Cashnetusa

Friday 11/3/I called the Customer Service Department of CashNet USA to inquire if I paid off my current loan of $125.10, would I be able to immediately take out another loan that would be funded the following business day 11/6/My current loan was not due for another month so I was open to NOT paying it off it the new loan would not fund the following business dayI made this very clear to the representative and she guaranteed me that if I paid off my current loan, the new loan would fund 11/6/She then took my payment by debit cardIt hit my bank account immediatelyShe then proceeded to walk me through getting the new loan online
Monday 11/6/while checking my bank account, I see no pending deposit promised by CashNet USAI call CashNet USA and the representative states that because the loan was paid off early, the system had to remove $which meant the "system" would hold my deposit until Wednesday 11/8/I explained this was not what was arranged an

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionCashNetUSA has not attempted to contact Ms*** regarding a loan and any disbursement of funds as we do not have an account under her name
or the contact information that she provided in our systemCashNetUSA does not require or request any down-payment or advance fee in order to apply for or receive a loanBased on the details of the complaint, it is clear that Ms*** has been contacted by fraudsters falsely posing as consumer lenders. While we sympathize with Ms***’s situation, we cannot take action because the complaint is not related to CashNetUSAWe recommend that she follow the link below to the Federal Trade Commission’s web site for information on how she can protect herself against this type of activityhttp://www.consumer.ftc.gov/articles/0078-advance-fee-loans We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

I recently had trouble making a payment and contacted customer service through emailI received an email back stating that my next payment would be due on 6/29/Because of the wording of the email I understood that a payment would not be drafted until 6/However a payment was drafted on 6/15, resulting in my bank account -$I contacted the company and spoke with Jasmine who said there was nothing they could do to retract the paymentI then asked to speak with a supervisor, the supervisor informed me he was not going to retract the payment and continued to state that the email was not confusing...after I repeatedly pointed out several instances in the email and wordplay that was very confusingThere was a distinct lack of empathy or of any responsibility on the company’s part to resolve the issue, or help in any wayI repeatedly begged the manager to reverse the payment and asked him to reconsider as I have small children and was very confused by the emailI was absolut

On October 10th, 2017, I took out a loan for I reviewed the contract and read the terms and conditionsI read that my repayment plan was for per month until loan was paid off On November 16th ,I received an email reminding me of my paymentWhen I logged into my account , it showed I owed and my payment due is You can imagine my surpriseI called customer service and was informed that the was transaction fees and interestI was also informed that interest was charged and added to the unpaid balance DAILYI requested an estimated payment due for Dec and Jan and was told it would be over each month with of each payment going towards the principalAnd was told that my remaining balance would accrue interest EVERY DAY !!!! None of this was disclosed to me when I signed the contractIf it had been , I surely would not have taken out a loanThis company seems to be violating at least one truth in lending (1968) violations They

I had recently taken out a $loan thru cashnetUSA, and asked for a deferment on the paymentI was told under Florida State Law, I was entitled to a day Deferment if I dined and returned the Notice of Payment Delay form, in addition to notified them of a scheduled appointment with a state approved credit counselorI returned the notice of Delay form the next day, and was told I needed to send in an email my name, name of the approved credit counselor, who I scheduled the appointment with, and when the appointment was to take placeWhen I sent this information, I was told I needed hard proofI called them back, asking how I was going to get hard proof of a scheduled phone call with *** *** *** ***, and was told any supporting documentation I had from my phone conversation was adequateI needed to present this information by 11/I sent my Assesment and Action Plan devised by my Credit Counselor Erin on Thursday, 11/16, and did not receive any response in

I used a promo code for a % off of my finance charges and even called the day that I completed loan on line and was told that the rebate would be given at the end of the loan and I have made it to the end of the loan and all payments were made on time, not just the 1st as required and they are saying no code was applied

I borrowed $thinking ok I pay the $a monthIt will be paid off in monthsNo wrong I looked at payment table they have me paying 300% interest on the loan that I never knew about My payments according to them is automatic withdrawal until november They will have more than double the money I borrowed if I don't a stop payment after June payment comes out Which would be months at which is definately paid off in my book Hopefully, a judge would agree that this was misleading on there part And also that 300% interest is ridiculously high and unfair amount to charge

I spent an hour asking question after question about the flex loan, reading reviews and I sharing them with herShe insisted that all bad reviews were simply from unhappy customersThe thing is, I was very happy when we startedI hesitated, but took my chances, but then got the money I needed and was able to make payments on my appIt seemed like a great deal until I paid it off in full (according to the app) yet kept getting interest charges each dayHow can you get interest on an account with a zero balance? Because what they don't tell you up front is that you can pay your balance off, it will come out of your checking account, but it takes two days for them to process itDuring those two days, since they don't show it as paid, they continue to charge you interestTherefore, you can never be caught up, because they are always two days behind and charging you for two days of interestIt's a scamIt's absolutely a scamI should have known better and that is on meI just got off the phone with a rep who had to get a manager-approved removal of the CENTS of interest that was growing on my recently "paid" accountAt that point I said I want to close my accountShe of course tried to convince me to keep it open since I can't acquire any charges on a zero balance...the SAME thing a different rep told me yesterday....and I said yes I absolutely want to close my accountShe said that once the cent interest charge comes off the account, in two days of course, a manager will call me to talk to me about closing my accountOf course they willSo I confirmed again that I will NOT have any charges on my account while I wait two days for a manager to call me, she confirmed that I will notI'll get back to you in two days to let you know whether or not they stuck to their end of the bargain, or if this scam drags out even furtherI have "paid off" my account three times now, maybe third time is a charm?? **

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionBased on the complaint description, it appears Mr*** believes that she was misled as to the interest rate on his Line of CreditAfter a
careful review, our records show that on November 14, 2011, Mr*** opened a $limit Line of Credit through CashNetUSABefore he entered the agreement, CashNetUSA provided the applicable disclosures, and Mr*** then signed his agreement acknowledging he understood and accepted the terms and conditions associated with the Line of Credit Over the course of his relationship with CashNetUSA, Mr*** has requested numerous advances against the credit limitAs set forth in Mr***’s Line of Credit agreement, interest charges are assessedwhen the statement closesto the amount borrowed for that billing periodWe do not charge interest on fees or accrued interest (no compounding)The daily periodic rate applied to his account is 0.81918%The corresponding Annual Percentage Rate is 299%In addition to interest, there is also a transaction feeAs set forth in Mr***, Line of Credit Agreement, there is a transaction fee for every advance requested; the transaction fee is 15% of the total amount borrowedIn addition to disclosing the charging structure from the outset, we keep our customers informed by supplying periodic statementsAmongst other loan details, the due date, minimum payment amount, and account balance are shown on each periodic statementBased on our review, nothing has come to our attention that causes us to believe that we have breached applicable regulations or standardsFor information on the charging structure of his line of credit and account activity, we urge Mr*** to refer to the agreement provided to him when he opened the account, and the periodic statementsCashNetUSA values Mr*** as a customer and strives to provide the ultimate customer experienceAs such, CashNetUSA is willing to address any outstanding questions or concerns he may have regarding his accountWe ask that he please contact Laura Chavez directly at 312-754-should he wish to get in touchWe hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

They have charged me over double the amount I borrowedI feel that is way to much

On 3/23/2006, I received an email from company stating that I owed them initially $***, but now I owe them $*** I never would accept a *** loan to begin with, yet they insist on threatening to have the *** seize my bank account, and a sheriff will be at my door with a summons I am years old and disabled and this threatening is causing me to loose sleep and be over anxiety affecting my health I know now that they have complaints exactly like mine through Consumer complaints and accused of fraud which they are trying to do with me Please help me because I truly never accepted a loan from them and now they are also messing with my credit score This has to be illegal to use complete intimidation and fear tactics on a elderly disabled manMy daughter has Progressive Multiple Sclerosis and this is ruining my dream of helping get a home which is handicap accessible Thank you for allowing me to talk/write to an organization that cares

cash net usa signed me up for a loan on october for 1000.00...I drew an amount of 750.00.in order to process this amount I had to agree to a date of payment which was november 30th the total amount of the loan I am unsure about as I cannot seem to produce that figure.clearly there was a figure agreed upon as was my purpose in knowing how much I would have to pay for the loan itself in interest and fees and as agreed upon the total amount would come to again im unsure of this exact amount because this document has been misplaced or erased somehow but nevertheless its amount I agreed to in terms of paying off the loan completly by the agreed upon withdrawal dateon november they withdrew a amount of claiming a minimum payment duei returned a call to them on december 5th asking them why they did not remove the full amount of payment.On december afters everal attempts by me to gain information concerning this they explained I signed up for this planI expla

I received a loan from this company, have paid all the payments in full all on time except for the first one with was a direct withdraw from my account ( for some reason the bank denied it ) I had to wait for their office to be open to add my debit card to the account so I could pay manually which I did with one of their account representatives The next payment came due and I paid the amount due according to their website, after that payment they added a late fee for that payment, which I didn't notice until I paid the 3rd paymentI contacted them via phone call and the representative said they would remove the second late charge because another had been put on that day........needless to say, the amount of late fees have gone from $ to over $now and I have gotten reposnses of, it is a late fee, it isn't a late fee and they can't remove it I plan to pay the entire amount this week But I refuse to pay those late fees because it isn

my final payoff was and did apply to account of Customer #*** - we were unsure when they would post our payoff - took a different loan at a much lower rate out to pay this off and the certified check that was sent overnight to them was in the amount of the - leave a balance owed us of and they are refusing to refund this back

On July ,lend me a thousand dollars from the company cashnetusa
My loan number is ***
They forced me to make automatic payments ,and so I did
My first payment was is in 08/09/= dollars
Second payment was is in 10/12/3017= dollars
My third payment was is in 12/06/17= dollars
My fourth payment was is in 01/10/2018= dollars
My fifth payment was is in 02/07/2018= dollars
Those are the payments I made ,try to talk to them on multiple occasions ,without being able to do it ,I wanted them to send me the detail of my account ,they never did it,for that reason I spoke to my bank to block that company ,now they are threatening to take me to colección and they want me to pay them 1,dollars ,they were not clear or honest with me

Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn September 1, 2016, Ms*** was funded a $2,Installment loan with CashNetUSABefore she entered the agreement, CashNetUSA disclosed
the Terms and Conditions associated with the loan, including the Loan Duration, Annual Percentage Rate, Finance Charge, Amount Financed, Total of Payments and the Payment ScheduleMs*** then signed her loan agreement acknowledging that she understood and accepted the terms and conditions associated with the installment loanAccording to our records, on November 22, 2016, Ms*** scheduled a monthly payment arrangement for her full account balanceSince she did not honor the payments as agreed, her payment arrangement became null and void.CashNetUSA values Ms*** as a customer and strives to provide the ultimate customer experienceAs such, as a one-time courtesy, we would be more than willing to reinstate the previously agreed upon payment arrangementWe ask that she please contact Laura Chavez directly at 312-754-for assistance.We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

CashNetUSA ran a scam on me The company promise me it would take weeks for me to pay off the loan before I signed back in June (not sure of the exact date) They would take the money out of my account for weeks until the debt is paid I might have gotten $to 2K in loan; however, I've giving these people close to 4k They was taking to dollars out of my checking account every other week from June up to now 299% interest is insane and is a scam from CashNetUSA This need to be bought to attention on a Federal level

Thank you for forwarding this complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolutionOn September 18, 2014, Ms*** was funded a $2,Installment loan with CashNetUSAHowever, after going into a delinquent status, CashNetUSA
attempted to contact Ms*** in regards to her account and offered to schedule a payment arrangement, unfortunately she declined our offerAfter remaining in a delinquent status for over days, CashNetUSA sold the account to a third party debt buyer, National Credit Adjusters (NCA) on December 29, CashNetUSA has not attempted to contact Ms*** or collect on her account since we sold the account on December, 29, 2015. Inquiries regarding this debt should be directed to NCA - their direct contact number is ***We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us

I thought I was applying for a loan like I have done previously, but I later found out it was a different type of loanWith a very high interest rate, and I feel like I was trickedMy loan should've been paid off and due to the interest rate of It's making it impossible to pay off

I have been a customer for CashNetUSA for quite some time now since it has become my personal trade line and all I can say that this payday company is by far one of the best They often have promotional discounts that can be apply to reduce the loan fees and because of our established relationship as a customer, CashNetUSA has made it easy for me to get a new payday loan whenever I need to; without the need for me to be inputting new applications and going through complex processes when I need a new payday loan and that is very convenient for me since I do not have time for trival matters or unnecessary detailsCashNetUSA made the process easy for me since day and as a customer; I am looking for promptness, easiness, innovation and delivered results which is exactly what CashNetUSA has given meI must say that CashNetUSA is better than many of its competitors and CashNetUSA is an example to followSo I really recommend to potential customers to give a try to this great company