We had a leak in our basement, dry wall ceiling. Taylor P. came out to our house, we have been long time customers of Level, I cannot say enough about how polite, clean and tidy Taylor was. We have always been very satisfied customers of Level, and Taylor's work today confirmed our satisfaction all the more. Wonderful people to work with, a true pleasure. THANK YOU! Linda K.
My air conditioner quit on me- on Memorial Day weekend of course! I called the day after the holiday to see when I could get someone out to look at the unit. Level One was able to confirm 2 appts for me one that day, and another one later in the week in the event the technician could not make it out to my home on the first day.
Turned out the technician was able to come out 2 hrs prior to the appointed time which was a life-saver! He was polite, professional and determined what was going on with the unit. Parts were replaced and I was able to have air con again the same day I called for service! This tech and Level One cannot be thanked enough!
My family has been using Level Home Services for all of our heating/ac needs for many years and they have always proven to be a first-rate company. Scheduling is never a problem and everyone from the office personnel to the field technicians are courteous, professional and knowledgeable. The field technicians are always ready to answer any questions or concerns we may have and offer advice. Our last encounter with Level was no different. Our technician, Mike ** was no exception. He was here on time and although it was just a routine maintenance call, explained everything to us both before and after services rendered and was willing and able to answer any of our questions. I have in the past and will continue to recommend Level Home Services to anyone with heating or a/c needs.
[redacted] was awesome! He was very patient as I harangued him with many questions. I would most definitely return to Level Home Svcs and would ask specifically for [redacted].
Staff was helpful and courteous. Excellent response time for service. They make customer service number 1. They also sent an email with a picture of the technician coming to my home therefore increasing the comfort a women home alone to open the door. I would absolutely recommend them to my friends and family. The service tech Jeremy was neat, kind and smiling also efficient and helpful.
J. L. was highly professional and did his job quietly and efficiently. He was both polite and friendly. After completing his inspection, he advised us on what he found and thanked us for using Level's services.
I was very happy to see Steve T. when he arrived to perform preventive A/C system maintenance. He serviced our HVAC system in years past and I always felt he went above and beyond. Other Level technicians, who were all very good, came out the last few times we had service. Steve is professional, courteous, knows what he's doing and takes the time to explain what he's doing so the customer is in the know too. He's very much appreciated.
On 1-17-17 it was determined my furnace had cracks in its heat exchanger and had to be replaced. The new furnace was installed the next afternoon. The total job took just 4 hours. Both Daniel and Chris were on time, explained the process and completed the job quickly and efficiently. I couldn't have asked for better service. Without reservations of any kind, I would recommend Level Home Services.
Installation and service was excellent. The technicians were very professional. I have recommended Level Heating and Air to others and will continue to do so.
Steve T. (and everyone else who I have ever worked with from Level) was courteous, personable, efficient, and neat. He was very respectful of me and my home, came on time, and did his job well.
Not only did I receive confirmation of the time window in which he was supposed to arrive along with a name of who to expect, but he also explained the details of my contract before he left so I would know when next to schedule service.
I would gladly recommend this company to anyone who wants a job well done at a reasonable price and cares about letting someone trustworthy and competent into their homes.
My furnace was serviced today by Ryan who was professional, friendly and efficient. I have been a customer of Level Home Services for several years and their services have always been excellent. I highly recommend them.
Daniel and Ryan from Level Home Services installed a new heat pump, indoor air handler, and new coolant pipes in my home on 18 October 2016. They showed up at the scheduled time and completed the job by the estimated completion time. They answered all my questions. They asked me specific questions/decisions about the installation and followed my instructions. They removed the old equipment and associated containers/trash. The system functions properly. There were no surprises.
We had a leak in our basement, dry wall ceiling. Taylor P. came out to our house, we have been long time customers of Level, I cannot say enough about how polite, clean and tidy Taylor was. We have always been very satisfied customers of Level, and Taylor's work today confirmed our satisfaction all the more. Wonderful people to work with, a true pleasure. THANK YOU! Linda K.
My air conditioner quit on me- on Memorial Day weekend of course! I called the day after the holiday to see when I could get someone out to look at the unit. Level One was able to confirm 2 appts for me one that day, and another one later in the week in the event the technician could not make it out to my home on the first day.
Turned out the technician was able to come out 2 hrs prior to the appointed time which was a life-saver! He was polite, professional and determined what was going on with the unit. Parts were replaced and I was able to have air con again the same day I called for service! This tech and Level One cannot be thanked enough!
Justin provided a service update last week.
I'd rate his service as 100% or more.
Attentive to client (me) and tenant.
Absolutely excellent.
My family has been using Level Home Services for all of our heating/ac needs for many years and they have always proven to be a first-rate company. Scheduling is never a problem and everyone from the office personnel to the field technicians are courteous, professional and knowledgeable. The field technicians are always ready to answer any questions or concerns we may have and offer advice. Our last encounter with Level was no different. Our technician, Mike ** was no exception. He was here on time and although it was just a routine maintenance call, explained everything to us both before and after services rendered and was willing and able to answer any of our questions. I have in the past and will continue to recommend Level Home Services to anyone with heating or a/c needs.
[redacted] was awesome! He was very patient as I harangued him with many questions. I would most definitely return to Level Home Svcs and would ask specifically for [redacted].
J. did a great job explaining what I was getting done and answering all my questions.
Staff was helpful and courteous. Excellent response time for service. They make customer service number 1. They also sent an email with a picture of the technician coming to my home therefore increasing the comfort a women home alone to open the door. I would absolutely recommend them to my friends and family. The service tech Jeremy was neat, kind and smiling also efficient and helpful.
J. L. was highly professional and did his job quietly and efficiently. He was both polite and friendly. After completing his inspection, he advised us on what he found and thanked us for using Level's services.
I was very happy to see Steve T. when he arrived to perform preventive A/C system maintenance. He serviced our HVAC system in years past and I always felt he went above and beyond. Other Level technicians, who were all very good, came out the last few times we had service. Steve is professional, courteous, knows what he's doing and takes the time to explain what he's doing so the customer is in the know too. He's very much appreciated.
Mike P arrived promptly and gave us great, courteous service with a smile. He patiently answered all of our questions.
On 1-17-17 it was determined my furnace had cracks in its heat exchanger and had to be replaced. The new furnace was installed the next afternoon. The total job took just 4 hours. Both Daniel and Chris were on time, explained the process and completed the job quickly and efficiently. I couldn't have asked for better service. Without reservations of any kind, I would recommend Level Home Services.
I would like to thank DJ J for his excellent service while inspecting our heat pump.
Installation and service was excellent. The technicians were very professional. I have recommended Level Heating and Air to others and will continue to do so.
MIKE P WAS HERE YESTERDAY AND WORKED DILIGENTLY TO SOLVE THE SQUEAKY NOISE MY OIL BURNER WAS MAKING. PROBLEM SOLVED THANKS, MIKE
Very satisfied with the service I receive from Level Home Services.
Steve T. (and everyone else who I have ever worked with from Level) was courteous, personable, efficient, and neat. He was very respectful of me and my home, came on time, and did his job well.
Not only did I receive confirmation of the time window in which he was supposed to arrive along with a name of who to expect, but he also explained the details of my contract before he left so I would know when next to schedule service.
I would gladly recommend this company to anyone who wants a job well done at a reasonable price and cares about letting someone trustworthy and competent into their homes.
Three words....Prompt, Courteous, and Professional. I would definitely do business with them again. Serviceman Edgar D. was very helpful.
Prompt service, friendly serviceman., answered questions freely.
Recommend to everyone.
My furnace was serviced today by Ryan who was professional, friendly and efficient. I have been a customer of Level Home Services for several years and their services have always been excellent. I highly recommend them.
Daniel and Ryan from Level Home Services installed a new heat pump, indoor air handler, and new coolant pipes in my home on 18 October 2016. They showed up at the scheduled time and completed the job by the estimated completion time. They answered all my questions. They asked me specific questions/decisions about the installation and followed my instructions. They removed the old equipment and associated containers/trash. The system functions properly. There were no surprises.