Burton Plumbing, Heating & Cooling

Service tech *** was on time and very friendlyChecked my furnace for the winter seasonVery knowledgeable

Their service was great, *** was an excellent technician

Both ***, the dispatcher, and ***, the technician, were courteous and professional*** provided the service I requested and did a thorough job

I feel that Burton is guilty of and misleading advertising They are constantly advertising their $** service calls but when they come out, you have to buy something else more expensive to get that price We called them for the simplest job a Plumber can do, unplugging a Bathroom stool, and their charge was $*** Besides all that, the Plumber spent most of his time trying to sell us all kinds of expensive upgrades that are totally unnecessary

Working with *** is a pleasureEasy to get along and he knows his stuffHe covers all aspects and answers your questions completelyBurton as a company is very customer oriented and cares about you as a customer

Service technician was prompt and courteousWork was done at the agreed price and in a reasonable time frameThe customer service desk kept me informed of the status of my job request so I knew when and whom to expect

*** was really good to work withTough situation but he explained everything very well including our optionsHe made us feel very comfortable with our decisionThe service people were also VERY careful around the house to leave it as they found itTotally positive experience

*** was very knowledgeable about electrical workHe would explain everything to make sure I knew exactly what the job consisted of and step by step what he was doingI was very pleased with his workI would recommend Burton and Jeremy to anyone who needs electrical work done

Mr***, the technician, was on time, professional, and thorough He cleaned up after himself during the course of the service and explained what was happening Top rate
The phone contacts with the company were very helpful, and professional as well

This was my second experience with ***, and both times were a pleasureHe needed to research my pressure tank before fixing it, and was able to do so quickly and efficientlyHighly recommended!

I requested help with some electrical problems in our home The service was beyond exceptional Excellent follow up and follow through on the company's part I received advance notice by phone and email as to who was doing the actual work...name and picture and when he would arrive, again email and phone message I am alone quite a bit and this was helpful in allaying any fears of people working in and around my home ***, the electrician was one of the nicest, most pleasant people to ever work in our home We have an old home so work is constant! He was so professional in every respect that I will request him personally for any future work The work was done in an efficient manner and we are very pleased with all components related to this work Great company!

*** went out of his way to explain all procedures and charges Very personable and professional!

*** was courteous and professional, arrived quickly and fixed our drain issue

I was very disappointed with the service It cost far more than the quote The tech too much longer than I planned He left a mess for us to clean up I felt like they were taking advantage of an elderly man

Our Service pro *** was great! He did a thorough job of explaining what the problem was and what the solution was We will request him for any future service work we might need done

Excellent service, with no pressure to do unneeded repairs!

We installed a gas furnace years ago and an AC this year Bother experiences were excellent Our AC started losing its ability to cool so we called Burton The technician, *** was very thorough in testing everything The team who did the installation of the new system was excellent I have no complaints at all about the entire experience

*** was the drain tech that came to my house to help with a plumbing problem I was having He was so helpful in that he presented me with the different types of services Burton provides once he looked at the problems I was havingHe was extremely knowledgable and explained what he was doing and why I really felt I could trust him Before he and his partner left they went through each of the areas they had worked on and made sure they were all working properly I know that if I have another problem, it is he that I would ask to come out and help He was very professional

*** was greatHe was very professional and courteous*** thoroughly explained what he was doing and was knowledgeable on the system he was working on
Thanks

Burton employee ***went above and beyond his expected duties