Cashnetusa

So I have never got a loan from themSome how they got my inforMy ss and a old address that I haven't be at for almost 10yrsSo I get home tonight and check my emailI get a email from a company called [redacted] that they say represent CashNetUsaThey are claiming that they are a Collections and Legal Department for CashNetUsaSo I opened the email and it tells me that they have issued a Arrest Warrant for meThis has happen more then onceI get different email from different peopleI filed a complaint with the Revdex.comI am so filing a law suite against them for all the mental abuse and harassmentI will we should all start a class action suite against themI also sent a email to CashNetUsa and this [redacted] ***If anyone wiling to help file suite against them

Complaint: [redacted] I am rejecting this response because: Sincerely, Mickey [redacted] I only took out $and already paid.04/17/2017ACH Share Withdrawal / CASHNETUSA [redacted] CASHNETUSA PAYDAYADV 170416$110.1305/31/

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Thank you for forwarding the customers correspondence to our attentionBased on our review, Ms [redacted] spoke with one of our managers and escalations representatives and advised her that we are willing to reimburse the bank fees she may have incurred due to the miscommunicationHowever, Ms [redacted] declined the offerFurther, CashNetUSA waived the fees and interest she received on her most recent loan with usAgain, we are more than willing to reimburse the fees she may have incurred, we ask that she please send in a bank statement outlining the fees via fax or email to: Fax: [redacted] Email: [email protected] Should Ms [redacted] have any additional questions regarding her account, we ask that she please contact our customer service department directly at 888-***-***We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Thank you for forwarding this complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn January 24, 2018, Mr [redacted] was funded a $installment loan with CashNetUSABefore he entered into the agreement, CashNetUSA disclosed the Terms and Conditions associated with the loan, including the Loan Duration, Annual Percentage Rate, Finance Charge, Amount Financed, Total of Payments and the Payment Schedule in the form of Truth in Lending DisclosuresMr [redacted] then signed his loan agreement acknowledging that he understood and accepted the terms and conditions associated with the installment loan for which a copy of was provided to him via emailTo address any confusion about the ability to make an early payoff, please note Mr [redacted] always has the option to make extra payments or repay the amount outstanding in full at any time without penaltyWe apologize if Mr [redacted] was not happy with the services he received when trying to address his concernsCashNetUSA strives to provide the ultimate customer experience and will further look upon ways to improve our servicesBased on our review, Mr [redacted] attempted to make a payment on his Father’s accountHowever, CashNetUSA values the privacy of all our customers and we maintain procedural safeguards to ensure our customers privacy; accordingly, we would not discuss the specific details of the account without the account holder’s permission first Mr [redacted] ’s account was under review, therefore at that time, we were unable to accept the paymentOn March 13, 2018, Mr [redacted] paid $via debit/credit cardAt this time, there is a remaining balance of $Again, we apologize for the inconvenience this matter has caused Mr [redacted] CashNetUSA values him as a customer and strives to provide the ultimate customer experience; therefore, we have waived the remaining balance of $If Mr [redacted] has any outstanding questions regarding his account, we ask that he please contact our Customer Service Team at [redacted] *or assistanceWe hope that this response resolves this complaint and answers any questions your office hasIf we can provide any additional information, please contact us

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionThis is fraud and CashNetUSA is not responsible for or participating in the complained conductCashNetUSA is not associated in any way with the persons referenced in this complaintCashNetUSA is not attempting to collect any money from Ms [redacted] and has no knowledge of the situation that Ms [redacted] mentions in her complaintFurther, CashNetUSA does not have any entity attempting to collect a loan on our behalf According to our records, Ms [redacted] is a returning customer and on December 20, 2012, Ms [redacted] was funded a $3,Installment loan with CashNetUSAAfter being in a delinquency status for over days, on February 19, 2014, CashNetUSA sold the account to a third party debt buyer, National Credit Adjusters (NCA)The direct contact number to NCA is 800-286-CashNetUSA has not attempted to contact Ms [redacted] or collect on her account since we sold the account to NCA on February 19, Because CashNetUSA does not own the account and has not been attempting to contact MsCastle, CashNetUSA has no knowledge or control over the conduct detailed in Ms [redacted] complaintHowever, if Ms [redacted] is asserting that she may be the victim of Identity Theft/Fraud we ask that Ms [redacted] please contact our fraud department and provide a copy of a police report or fraud affidavit to assist our investigation of this claimMs [redacted] may submit a police report or identity theft affidavit to: CashNetUSA Fraud Department Phone: ext Fax: Email: [email protected] In regards to Ms [redacted] fraudulent situation please note, while we sympathize with Ms [redacted] situation, we cannot take action because the complaint is not related to CashNetUSAWe recommend that she follow the link below to the Federal Trade Commission’s web site for information on how she can protect herself against this type of activity http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Complaint: I am rejecting this response because: Sincerely, Linda ***

I received a pre-approved $credit card through CashNetUSA todayI usually just trash these things but, I decided to open it and see what the deal wasPretty much like every other piece of mail I get like this except.....in the small print on the back it read Annual APR 299%!! I thought it had to be a misprint so I called the company and sure enough, that was no misprint....299% !! Now, I have seen since then the rating that the Revdex.com has for this company of a A-, but my gosh !!! How does a company get by with raping the people of their money like this? Granted, at the present, I'm in a bit of a financial situation......thinking that's why I received this mailer..lol but, to me, this would be like pouring gas on the fireAny ways, just thought you guys might like to know what you'd have to be paying for their generosity of lending you their moneyThe lady told me another number to call[redacted] , to let them know not to waste any more of the peoples money by sending me another offerThanks & y'all have a wonderful day !! :)

I have an account with Cash NetI started out with biweekly payments on ThursdayWhen I was employedI had a agreement with them to make a payment on the third Wed of the month to coincide with my Soc secThey agreed and my payment was to be on May 17thOn Mon the first, they took the payment of $I called and was told it was an errorMy bank paid it even though the money was not in my accountWas told it would be reversed on Weds, when that did not happen I called them on ThursMeanwhile, a check I had written bounced but thankfully the bank paid itBut another nsf occurredCalled them again but no resultsSince that payment went through, it gave me the ability to withdraw From my balanceI scraped up an additional to get my checking account out of the negative balance I was schedule to go home for a family function but had to cancel since I had no gas moneyI understand they could no longer reverse that payment since I borrowed I checked with them to

Thank you for forwarding this complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolution.On December 30, 2014, Ms [redacted] was funded an $installment loanMs [redacted] signed her loan agreement stating she understood and agreed to the terms and conditions associated with the installment loan On June 5, Ms [redacted] paid her full account balance Due to an administrative error, Ms [redacted] ’ rebate was not issued in a timely mannerOn December 2, CashNetUSA re-issued a check to Ms [redacted] via postal mail to the address on filePlease note that the check is dispersed from our parent company Enova FinancialWe ask that Ms [redacted] please allow 3-business days for postal processingWe truly apologize for the inconvenience this matter may have caused Ms [redacted] .CashNetUSA strives to provide the ultimate customer experienceAs such our compliance department has attempted to contact Ms [redacted] in regards to her concerns; unfortunately we have been unsuccessful in contacting herWe ask that she please contact our compliance department at 888-801-ext [redacted] with any questions.We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn February 21, 2017, Ms [redacted] applied for financial services with CashNetUSA, unfortunately we were unable to approve her applicationMs [redacted] contacted our customer support team and requested that her information be deleted from our databaseWe advised Ms [redacted] that we would not be able to honor her request because State and Federal laws require CashNetUSA to retain a record of customer information submitted for set periods of time However, we can assure Ms [redacted] that CashNetUSA takes seriously its responsibility to protect customer information In addition, we value the privacy of all our customers and we maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard customer informationMs [redacted] may refer to CashNetUSA's Privacy Policy for more details regarding the collection and use of customer data by following the link below: https://www.cashnetusa.com/privacy-policy.html Please note that Ms [redacted] account with CashNetUSA has been updated to preclude future activity on the account and to stop further correspondence from CashNetUSAWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolution After a careful review, our records show Mr [redacted] ’s application for credit was referred to CashNetUSA by one of its marketing partners on January 22, What this means is that Mr [redacted] input his information into another website that then linked him up with CashNetUSA as a potential loan providerHowever, based on the information provided on the application, we could not approve the request for a loanSince Mr [redacted] is asserting that he did not submit an application for credit, we ask that he please file a police report with his local authority and submit a copy of the police report to CashNetUSA so that we can launch an investigationOur fax number is 877-357-and our email address is [email protected] note: Mr [redacted] may contact our fraud department directly with any questions or concerns regarding his claimWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

Complaint: [redacted] I am rejecting this response because:I am not a male, if you took time to review my account with my information you acquired illegally I am a female and should be addressed so.I spoke with Cash Net USA informing them to close the account down and to remove my personal information, yesterday 10/3/someone accessed the account and changed my email address, I had priorly spoke with a supervisor and was informed that my email would be removed which it was notCash Net USA acquired my information illegally, I did not give consent for them to open an account or be subject of a credit checkI want my account closed and removed from their SystemThey can keep a hard copy for auditing purposes but they must remove my Information from their computer systemsI want a written explanation to why they still have my personal information on their systems which they obtained illegallyAnd a phone conversation regarding why my email address was not removed and how someone gained access to the account to change the email addressIf this is not resolved within business days I will have to pursue legal measures Sincerely, Melodey [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12515039, and find that this resolution is satisfactory to me Sincerely, Jozelle [redacted]

CashNetUsa is being used or is using IDR Internal Dispute Resolution as a third party collector harrassing people and threatening them with legal actions with fake FRAUD accusations of using bogus checks and applying for PAY DAY loans requesting call backs at 888-521-so called Linda [redacted] and Nick [redacted] at 855-865-at ext & I even have a case # Using old bank accounts and old emails to lure you in and scare you to pay into there scam

Complaint: [redacted] I am rejecting this response because: I will not give them anything when they have illegally tried to issue a loan in my nameI have a credit lock and they never called to verifyThey can keep repeating the same thing over and over it doesnt change that I am not filing a police report as it does absolutely nothing for me but take timeI want to know what the third party is that tried to pull ny credit and get a loan without calling to confirm as is supposed to happen with a credit lockYou are [redacted] to think ill give you more info when you are supposed to have [redacted] zero on me in the first place Sincerely, [redacted]

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionBased on the information in the complaint, it appears Ms [redacted] questions the legality of CashNetUSA being able to provide financial services to residents of TennesseeCashNetUSA is licensed to provide a Flex loan under the Flexible Credit ActOur license number is At all relevant times, our lending, fees, interest, and charges have complied with the applicable lawsOn December 9, 2016, Ms [redacted] opened a Flex Loan account through CashNetUSA with a credit limit of $Before she entered the agreement, CashNetUSA provided the applicable disclosures and Ms [redacted] then signed her agreement acknowledging that she understood and accepted the terms and conditions associated with the Flex LoanIn addition, the fees and interest applicable to a cash advance were fully set forth in the loan agreement, a copy of which was provided to her (via email) when she opened the accountFurther, Ms [redacted] signed an Automated Clearing House (ACH) authorization permitting CashNetUSA to automatically withdraw payments from her nominated bank accountOver the course of her relationship with CashNetUSA, she has requested numerous advances and paid the minimum amount on her account balance each billing periodAs set forth in Ms***’ Flex Loan agreement, interest will be charged each day on the principal that is scheduled to be outstandingThe daily periodic rate applied to her account is 0.00657%There is also a customary fee of 0.069%, which is an account maintenance fee that is based on the daily principal balance and the number of days outstanding during each billing cyclePlease note, CashNetUSA cannot provide specific dollar amounts for the amounts that would be due throughout the life of the line of credit because the amount due at any given due date will be dependent upon the customer’s usage of the line of credit, including for example whether they made any draws and if so, the amount, and the amount of any payments by the customerIn addition to disclosing the charging structure from the outset, we keep our customers informed by supplying periodic statementsAmongst other loan details, the due date, minimum payment amount, and account balance are shown on each periodic statementBased on our review, nothing has come to our attention that causes us to believe that we have breached applicable regulations or standardsWe value Ms [redacted] as a customer As such, we have honored her request, and removed her debit credit card from her account profile Further, we would be more than willing to address any outstanding questions or concerns that she may have We ask that she please contact our compliance department at 888-801-extfor assistanceWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

I reluctantly contacted this company due to a very emergent situation; I was out of work and just found a job and had to catch my child support up, so I borrowed $I reviewed the information and did so under mental distressI set up my bank accountThey took the money out of the account every two weeksThis was becoming a financial Hardship, as I just started working, attempting to get caught upDue to mental distress and stress from worries concerning how to making the bare necessities paymentsI called CashNet to discontinue the bank Draft in which they did soHowever after this they ask how I was going to pay the remainingI reply I am unsure at this timeI have already paid you $1200, I believe for an $dollar debtAfter this they continued to call and distress me with calls and e-mails, stating I owe them dollar moreI told them they have lost their mindsI will not pay you any more Money as I have already paid you back the $and interest of $

Cashnetusa contacted me stating that I was approved for a $loan He said that he would need to put some funds into my checking account and then I would have to send the money backThis was suppose to verify my account He said that I would need to send to funds back to him by [redacted] I did so Then, this morning, 04/21/2007, I checked my account and it was $in the negative I have tried to contact My [redacted] by phone and teat message I have left numerous messages for him but he has not returned any of my calls

Initial Business Response / [redacted] (1000, 5, 2015/05/13) */ Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolution First and foremost please be advised that CashNetUSA does not provide financial services to residents of the state of [redacted] After carefully reviewing this complaint, we were able to locate several customers with the name of [redacted] ***However, we were unable to locate a customer whose information matches the information submitted in the complaintTo confirm, whether there is a profile associated with Mr***, CashNetUSA will need additional information to verify the account, such as the phone number being contactedWe request that Mr [redacted] contact our compliance department at XXX-XXX-XXXX ext [redacted] to further investigate his concerns Based on the details of the complaint however, it is possible that Mr [redacted] has been contacted by fraudsters falsely posing as a collection agency or law firm in an attempt to extort money from consumers who may or may not have ever obtained a loan from usCashNetUSA is not associated with these individualsTherefore, unfortunately, CashNetUSA cannot prevent them from contacting Mr*** We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us