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Cashnetusa Reviews (475)

I'm normally not one to write reviews, but I am absolutely HORRIFIED at the way I was treated by this companyI will NEVER deal with any type of online loan again because of themHere is my story, I feel compelled to share because it could happen to anyone
I've dealt with this company before without issue, but it's the way you treat your customers when there's an issue that ultimately determines the quality of your customer serviceCashNet USA has the worst customer service I have ever encountered
Because of a glitch in THEIR system, I did not receive a loan that I was approved forI received an email stating it would be in my account on Monday, July Monday morning, I checked my account and no money had been deposited and my checking account was about to overdraftI checked my account on their website, and it said they had funded my account and that I owed $on my next paydayObviously this prompted me to call this companyThe representative I spoke to tried to be helpful but in the end, she said the only thing that could be done as to cancel out the loan and I could reapply in an hourShe told me to reapply before 6CST so the funds could be in my account Tuesday She also spoke to her manager who told me they would waive the entire $loan fee because of the mistakeThis solution wasn't perfect, but I was understanding in that they tried their best to help this was the best they could doAnd the $they waived would at least cover my overdraft fee
About hours later, after several different attempts to re-apply, I called CashNet back to find out what was going onIt was during this call that I encountered the customer service team from hellI was basically told I have to wait hours to reapply because of Florida law and the fact that THEY canceled my loan as if it was a loan that had been granted and re-payed, so the soonest I could be funded was ThursdayI just want to point out again, that I applied on FridayPeople don't turn to payday loans because they have a week to wait for the moneyI was basically told there was nothing that could be done and that was itI told them that my bank account was going to be overdrafted by the end of the day, and they still said there was nothing they could doNo sympathy, no trying to rectify the situation, and no offer to compensate with a future discount or anything
When I woke up this morning, my account was overdraftedLuckily, after my horrific encounter with whoever I spoke to yesterday, I went to a local company and initiated the processI still had to wait hours to be funded because my social was tied up with CashNet, as if I had just paid off a loan, but they were able to give me the money this morning when the hours was upI will ONLY deal with local companies from now on
Like I wrote earlier, I don't usually file complaints, but because the blatant lack of consideration for my situation, disregard for the overdraft fees I received, and overall attitude of indifference to the effect this had on me, I plan to share my story with as many as possibleBEWARE of these people, this is the type of company that kicks you after THEY push you down! I'd like to warn everyone that when they tell you to expect to be funded a certain day, i's a crapshoot - a possibility at best, because as I was told by their staff, "nothing is guaranteed"

This company is a prime example of a predatory, misleading lenderI believe the old fashioned term would be "loan sharks"Having been a GOOD PAYING, PROMPT customer of theirs since 2012, I ran into financial problems in the summer of Called them to make payment arrangements for a payment I can actually affordI had no intention of trying to avoid paying what I owed at that timeWas told by their representative at that time that he would set up a reduced payment plan and that at the end of Feb everything would by paid offA flat out lieI called them due to email notices I kept getting stating some absurd "past due" amount that was absolutely unbelievableInformed that I have only been making payments on the "past due"amountWhat??????? When I told the representative I was told by another rep in August the payment plan would pay everything, I was told that was not correct and I still owe an outrageous "past due" amountWill be seeing a Consumer Law and Fair Credit Protection Attorney next weekIf I could give this company a negative rating below star, you bet I wouldThis type of company should be illegal

Worst loan company on the planet, who charges a 300% interest rates on a personal loan! They really deserve zero stars for satisfaction

I became a CashNetUSA customer in October of I was told that the payments would be reasonable and that it wouldn't take that long to pay the loan backHowever, that is far from realityI mean, the payments are reasonable, if you have a large income but, but if that were the case, I wouldn't be a customerThe first pay was around $ Now in December, I got the bill and it show that the interest was $on the first payment, and the new bill is for around $I feel bad because I am a years old man and I am living with my $SSfor me, the way is look like I never will be finished pay in a reasonable time
I needed the money because of an emergency, but I think I would have been better off never learning about this company and their shady practicesPredatory lendingMy question is legal in Illinois for this type of company operation

I thought I was getting a one time payday loan, which turned out to be some time if revolving loan payment which they take out through direct pay from my bank that charge a fee on a l Credit Line of through Monthly Billing Cycle Minimum Interest Of or weekly or by weekly interest of Also, every time I make a payment, in stead of paying the loan off, they put the money as available cash I know the state of Maryland a payday loan is illegal When I look at their DLLL of Maryland, the certificate issue says its for a collection agencyI cannot find any information on how to payoo what I owe and cancel my account with this company, and it's extremely difficult to contact them I need help getting out of the contract, and cutting all ties with this company I don't understand what I signed up for, I just want this nightmare to end Pleas assist me in closing this account, and deleting all personnel information from webpage and anything that have to do with t

I, Derrick EIbe-***/***, applied for a loan at Cash Net USA and was told all I have to do after being already accepted was to get a *** Play Card and load it with $to make the transaction completeI spent $on the gift card and my friend spent $of his money on the gift card because I did not have the whole $250.00, the other $I needed besides the $I had was at home left with my mother in the morning for safe-keeping, I promised to pay my friend back if the loan did not happenThe loan did not happen I was told after already purchasing the $*** Play Card that I needed another $to complete the loanI felt duped and I did not have $I was told the $was for insurance in case I became unable to pay the loan offAfter I was told this I asked for a refund of my $250.00, nothing I said they said would allow me to get my $back, and I tried telling them just about everything to get my friend's $back, and

This was a debt from 2005, The company has called my place of employment talking to my boss about matters of collection, they have called my year old mother telling her that i'm going to be put in jail if I do not pay and there would be warrants out for my arrestI called them and to give them the information the debt was added to my bankruptcy in and I will give all the attorney information, but they keep calling threatening me and family and work

I requested from this company to pay a medical billThey deposited A week later, they started adding in interest to the balance after I paid on the accountThey then debited my account an additonal after I paid them another payment days prior to thatSubsequently, I disputed the extra chargeThey then added another in payment plans to get the back, for the disputed charge, and for additional unidentified chargesAn original loan is now over They are now trying to debit my card for unauthorized paymentsThey also will not close the original account, that I'm not using, while it sits there collecting interest that I can not pay, because there is a separate interest payment plan in place that supersedes the original loan balance

I never wanted anything to do with this companyLike other businesses, they got access to my credit scores and added me to their mailing (see harassment) listI would've ignored it as junk mail if they didn't send me things constantlyI actually called them and told them to stop mailing meThey took my name, address and offer id and said they would remove meNot even a month later and I have already received another offerBeyond ridiculousThere should be a law preventing such spam to be sent without permission

I WAS A VICTIM OF IDENTITY THEFTI FAXED ALL PAPER WORK PROVING THAT SOMEONE OPEN A LOAN IN MY NAME AND THAT I DID NOT PULL THE MONEY OUT OF MY BANK ACCOUNTTHE BANK HAS CLEARED ME OF ANY WITHDRAWLS AND THE SUSPECT NAME IS LABRANDON ***THE SUSP STOEL THE ATM CARD AND MADE SEVERAL WITHDRAWALS WITHOUT MY PERMISSIONHE IS ALSO NOT ON ANY ACCT INFORMATION I HAVE FIELD POLICE REPORTS AND PLACED AN ALERT ON MY CREDIT THAT THE COMPANY IGNORED WHEN OPENING THIS ACCT

I have gotten two loans with CashNetUSA and my husband did oneYes the interest is high and it is going to be high due to it being a payday loanThe money was in my account when it said it would be and it was taken out on my next payday that I agreed too in my contract

Thank you for forwarding this complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn September 11, 2017, Mr*** opened a $1,limit Line of Credit with CashNetUSABefore he entered the agreement, CashNetUSA provided the
applicable disclosures and Mr*** then signed his line of credit agreement stating he understood and accepted the terms and conditions associated with the line of creditAs part of the credit application process, Mr*** consented to CashNetUSA performing a credit inquiry so that he could be considered for a line of creditHowever, CashNetUSA does not report any of our customers' loans or transactions back to any traditional credit bureaus such as Experian, Equifax, and TransUnionWe apologize for the confusion this matter may have caused Mr***We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

This company is extremely dishonest! They fraudulently change time stamps to suit their needsI was told that I made a request for an advance hours AFTER I already had and BEFORE the alleged time had even hitTerrible, terrible shady business practicesI will NEVER do business with them again and I will steer everyone clear of themThey are terrible

340.05% $$$as you see this is the borrowed amout of $under distressThis company already sold the debt to another collector, now they are putting me in distress once again over thisNow the comapny already made thier money backNow look at these numbers no way in the firey pits of H.E.L.L would I under circumstance accept something this outrageous, you know I was in mental distress

I pulled up my account online and paid the remaining balance pursuant to the online quote which I have done before However, a month later, they pulled an amount out of my banking institution stating that it was a scheduled payment that was deducted from the online balance at the time I paid the debt in full When I paid the debt in full, the online system showed a $balance for a month before they pulled the money from my account So their online system showed a $balance for a month Therefore, exactly how would their customers know?

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

I opened up an account with CashNet USA I had got approved they deposited the moneyI was told by Debbie which maybe a nameThat they would deposit the money into our my husband & I account the money $dollars did reflect in the bank...howver the bank would not release it they stated they could not see where it was coming from we have to close iur account and go to another bank because they are scammers and they have all our banking information..Cash net usa has a program that shows on television someone needs to take it off TV commercialsWe are so glad that they didn't get anything from our accountGod please deal wuth these scammers in the name of Jesus..Amen

I am a loan lender who is determined to help the poor and needy, if you have urgent financial needs to take care of , you can let me know and I will help you out of all your financial difficulties
You can get a loan from me at a very cheap interest rate of 2% and the loan processing takes maximum of 24/hours to deliver to you, If you need any type of financial help like
Home Loan
Car Loan
Personal Loan
Business Loan
College Loan
Money to pay bills
Secured/Non secured Loan e.t.c
For any type of loan or financial assistance just contact me today : [email protected] or you can call me or send a text to +**SSN**and I bet you will enjoy my services
Thanks

I have been trapped with cashnet usa to only find out that they have a payment plan that they offer for people in a bind, but instead of them offering a payment plan to me in Septuntil Janfor an loan, because I had ran out of extensions they continued to charge me interest on a fixed income
I asked why? My answer was we do not send out those type of notices only extensions, until I stopped them this month May 1, for over payment, They took alot of money from me It is a rip off until you owe them They could have told me about a payment plan For over a year, until now with interest Then after you are drained they then send you a discount coupon for your next loan , knowing you can not pay them in full

Yesterday, 10/31/18, I received a phone call from a company called *** Legal, representative Cathy ***, phone ###-###-####Ms*** stated they had made several attempts to contact meWhen I asked what the call was about, she told me I could not ask any questionsI told her I would not answer her questions until she told me what the call was aboutShe finally told me it was for Cashnet.usa I told her I did not know who that company wasShe told me I was in violatio of Then she asked about my previous address, employer and financial institution, all of which she hadMs*** said her records showed I had incurred a payday loan from Cashnet that I had not repaid and the check had not cleared my credit unionI told her I had made a payday loan several years ago, but that I had paid it back in cash completely and they had given me back my check, so did not understand how they could have tried to cash my checkI did not remember the name of the company I had gone t

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Address: 555 Mission St., San Francisco, California, United States, 94105

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