
 
[redacted] [redacted]
 
These are IMPOSTER accounts more than likely made by a guy called[redacted] His Facebook profile has just been removed for having multiple accounts his main one was : [redacted]
 
 
Sincerely,[redacted]

Hi [redacted],Thank you for contacting Facebook through the Revdex.com. It looks like your account has been temporarily blocked from using certain Facebook features. We use blocks to help keep Facebook a safe and welcoming community for everyone. Some reasons your account may have been blocked...

include:-Repeatedly commenting on posts in a short period of time-Rapidly adding people to a group-Tagging people who aren't your friends in real lifeTo learn more about blocks and why they happen, visit the Help Center:[redacted]Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- Report abuse on Facebook (ex bullying, harassment, spam): [redacted]- I think someone was trying to scam me or a friend: [redacted]- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and the email address associated with the account is [redacted]
[redacted]

Hi,Thanks for reaching out to Facebook through the Revdex.com. It looks like you already have an open support ticket with us regarding this issue. The best way for you to get help is to respond to the email with the requested information. If you have to submit your ID, please see the Help Center articles...

below for instructions on how to do this:- How do I upload my ID to Facebook?: [redacted]- What types of ID does Facebook accept?: [redacted]
Thanks,
The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page:[redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,**The Facebook Team

Hi, Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center...

address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report an impostor account on Instagram: [redacted]- Report abuse on Instagram (ex bullying, harassment, spam): [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,The Facebook Team

[redacted] [redacted] [redacted]

Hi Julian,Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
None of the reasons given is something that pertains to my situation.  I've done nothing wrong to have been blocked, nor was I given an option to dispute this.  There is no way of getting a hold of anyone at Facebook.  Facebook took away my freedom to speak and punished me and didn't even give me a reason why.  They just said I violated their terms of service and put me on block.  I want to know exactly what I said that was wrong.  The post they said they deleted and blocked me for had nothing that violated their terms of service.Sincerely,[redacted]