Carolina Carports, Inc.

WE ORDERED A CARPORT BACK ON SEPT 24, 2015 WE WERE TOLD THAT IT WOULD BE DELIVERED 2 TO 8 WEEKS. BY NOVEMBER 2015 I HAD CALLED AT LEAST TWICE EVERY TIME I CALLED THEY SAID DUE TO WEATHER OR THAT WE WERE ON THE LIST AND WOULD GET A CALL THE FOLLOWING WEEK. WE NEVER GOT A CALL I CALLED AGAIN IN JAN 2015 STILL NO CARPORT BUT TOLD THEY WERE GOING TO CALL US NEXT WEEK EVERY TIME I MADE SURE THEY HAD THE CORRECT PHONE NUMBERS I CALL AGAIN THE END OF MARCH 2015 THEY PROCEED TO TELL ME THEY TRIED TO CALL US IN FEB NEITHER I NOR MY HUSBAND GOT A CALL FROM THEM AND AGAIN I MADE SURE THEY HAD THE RIGHT PHONE NUMBER AND THEN THE MIDDLE OF APRIL WE HAD TO PUT IT ON HOLD AND THEN A WEEK LATER I CALLED AND TOLD THEM TO BRING IT..MAY 10 2015 STILL NO CARPORT OR CALL I GO TO THE LOCAL DEALER HERE FOR THEM AND REQUEST MY MONEY BACK AND SO HE TOLD ME TO COME BACK THE NEXT MORNING TO GET MY CHECK IN THE MEANTIME I AM NOT SURE WHAT THE COMPANY TOLD HIM BECAUSE THE NEXT DAY THE MAN WAS RUDE AND SAID NOW THAT HE KNEW WHAT WAS GOING ON AND THAT THEY HAD CALLED US SEVERAL TIMES TO DELIVER WHICH WAS A BALD FACE LIE..AND THAT WE HAD PUT IT ON HOLD SEVERAL TIMES ANOTHER LIE. I WOULDNT RECOMMEND BUYING FROM THIS COMPANY CAUSE YOU WILL NEVER GET YOUR CARPORT WISH I WOULD HAVE LOOKED IT UP ON Revdex.com BEFORE I ORDERED IT....

Carolina Carport has built two metal building on my property.

The cost of the building includes delivery and labor.

I am very satisfied with both buildings.

This company has terrible customer service. Ordered the carport in September. We were told up front from the dealer it would be October or November. Three times were scheduled...the first cancelled as they didn't have time to get to us! Second one cancelled due to rain...the third one they went to the wrong house and instead of calling for better directions they decided to just go home. Now, I've been told it will be after January 4, 2016 before they can even think of scheduling our delivery. They can keep their carport....