Century Manufacturing Corporation

Century Manufacturing has voided account [redacted] in the full amount of $132.72 for invoice [redacted]. No further contact will be made regarding this account or invoice.

Century Manufacturing closed account [redacted] on November **, 2014. Invoice [redacted] was voided in the full amount of $577.14.There has been no contact from Century to Northern Village since November **, 2014. Our apologies for the miscommunication regarding delivery of product. ?

Century Manufacturing sent this product to [redacted] at [redacted] as a sample product at no cost. If the product is not wanted the consumer may dispose of. Century Manufacturing will not authorize or pay for the return of a product which was shipped free of charge....

 
Thank you,
[redacted]

Century Manufacturing issued a void in the full amount of $576.43 for account [redacted] on July *, 2014. No contact will be made from Century to [redacted] regarding this account. Our apologies for the inconvenience this has caused.

The invoice was voided and a 2nd call tag will be issued by the end of business day 9/**/14. A copy of the zeroed invoice will be sent with call tag.

Due to the inconvenience of not receiving shipment complete,  Century Manufacturing has closed account [redacted] and voided invoice [redacted]. No payment is due from [redacted] to Century Manufacturing.Product received in September of 2014 is not returnable. No further contact will be made regarding this account.

Century Manufacturing thanks you for sending the payment in the agreed amount which [redacted] offered.
We consider this issue closed.
?

I am contacting you from Century Manufacturing regarding the above complaint number. This complaint was answered on May **, 2016 and I personally contacted the consumer (Lake Charles Hotel) to let him know that it was not Century Manufacturing collecting on the invoice, [redacted] was the...

collector. I also contacted Revenue Assurance to have them cease collecting on the account, which was done the same day. The consumer was satisfied with this and we noted that it was closed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
They have promised to send a RA to pick up the product and credit the amount back. Neither have been sent by Century
Sincerely,
[redacted]

Upon further investigation the material which was ordered was discarded. The account [redacted] is closed and no contact will be made regarding payment.

Century Manufacturing received a call from [redacted] on 4/*/14 he stated that he would have [redacted] (person who ordered)use the product at the [redacted].
Century has left 7 messages at the [redacted] since Mid May regarding the use of product and the invoice, all to no avail. There was...

no communication from management at the [redacted] to Century until 7/**/14. An anonymous person phoned and stated that the invoice would not be paid and hung up.
The account [redacted] is 3 months past due in the amount of $132.72.
In an effort to resolve this dispute, Century will accept a payment in the amount of $66.36 (50%) from [redacted] to satisfy past due invoice and close the account.

Account [redacted] was voided in the full amount of $132.16 on February **, 2014. No further contact will be made. Our apologies for the miscommunication with [redacted] ([redacted]) for the City of Mexico Beach. His initial concern was the 27 lift stations "caked" with grease and was looking for an...

easier solution to keep them clean as opposed to climbing in each one, scrapping and jetting them clean. Completely our misunderstanding not realizing that [redacted] wanted a "free solution". He can keep the product at no cost.

The 30 day trial is as you explained it; 30 days to use and try and if not satisfied, return for a full credit.  Currently, since you have already called and spoken with our company, this account has been credited and closed and no payment is due.
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Century has voided account [redacted] in the amount of $352.01 on invoice [redacted]. No further contact will be made regarding order or payment on account [redacted], City of [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This is absolutely not an acceptable resolution. This was an unauthorized purchase, which additionally was stated as a free sample by [redacted] extension [redacted]. The caller on 07/** was identified as [redacted] with the [redacted], spoke with [redacted] at extension [redacted] for over 20 minutes, who was combative and argumentative. Additional attempts to contact anyone on 07/** were forwarded to a voicemail service, and no calls were returned.
Sincerely,
[redacted]

An order was placed by [redacted] on 5/**/14 for product Clean Worx [redacted] intended to use this product at the [redacted] for the "gum, and oil stains" in the parking lot walk way of the [redacted].
He verbally agreed to purchase the product offering him a trial of 30 days to use the...

product at no cost.
[redacted] was made aware of the cost of the material and use of it. [redacted] was specific with the sales representative with the stains and problem with releasing stains from cement/paving.
The fact that [redacted] said the product "just showed up" is incorrect. He told the sales rep that he would be moving on from the job at [redacted], going to be in the local 24 as an electrician, but wanted something to help clean up the stains on the ground.
The invoice is not due until 7/*/14 [redacted] has until then to return the product.

Account [redacted] & [redacted] have been voided in the full amount of $632.32 for invoices [redacted] & [redacted]. No further contact will be made regarding charges on products ordered by Cowichan Valley Regional.
The products may be kept by the Cowichan Valley Regional, option to issue a...

call tag expired in 2013.

The chemical that was received at [redacted] is not harmful, it is a non hazardous product.
Century Manufacturing was not informed by [redacted] that he was not authorized to order the product.
Our apologies for the confusion and the miscommunication regarding invoice...

[redacted], payment was made on previous invoice ([redacted]) beginning of August by [redacted]. Century was not informed that we are not an approved vendor.
The disputed invoice [redacted] is voided in the full amount of $296.46, a call tag will be forwarded to [redacted] to return product.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Century Manufacturing has voided account [redacted] in the full amount of $133.74. The product should be boxed and shipped via U.S. Mail to the P.O. Box address.